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Internet Connection

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#41
The extender in the kitchen is simply a TP-Link device, plugged into a mains power socket, that somehow detects the existing WiFi from the router upstairs and extends it out into the garden. Nothing to do with data cables. So I'm unsure it really helps here.

As to what is dropping out, since mobile devices often have issues at the roughly the same time, but not necessarily exactly the same time, I figure the WiFi is dropping to each separately. Whether that's caused by glitches on the broadband side, I couldn't say, but that side has been known to drop on occasion, albeit far less regularly.
 
#43
I'm unsure how it works but it isn't seen as something one can connect to separately. Fairly sure, now I think of it, that it must use the same WiFi name. But now mentioned it does make me wonder if issues are related to it.

2 things, first I have not found time to do the old router as access point thing so far today. But also, we've not had any issues again. It's difficult to see how things are when drops suddenly become this rare. If they appear more regularly later this evening then I may try unplugging the extender. Perhaps the issue is related to it.
 
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#45
20:25 and first drop of the day.
I shall unplug it temporarily to see if anything is written on the side facing the mains socket.

AC750 Wi-Fi Range Extender
Model RE200 (UK)
2.4 GHz
5 GHz

edit
It occurs to me that, somehow, that extender needed to be set up to know which network it was extending. Since it won't know the temporary one set up recently on the old, spare router that's now being used, it can't be affecting the existing WiFi.
 
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#46
Ok that basically does the same thing as what I suggested about the access point.
Try to reset it up. On the modem/router upstairs do you have a WPS button ? If ye press the WPS button., it will last about 2 minutes.
Go down stairs and press the button on the TP-Link it should then go completely blue.

To make sure it is working before doing the above check your wi-fi signal strength downstairs.
Reset it as above and check your signal strength. It should be better.
 
#47
Ok tried that. Bit confusing as there must be more than one RE200 as the first manual I found on the Net had a large button that simply wasn't on mine, but the 2nd manual I found looked more like it and I was able to identify the WPS button (would have been easier if they'd marked it 'WPS' rather than with a cryptic symbol). Pressed the button on the front of the extender, it flashed a bit before settling down.

Prior to this, the tablet showed 2 to 3 bars of signal. Now it tends to be 3 to 4. Not a massive change but good to see. Can only wait now and see if I get days without a drop; but as mentioned earlier, since returning back here it has been less frequent anyway, and more during the evening. Thanks.
 
#49
Had 2 drop outs so far today. One first tells by an app doing the circling thing rather than getting on with what it should. Checking the connection it initially claims it's connected, but obviously it's not. Turn WiFi off then on again, it often says it has reconnected but without Internet, so it obviously hasn't connected (to the Net) at all. Quite irritating. Keep trying and eventually it will sort out. Happening a lot less at present but still not permanently connected. Tolerable but hardly ideal.
 
#51
When one mobile device drops out other can still seem connected. But the mobile device claims it is connected, just not to the Internet. Seems to make no sense.

Yes the Netgear has been left on as the active router.

The version isn't visible on the device but looking at the back panel I'd guess the v1.
 
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#52
last couple of things I can think of. Log into the netgear and change the network channel from auto to something like 12 (see attached)
You may have to try a couple of different channels. The best option would be to download an app onto the tablet that shows wif-fi channels.
And then pick a channel that has the least amount of use.
The other option for testing if the above does not hep is to disable the 5G to see if you are getting band jumping
 
#53
PeterOz said:
last couple of things I can think of. Log into the netgear and change the network channel from auto to something like 12 (see attached)
You may have to try a couple of different channels. The best option would be to download an app onto the tablet that shows wif-fi channels.
And then pick a channel that has the least amount of use.
The other option for testing if the above does not hep is to disable the 5G to see if you are getting band jumping
Click to expand...
Thanks. Shall try that soon. Meanwhile I got a bit fed up with the remaining drop outs so opted to just power off the kitchen extender. It may be a coincidence but I've not had a drop out for a while now. I may leave it like that for 24 hours, see if anything drops.
 
#56
Apologies for not returning earlier. Xmas preparations and all that. Now Xmas relaxation etc..

The thing is that since the last drop, above, it's been fine. It must be related to that extender then, which has been unplugged ever since. Since it's presently working I'm not eager to disturb things, but will return to this after Xmas. Cheers & merry Xmas.
 
#59
Questionable. Was going to say it was fixed, then I started getting further drops, just less regularly. Then I was going to say at least we didn't get the connected but no Internet message, but I've since had a few of those too. It's livable with, but not 100%. Don't know if anyone has any further ideas.
 
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