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In Progress Internet connection starts to fail after a short time using it

LumberJak

PCHF Member
PCHF Member
Oct 12, 2018
4
0
25
#1
Let me preface this by saying that I am not sure that this is a hardware problem, but the system is new on a clean windows install so I doubt that it is a software issue.

I recently got a new PC and the wireless card in it allows me to connect to the internet just fine, and use voice chat services like discord, but will not allow me to connect to any game servers.

I tried plugging in the usb wifi dongle that I used for my old PC and that works perfectly at first, allows me to browse the internet and lets me connect to game servers. But after around 20 minutes of use my connect will suddenly drop for a second, then come back at a lower speed, and then not let me connect to any game servers. The speed drop is from my 8MB/s normal down to 5MB/s after the connection drop. After the connection drops and returns, I have to either remove and reinsert the dongle, or disconnect from the internet manually and then reconnect before I can get my regular service back.

I am the only person in the house having these issues, and it is happening only on this new PC, so I am sure it is something wrong with the PC itself and not the router/ISP.

I've been trying to look though event viewer when the connection drop happens but I cannot find any errors that pop up consistently at the time of the drops.

Any advice would be great because I am super confused by this.
 

LumberJak

PCHF Member
PCHF Member
Oct 12, 2018
4
0
25
#3
Hey there, thanks for the welcome :D

Processor (CPU) Intel® Core™ i7 Eight Core Processor i7-7820X (3.6GHz) 11MB Cache
Motherboard ASUS® PRIME X299-A: ATX, USB 3.1, SATA 6 GB/s, RGB Ready
Memory (RAM) 32GB Corsair VENGEANCE DDR4 3000MHz (4 x 8GB)
Graphics Card Geforce GTX 1060 6GB
1st Hard Disk 1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 32MB CACHE
2nd Hard Disk 1TB Seagate ST1000dm003-1ch162
1st M.2 SSD Drive 512GB ADATA SX6000 PCIe M.2 2280 (1000 MB/R, 800 MB/W)
Power Supply CORSAIR 650W VS SERIES™ VS-650 POWER SUPPLY
Wireless card WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD

The wifi dongle is a "Foktech Wifi Dongle, 600Mbps 802.11ac Dual Band 5GHz Mini Wireless Network USB Wifi Adapter"

My windows version is 1803

Thanks for getting back to me so fast.

EDIT: I am fairly sure that the issue is not with the dongle, as it worked just fine with the old PC, so if it has started to fail now, that is incredible timing.
 
Last edited:

LumberJak

PCHF Member
PCHF Member
Oct 12, 2018
4
0
25
#7
It is a built in modem+router

The wifi card works less than the dongle does, when I use that, I can connect to the internet just fine, but cannot connect to game servers at all, even when I have just turned it on.
 

Rustys

Escaped Mental Patient
Administrator
Support Team
Jul 22, 2016
1,472
549
127.0.0.1
pchelpforum.net
#8
Lets see if this resource helps at all.

How To Speed Up Your Internet Connection.

Once completed let us know how things are running.

EDIT: I am fairly sure that the issue is not with the dongle, as it worked just fine with the old PC, so if it has started to fail now, that is incredible timing.
Does the Dongle still work on the old PC or is it having the same type if issues?