Solved Intel(R) PCIe controller (x16) - 1901 error

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ThePurplePanda

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Sep 2, 2020
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Hello,
i recently bought a new Acer computer. Two days after i bought it and tested it (it worked perfectly) there was a problem with PCIe controller showing an error Code 10 in Device Manager. I suspect that affects my Nvidia GPU too, as it is not getting recognized and runs the integrated Intel UHD Graphics. I would like some help in getting this issue resolved.

I already tried:
- Updating Windows
- Downgrading Windows
- Updating BIOS/UEFI
- Updating and downgrading drivers
- Resetting Windows

Thank you.
 

ThePurplePanda

PCHF Member
PCHF Member
Sep 2, 2020
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Hi, screenshoted the device manager.

Thanks

(It doesn't recognize the Nvidia RTX 2060 as it should and displays error on Intel PCIe Controller)
 

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Ok,if it were me i would use the warranty.... The laptop should not be doing this.
 

ThePurplePanda

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Sep 2, 2020
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Hi,
I used the warranty so I'm getting a new laptop.

Thanks for the help,
ThePurplePanda
 
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