• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Install 64bit version issue.

Status
Not open for further replies.
My other machine has had 32 bit 8.1 on it for ages, the parallel port card I had needed that, but my need for the port has gone, so I figured I'd do a reinstall with the 64 bit media. It boots from the cd, starts the install, asks for the key, checks the language etc. It gets to the point where it says remove the media and boot normally to continue. It doesn't boot normally, it goes into the BIOS. In case the SSD was the problem, I repeated the install onto a second, much newer SSD which is usually just a data and BOINC volume. Same thing. In case it was the CD drive screwing something up, I swapped the SSD's from that machine into this machine, repeated the install and got exactly the same result. Any ideas what is going on here?
 
I would disconnect all devices not needed for the install.
so only one drive for starters, the boot drive.
and during the install, at the point where it offers to adjust the current partitions, I would delete them all and let Windows determine the best configuration.

any you have checked the CD media is the 64bit version and your CPU is 64bit compatible?
 
I have tried both of the SSD's that usually sit in the machine on their own, and, on their own in this machine. It never gets as far as talking about partitions, (something I rarely use anyway). The install media is from that machines OS install pack, ie. genuine MS media., I can try the CD from this machines pack and use the key from the other pack - that would eliminate the media I suppose. I'll try that in the morning, it is too dark under my desk to do it now.
 
What is the Make and model of the CPU?

any you have checked the CD media is the 64bit version and your CPU is 64bit compatible?
Is the system still booting to windows 8.x

If so post a speccy report.

So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
What is the Make and model of the CPU?
Intel i7. From memory it's a 6900.
Is the system still booting to windows 8.x
As I said at the start, the system boots into the BIOS. I have no doubts about the capability of the machine, the mobo, cpu, ram PSU etc are identical. The graphics cards are /similar/ but not identical, however, I have no doubts about it capabilities, I'm fairly sure that in the past, they have been swapped between these machines, I don't recall why though. This machine has the same kit, and, obviously, is functioning without issue.
If so post a speccy report.

So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
forgetting Win8 for now, use the Windows Media Creation Tool and use it to make a bootable Win10 USB stick.
only have one SSD connected and boot the PC with the USB stick as the first boot option.
when it asks to enter the Product Key, click the "I don't have one" option.
 
Status
Not open for further replies.