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I cannot login to my email account

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Email Login problem: please help me

I use an email account provided by a private company. Say, the email address is::: xxxxxxxxxxxxxxxxxxxxxx (Assume that the name of my company is Bla Bla company).

In the address bar, I have to type mail.blabla.com to login to my account. A webpage appears. Email address and password are typed. But, after logging in, only old email of 2020 are shown. No email of current year (2021) is shown. How can I solve this problem?

I have used some apps such mail ru. Using those apps, I cannot log in at all.

Please help me.

Edit by phillpower2: Removed link for security.
 
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Sounds like you need to talk the the private company that hosts the email service for help.
are they in the deleted items, or archived folders?
have you accidentally turned a filter on that only shows a certain date range?
 
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