Hello again
Proper question this time.
HP Twain error.
I just bought a HP ScanJet G4010 Flatbed Scanner cheap on eBay. Expected (as I also use a HP Notebook) to just plug and go. No such luck!
Tried and tried and eventually lit on HP Print and Scan Doctor that checks everything out. It gets to the Twain portion of the online check and tells me that there is a problem because some other program is using the facility I need to get the scanner to work. Apparently, this is a fairly common thing (I googled the fault and found a whole stream of people with the same problem who had contacted online HP 'Help', and NONE of them had received any help or advice they could use.
Out of curiosity, I plugged the scanner into my wife's laptop and guess what? The scanner immediately loaded and works perfectly.
I suppose I could just carry on with her laptop, but that would mean (for me) the horrors of the Windows 8 quagmire when it comes to manipulating files and folders. I don't like Windows 8 (can you tell?). My own laptop has XP Pro and I'm really happy with it.
I've checked the Twain folder in Windows and there is a wiatwain ds file there and a hpqgndsfile (with a copy).
Am I right in thinking I might just be missing a driver?
Proper question this time.
HP Twain error.
I just bought a HP ScanJet G4010 Flatbed Scanner cheap on eBay. Expected (as I also use a HP Notebook) to just plug and go. No such luck!
Tried and tried and eventually lit on HP Print and Scan Doctor that checks everything out. It gets to the Twain portion of the online check and tells me that there is a problem because some other program is using the facility I need to get the scanner to work. Apparently, this is a fairly common thing (I googled the fault and found a whole stream of people with the same problem who had contacted online HP 'Help', and NONE of them had received any help or advice they could use.
Out of curiosity, I plugged the scanner into my wife's laptop and guess what? The scanner immediately loaded and works perfectly.
I suppose I could just carry on with her laptop, but that would mean (for me) the horrors of the Windows 8 quagmire when it comes to manipulating files and folders. I don't like Windows 8 (can you tell?). My own laptop has XP Pro and I'm really happy with it.
I've checked the Twain folder in Windows and there is a wiatwain ds file there and a hpqgndsfile (with a copy).
Am I right in thinking I might just be missing a driver?
