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Solved HP 7960 has slowed to a crawl
- Thread starter Heat Sink
- Start date
- Status
Hello Folks,
Can you explain a little more for us Heat Sink as in what way is the printer slow, printing, communicating with the computer or both.
Hi Phil,
My printer still works and prints and even sounds the same, but the printed page firstly takes so long to appear and when it does it is progressing out at a snail;s pace.
This happens with just a few words on the page. It must be repeating the letters over and over.
Dougie, I looked for an official site and drivers aren't obvious to find. It's easly to get sidetracked by bogus sites though.
If you can show me to the appropriate site I would appreciate it.
My printer still works and prints and even sounds the same, but the printed page firstly takes so long to appear and when it does it is progressing out at a snail;s pace.
This happens with just a few words on the page. It must be repeating the letters over and over.
Dougie, I looked for an official site and drivers aren't obvious to find. It's easly to get sidetracked by bogus sites though.
If you can show me to the appropriate site I would appreciate it.
Hi Heat Sink,
A rather old printer and could just be showing its age but try printing a HP test page, if it still prints slowly it suggests a printer problem but if it prints on the quick side you could be looking at a software issue.
NB: Make a note of how quickly the printer responds and prints when you try printing a test page and let us know.
A rather old printer and could just be showing its age but try printing a HP test page, if it still prints slowly it suggests a printer problem but if it prints on the quick side you could be looking at a software issue.
NB: Make a note of how quickly the printer responds and prints when you try printing a test page and let us know.
Hello HS
So you know phill will be gone for a couple days. I can tag another member for help if you wish.
So you know phill will be gone for a couple days. I can tag another member for help if you wish.
I'm reading about slow printing with that model going all the way back to 2005. One poster told someone to do a Master reset. It gets a bit complicated but it fixed the slow printing issue.
Master reset process:
1. Open top cover and remove all ink cartridges.
2. Unplug power.
3. Remove back door and any paper in the machine.
4. This was the hard part: through the front, locate a small white plastic block deep inside at the left of the printer, and hold it in. Simultaneously, through the back, rotate the paper pick-up rollers about two turns (and they are quite stiff).
5. Replace back door.
6. Load letter-size paper in the printer.
7. Plug in the power.
8. Replace the ink cartridges and close the top cover.
Source: http://www.trenholm.org/hmmerk/HP7960.html
You have to scroll down to find it hidden among all the notes on that page.
It is under this heading
Update 28 November 2004 and 31 March 2005
Master reset process:
1. Open top cover and remove all ink cartridges.
2. Unplug power.
3. Remove back door and any paper in the machine.
4. This was the hard part: through the front, locate a small white plastic block deep inside at the left of the printer, and hold it in. Simultaneously, through the back, rotate the paper pick-up rollers about two turns (and they are quite stiff).
5. Replace back door.
6. Load letter-size paper in the printer.
7. Plug in the power.
8. Replace the ink cartridges and close the top cover.
Source: http://www.trenholm.org/hmmerk/HP7960.html
You have to scroll down to find it hidden among all the notes on that page.
It is under this heading
Update 28 November 2004 and 31 March 2005
Plodr, I think you are right onto it and I will get to it directly. If this fails, I will also be considering getting a new one as it is quite old. But this is good information and I compliment you for your diligence and dedication to people's problems.
I think I can now see that another issue that began about two years ago is related to this same problem. As you know this is called a photosmart 7960. It used to print the best of colour photos. But along the way it would only print on white A4 copy paper and refused to print properly on glossy Kodak photographic paper. I tried another brand of paper with the same result. I gave up and today take my camera sim card to 'Officeworks' to get my photos printed very cheaply. A service that is now the way to go.
One reason why I didn't get a new one before. But this new problem is the last straw.
Thanks again. I will let you know how I get on.
I think I can now see that another issue that began about two years ago is related to this same problem. As you know this is called a photosmart 7960. It used to print the best of colour photos. But along the way it would only print on white A4 copy paper and refused to print properly on glossy Kodak photographic paper. I tried another brand of paper with the same result. I gave up and today take my camera sim card to 'Officeworks' to get my photos printed very cheaply. A service that is now the way to go.
One reason why I didn't get a new one before. But this new problem is the last straw.
Thanks again. I will let you know how I get on.
I'm using a printer from 2004 and love it. My husband goes to an old XP computer (off the internet) to print on a printer older than mine.
He has a newer HP AIO attached to his Windows 7 computer but it presents headaches every time he tries to print.
Those old HP printers work so much better than the junk they are selling now.
In fact, you can't buy a simple printer. Everything is an all-in-one device. I did manage to track down just a printer in a brick and mortar store. We bought it, I set it up and it refused to feed the paper. Considering I've set up 6 printers here and others for people I help, I think I know how to set up a printer. My husband boxed it up, took it back to the store the same day and we got a refund. I was afraid to try the same model for fear I'd have the same problem.
He has a newer HP AIO attached to his Windows 7 computer but it presents headaches every time he tries to print.
Those old HP printers work so much better than the junk they are selling now.
In fact, you can't buy a simple printer. Everything is an all-in-one device. I did manage to track down just a printer in a brick and mortar store. We bought it, I set it up and it refused to feed the paper. Considering I've set up 6 printers here and others for people I help, I think I know how to set up a printer. My husband boxed it up, took it back to the store the same day and we got a refund. I was afraid to try the same model for fear I'd have the same problem.
I agree. I have a Canon Pixma MP 160. Must be 10 yrs old.
Printed thousands of pages, and can't kill it.
Printed thousands of pages, and can't kill it.
Will your printer pull the Higher GSM glossy paper in to actually print on?
I had a similar issue with a printer where the grab rollers wouldn't pull the glossy paper in.
The grab rollers became smooth over time and slippery.
I wiped the grab rollers with an earbud and solvent, and it immediately pulled the glossy paper in and printed.
I had a similar issue with a printer where the grab rollers wouldn't pull the glossy paper in.
The grab rollers became smooth over time and slippery.
I wiped the grab rollers with an earbud and solvent, and it immediately pulled the glossy paper in and printed.
I read this at HP.
Have you reinstalled the Disk that came with the printer?
I take it you did the pre print settings for Glossy Paper?
Since you installed the disk, you'll have a program now named HP Solution Center. Open it. Then click on Settings>Print Settings>Printer Toolbox>Services>Clean Print Cartridges, and do all 3 levels of cleaning one after the other.
Have you reinstalled the Disk that came with the printer?
I take it you did the pre print settings for Glossy Paper?
Since you installed the disk, you'll have a program now named HP Solution Center. Open it. Then click on Settings>Print Settings>Printer Toolbox>Services>Clean Print Cartridges, and do all 3 levels of cleaning one after the other.
Further. The rollers are clean, otherwise you would be getting smudges on the paper.
Sorry, I can't help. I have no clue as to why it refuses to print on glossy paper.
I'm dealing with unexplainable printer issues here. I use only genuine non-expired HP cartridges. I put in a new black cart and it doesn't print black. (Yes, I've installed enough cartridges that I know to uncover the printhead by removing the tape). The status shows there is plenty of black ink. So why won't it use it? <sigh>
The two newer printers have been nothing but headaches.) We have 2 remaining old printer that we constantly go to to print. Today I scanned something and since the printer won't print in black, I had to put the scan on a USB stick, attach the stick to my printer upstairs and print it out here.
Two things to answer you helpful people here.
Dougie, I put the disc in the drive to do what you said, but then it wouldn't start so I see it is for Windows XP. I guess it shows how old the printer is. I am using Windows 7.
Plodr, I am using genuine in date HP cartridges.
Looks like a new printer. [ Incredibly, it's cheaper to buy a new printer with three cartridges loaded than to buy three cartridges.]
Dougie, I put the disc in the drive to do what you said, but then it wouldn't start so I see it is for Windows XP. I guess it shows how old the printer is. I am using Windows 7.
Plodr, I am using genuine in date HP cartridges.
Looks like a new printer. [ Incredibly, it's cheaper to buy a new printer with three cartridges loaded than to buy three cartridges.]
You have had good use out of the printer. It wouldn't owe you a dime.
I would buy a new Printer.
I just bought a Canon MG 5700 from Office Works for under $100 3 IN ONE and works brilliant.
Remember with new printers the cartridges are not full size so don't last as long as replacement ones.
You tell me why a new set of cartridges cost more than the printer itself. Crazy.
I also bought a Canon IP4950 recently but that printer is for burning custom labels onto CD'S and DVD's.
I have had a really good run out of canon printers.
I would buy a new Printer.
I just bought a Canon MG 5700 from Office Works for under $100 3 IN ONE and works brilliant.
Remember with new printers the cartridges are not full size so don't last as long as replacement ones.
You tell me why a new set of cartridges cost more than the printer itself. Crazy.
I also bought a Canon IP4950 recently but that printer is for burning custom labels onto CD'S and DVD's.
I have had a really good run out of canon printers.
Well it looks like I'd be going for a HP 6950 OfficeJet Colour Inkjet All-In-One Printer (A4) w. Wireless Network - Print, Copy, Scan, Fax
$79 0n ebay, $95 at Office Works . Seems to have good reviews.
The prices vary terrifically from place to place.
But get this, $85 for the ink cartridges.
$79 0n ebay, $95 at Office Works . Seems to have good reviews.
The prices vary terrifically from place to place.
But get this, $85 for the ink cartridges.
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