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how to bypass ' print head is not installed '

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i need to scan a document but my printer has no print head installed
i have been informed that it can be done using windows fax and scan software
my computer can see the printer via usb but wont preview or scan
my printer is a canon pixma mg7550 . . . all the function buttons are touch type
so cant be accessed since it wont boot past the initial error message
thanks reg
 
does Windows Fax and Scan see your printer?
have you tried doing a scan?

but yeah - if the printer can't get past its Power On Self Test cycle, I doubt it'll be in a state that the PC will accept. you'll probably see 'printer offline' or 'printer unavailable' messages.
 
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