Hey all!
So the issue is basically as it says above. My brother was having some issues with corrupted Windows OS after building his new PC so I offered to help. I stopped by his house and picked up his PC and brought it to mine and proceeded with the new OS install. Once that was finished I went ahead and installed a couple things for him; Current GPU drivers, CPU Chipset drivers, as well as Steam and Discord.
Since he was experiencing his original issues on boot, I proceeded to power down the system and power it back on again a couple times. No issues. So I called him and he came to pick the PC up after he got off work and he took it home. When he got home however (15 min drive) and plugged the PC it will no longer POST. He's experiencing a couple different issues, one of them major and the rest are minor (probably unrelated but ill list them just in case.)
- MOBO CPU debug light is on and a constant red. (NO DISPLAY)
- Power button will turn on PC but does not turn it off.
- No signal to anything plugged into the USB ports. (Keyboard, mouse)(No lights on keyboard or mouse when there typically are)
I initially thought something happened on the drive home but he assures me that nothing out of the ordinary happened and that he even went as far as to buckle the PC in, in the passenger seat. From here I ran him through every trouble shooting step I can think of. --
- Checked all plugs and connections to ensure they were seated properly.
- Check GPU is seated correctly.
- Check CPU and cooler is seated correctly.
- Check RAM is seated correctly.
- Run POST test.
- Reset CMOS.
All with no luck. So I thought to come here and hopefully you guys can see something I cant through this post.
PC parts list. ---
MOBO - MSI B550 Gaming GEN3
CPU - AMD Ryzen 5 5500
GPU - AMD Radeon RX 6650 XT Sapphire Pulse
RAM - Corsair Vengeance RGB PRO 2x8GB 3200MHz
PSU - AL-D500EXP MAX500W
So the issue is basically as it says above. My brother was having some issues with corrupted Windows OS after building his new PC so I offered to help. I stopped by his house and picked up his PC and brought it to mine and proceeded with the new OS install. Once that was finished I went ahead and installed a couple things for him; Current GPU drivers, CPU Chipset drivers, as well as Steam and Discord.
Since he was experiencing his original issues on boot, I proceeded to power down the system and power it back on again a couple times. No issues. So I called him and he came to pick the PC up after he got off work and he took it home. When he got home however (15 min drive) and plugged the PC it will no longer POST. He's experiencing a couple different issues, one of them major and the rest are minor (probably unrelated but ill list them just in case.)
- MOBO CPU debug light is on and a constant red. (NO DISPLAY)
- Power button will turn on PC but does not turn it off.
- No signal to anything plugged into the USB ports. (Keyboard, mouse)(No lights on keyboard or mouse when there typically are)
I initially thought something happened on the drive home but he assures me that nothing out of the ordinary happened and that he even went as far as to buckle the PC in, in the passenger seat. From here I ran him through every trouble shooting step I can think of. --
- Checked all plugs and connections to ensure they were seated properly.
- Check GPU is seated correctly.
- Check CPU and cooler is seated correctly.
- Check RAM is seated correctly.
- Run POST test.
- Reset CMOS.
All with no luck. So I thought to come here and hopefully you guys can see something I cant through this post.
PC parts list. ---
MOBO - MSI B550 Gaming GEN3
CPU - AMD Ryzen 5 5500
GPU - AMD Radeon RX 6650 XT Sapphire Pulse
RAM - Corsair Vengeance RGB PRO 2x8GB 3200MHz
PSU - AL-D500EXP MAX500W
