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Tomb

PCHF Member
Jan 1, 2020
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Hi so basically I went to reset my pc and once it started the pc froze and and shut off and now when I turn it on There is a black screen and I can’t do anything, and help would be very appreciated
 
Hello

What was your procedure with the reset? I am assuming that the black screen is upon booting..If not try going into safe mode.
Yea it’s on on start up I’ve tired to go into safe mode and nothing happens it was when I went to reset my pc I moved my ram stick and the screen froze And shut off and now all I see is a black screen
 
Hi @Tomb and welcome to PCHF :)

To better assist you, are you able to provide us with some hardware specs, such as:

  • OS
  • Motherboard make and model
  • CPU make and model
  • RAM make and size
  • GPU make and model
  • PSU make and wattage
 
Do you have a spare monitor to test? Also make sure all connections are tight. I know it sounds redundant, but I've come across the same issue everyday at work and 95% of the time it is is a loose cable connection.
 
I could try a new connection I mean the monitor recognises there is a hdmi just no display

EDIT: removed double quote.​
 
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