In Progress Help with sound

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up

Niraal

PCHF Member
PCHF Member
Feb 15, 2019
13
0
13
I don't hear from my headphones only from my monitor speakers (HDMI connection)
how can i fix that?
 

Bruce

Forum Regular
PCHF Advisor
PCHF Member
Oct 8, 2017
604
138
26
Yeppoon, QLD, Australia.
if you are on Windows 1`0, with the headphones plugged in, right click on the Volume icon (bottom right of screen), choose Open Sounds settings, and what options are available in Choose your output device ?
 

Niraal

PCHF Member
PCHF Member
Feb 15, 2019
13
0
13
and does changing to one of the other options help?
It's set on the headphones but I hear nothing from my headphones and if I will switch to 2460G5-4 (monitor) I will only hear from my monitor, but I want to hear from my headphones
 

Bruce

Forum Regular
PCHF Advisor
PCHF Member
Oct 8, 2017
604
138
26
Yeppoon, QLD, Australia.
what is your headphone make/model?
USB or 3.5mm jack?
have you tried the front and back ports?
failing all that, go to Control Panel, Device Manager, Sound Video and Game controllers and uninstall your audio device.
reboot and Windows will try to reload it for you. if not, get the latest driver from your mobo's website.
 

Niraal

PCHF Member
PCHF Member
Feb 15, 2019
13
0
13
what is your headphone make/model?
USB or 3.5mm jack?
have you tried the front and back ports?
failing all that, go to Control Panel, Device Manager, Sound Video and Game controllers and uninstall your audio device.
reboot and Windows will try to reload it for you. if not, get the latest driver from your mobo's website.
I got Razer kraken 7.1
It's 3.5mm jack
Doesn't work
 

Bruce

Forum Regular
PCHF Advisor
PCHF Member
Oct 8, 2017
604
138
26
Yeppoon, QLD, Australia.
what "doesn't work"?
the front and back ports or the uninstall/reinstall of the audio driver?
so you can customise those headphones, have you installed the supplied software? (this is what post #2 was after)
 

Niraal

PCHF Member
PCHF Member
Feb 15, 2019
13
0
13
what "doesn't work"?
the front and back ports or the uninstall/reinstall of the audio driver?
so you can customise those headphones, have you installed the supplied software? (this is what post #2 was after)
The first one doesn't work and the second one i haven't tried because I can't find the drivers and I don't think that reinstalling the drivers will work
 

phillpower2

PCHF Moderator
Moderator
Support Team
Sep 9, 2016
2,263
409
55
Hello Niraal,

Not sure if you want the speakers and headphones to both work at the same time or you just want the headphones working, it is a HP tutorial but the steps are the same, see info here