Hi - i'm here hoping someone can help me before I lose my mind.
I purchased a new PC last November from a reputable online PC builder, its a Ryzen 7700x and Geforce 4070, from the moment I started playing games would crash, WOW would give me a critical memory error and steam games would just turn the screen blue or reboot the entire PC, i cant return it really because I live overseas so after speaking to the company they told me that it was likely the RAM causing the issues so I purchased another 32gb of RAM and swapped the RAM out, no change, then i was told by the same company that it had to be a faulty SSD so again I went and purchased a new SSD, no change, then i was told it must be the graphics card, I have an IT dept at work and at this point I took the PC in to them to have a look at it, one of them builds PC's as a hobby and he took the graphics card home and put it in his rig -no issues at all,
At this point i'm thinking its the motherboard, i lent my PC to the IT guy and he has been testing it, he downloaded a fresh windows, still the issue occurs, so tonight he took the new SSD and installed that into his machine and his games are crashing on it, so the issue was there on the original SSD and now on one I purchased, Can someone please point me in any kind of direction as i'm burning money trying to fix it (my IT helper is telling me that I need a new motherboard and SSD(the third one) when my state of mind is to sell what parts we know work and try a different build, at this point the original PC parts are the CPU/GPU/Motherboard/Radiator
I'm sorry, i'm not particularly PC or tech savvy but I would love some help from anyone who may have an idea what's going wrong
I purchased a new PC last November from a reputable online PC builder, its a Ryzen 7700x and Geforce 4070, from the moment I started playing games would crash, WOW would give me a critical memory error and steam games would just turn the screen blue or reboot the entire PC, i cant return it really because I live overseas so after speaking to the company they told me that it was likely the RAM causing the issues so I purchased another 32gb of RAM and swapped the RAM out, no change, then i was told by the same company that it had to be a faulty SSD so again I went and purchased a new SSD, no change, then i was told it must be the graphics card, I have an IT dept at work and at this point I took the PC in to them to have a look at it, one of them builds PC's as a hobby and he took the graphics card home and put it in his rig -no issues at all,
At this point i'm thinking its the motherboard, i lent my PC to the IT guy and he has been testing it, he downloaded a fresh windows, still the issue occurs, so tonight he took the new SSD and installed that into his machine and his games are crashing on it, so the issue was there on the original SSD and now on one I purchased, Can someone please point me in any kind of direction as i'm burning money trying to fix it (my IT helper is telling me that I need a new motherboard and SSD(the third one) when my state of mind is to sell what parts we know work and try a different build, at this point the original PC parts are the CPU/GPU/Motherboard/Radiator
I'm sorry, i'm not particularly PC or tech savvy but I would love some help from anyone who may have an idea what's going wrong
