Pending OP Response help. drivers messed up. USB devices not working, SATA drives not showing

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vad777

PCHF Member
PCHF Member
Feb 11, 2019
3
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having issues with USB and internal SATA drives and USB,
I have 4 sata drives, but only 2 are showing.
At first all 4 were showing but than windows tried automatically installing some driver and now 2 drives disappeared!!
Also under device manager there are about 30 items as 'unknown device' under 'other devices' and under 'universal serial bus controller' about 15 items.
I went and uninstalled all unknown devices one by one and under Jan install all except except 'usb host controllers" , restarted windows and all these are back now I'm devices manager...

So I have mouse working thru ps/2 port.
But USB keyboard isn't working,
None of the USB devices are working,
And just 2 out of 4 sata drives show up.

please help how to make all SATS drives to show and USB to work.
 

vad777

PCHF Member
PCHF Member
Feb 11, 2019
3
0
31
thank you.
I cannot do system restore because I had bad virus about a month ago it deleted system restore and all restore points
 

vad777

PCHF Member
PCHF Member
Feb 11, 2019
3
0
31
my first priority right now is to get all 4 internal SATA drives to show up.


I have 4 sata drives, but only 1 is showing now after re0installing drivers trying to make them show.
At first all 4 were showing but than windows tried automatically installing some driver and now 2 drives disappeared!!
and after I re-installed drivers only main system drive is showing.
Also under device manager there are about 30 items as 'unknown device' under 'other devices' and under 'universal serial bus controller' about 15 items.
I went and uninstalled all unknown devices one by one and under Jan install all except except 'usb host controllers" , restarted windows and all these are back now I'm devices manager...

So I have mouse working thru ps/2 port.
But USB keyboard isn't working,
None of the USB drives are working,
And just 1 out of 4 sata drives show up.

I did power cycle already like 6 times... no luck


many "unknown" devices have yellow tangles.

also I cant restore to previous windows, about 2 moths ago had a nasty virus and messed up and disabled my system restore

the SATA drives are all internal not external USB

after rebooting, windows automatically does some driver install or something and 2 of the drives disappear..

Also uninstalled all "unknown devices" one by one and all USB drivers one device manager.

Rebooted, still same issue.

How come I can't uninstall all USB and internal storage drivers and just reinstall them ?
Why is all this happening ?

When right clicking on unknown devices or devices with triangle, it shows
Driver provider: unknown,
Device type: other devices,
Manufacturer: unknown,

Only under details there are lots of hardware IDs:

ACPI\PNP0700,

Storage\Volume,

Storage\Volume,


HID\VID_05AC&PID_024F&REV_0074&MI_00,

Storage\Volume,

here is some system info:

motherboard is asus p6t,
cpu: i7-920
4 internal SATA SSD drives (for audio recording and production)

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name VM-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel® Core™ i7 CPU 920 @ 2.67GHz, 3800 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1408, 9/21/2010
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.24291"
User Name vm-PC\vm
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 24.0 GB
Total Physical Memory 24.0 GB
Available Physical Memory 20.5 GB
Total Virtual Memory 24.1 GB
Available Virtual Memory 20.4 GB
Page File Space 100 MB
Page File C:\pagefile.sys

Intel® ICH10 Family USB Enhanced Host Controller - 3A3A PCI\VEN_8086&DEV_3A3A&SUBSYS_82D41043&REV_00\3&11583659&0&EF
Intel® ICH10 Family USB Enhanced Host Controller - 3A3C PCI\VEN_8086&DEV_3A3C&SUBSYS_82D41043&REV_00\3&11583659&0&D7
Intel® ICH10 Family USB Universal Host Controller - 3A34 PCI\VEN_8086&DEV_3A34&SUBSYS_82D41043&REV_00\3&11583659&0&E8
Intel® ICH10 Family USB Universal Host Controller - 3A35 PCI\VEN_8086&DEV_3A35&SUBSYS_82D41043&REV_00\3&11583659&0&E9
Intel® ICH10 Family USB Universal Host Controller - 3A36 PCI\VEN_8086&DEV_3A36&SUBSYS_82D41043&REV_00\3&11583659&0&EA
Intel® ICH10 Family USB Universal Host Controller - 3A37 PCI\VEN_8086&DEV_3A37&SUBSYS_82D41043&REV_00\3&11583659&0&D0
Intel® ICH10 Family USB Universal Host Controller - 3A38 PCI\VEN_8086&DEV_3A38&SUBSYS_82D41043&REV_00\3&11583659&0&D1
Intel® ICH10 Family USB Universal Host Controller - 3A39 PCI\VEN_8086&DEV_3A39&SUBSYS_82D41043&REV_00\3&11583659&0&D2
 

Rustys

Escaped Mental Patient
Administrator
Support Team
Jul 22, 2016
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pchelpforum.net
If you do not have any backup then I would also suggest that you go to the manufactures site for the computer if it is a prefabricated or the motherboards and get the drivers starting with the ChipSet.

Could also try running System File Checker

Are all of the drives showing in BIOS?