General PC performance issues

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Microtized

PCHF Member
PCHF Member
May 14, 2020
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Hello, I was just wondering if anyone could help me, for the past couple months my PC has been running poorly, Its about 8 months old at this point. I will list my specs below.

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 @ 3.70GHz 26 °C
Coffee Lake 14nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)
Motherboard
ASRock Z390 Phantom Gaming 4 (CPUSocket) 25 °C
Graphics
HP 25x ([email protected])
2047MB NVIDIA GeForce GTX 1660 Ti (MSI) 31 °C
Storage
931GB Seagate ST1000DM010-2EP102 (SATA ) 24 °C
447GB KINGSTON SA400S37480G (SATA-2 (SSD)) 23 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio

Please reply if you need further information.
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
1,393
226
Yeppoon, QLD, Australia.
what have you tried so far to remedy the problem; scans, maintenance etc?
is the OS installed on the SSD?

can you elaborate on 'running poorly' - is it program startup speed, internet speed, FPS rates during gaming, general PC usage, etc?

it would be good to have a complete list of specs, like software installed, programs running and all that.
get Speccy from here; https://www.piriform.com/speccy/builds
in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
now you can paste(Ctrl+V) that link into a post.
 

Microtized

PCHF Member
PCHF Member
May 14, 2020
13
0
29
what have you tried so far to remedy the problem; scans, maintenance etc?
is the OS installed on the SSD?

can you elaborate on 'running poorly' - is it program startup speed, internet speed, FPS rates during gaming, general PC usage, etc?

it would be good to have a complete list of specs, like software installed, programs running and all that.
get Speccy from here; https://www.piriform.com/speccy/builds
in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
now you can paste(Ctrl+V) that link into a post.
Games always crashing, applications randomly hang and the PC just freezes
And here is the full speccy
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
1,393
226
Yeppoon, QLD, Australia.
what have you ran to try to fix it so far???
any maintenance cleanup programs?
scans for malware?
check for system file corruption?

have you opened up the chassis and blown out any dust buildup?
 

Microtized

PCHF Member
PCHF Member
May 14, 2020
13
0
29
what have you ran to try to fix it so far???
any maintenance cleanup programs?
scans for malware?
check for system file corruption?

have you opened up the chassis and blown out any dust buildup?
I have ran many file checks, malware and other scan like mdsched, sfc /scannow, and have thoroughly cleaned the system multiple times.
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
1,393
226
Yeppoon, QLD, Australia.
I do it enough that it no longer phases me, so I'd be recommending a fresh install of Windows once you have backed up all your data.
that way not only does that option offer the best chance of success (*it is a big hammer to hit it with admittedly), but if it doesn't help, you know you are starting from a clean slate and can add one variable at a time.
 

Microtized

PCHF Member
PCHF Member
May 14, 2020
13
0
29
I do it enough that it no longer phases me, so I'd be recommending a fresh install of Windows once you have backed up all your data.
that way not only does that option offer the best chance of success (*it is a big hammer to hit it with admittedly), but if it doesn't help, you know you are starting from a clean slate and can add one variable at a time.
Thank you, I will do this as soon as I am able to, I will update you, I have tried wiping the computer clean but that only seems to temporarily fix things.
 
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