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Solved Games opening shuts down other open applications

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mistablack2

PCHF Member
Jan 21, 2020
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#1
Only ecently, when opening games, Tarkov/PUBG, any open or background applications are shut down. Including but not limited to, precision x1, microst edge, corsair link 4, ai suite 3, windows defender, network monitor and geforce experience to name a few. The only changes ive made are a few options in the nvidia manage 3d settings. Just recenelty found out low latency mode was an option and mostly kept settings ive had in the past suggested by the internets. I also noticed max prerendered frames is no longer an option for me. Not sure than any of that makes a difference but any suggestions would be appreciated.

At the time of occurrence when opening the game, it looks like a command prompt window is opening on the secondary monitor, white border with header at top and blank black window, then the programs shut down, and then the game opens on the primary monitor. Any suggestions appreciated.



build

cpu i7-7700

Boot drive m.2 960 evo 250g

gaming drive m.2 970 pro 1tb

mb asus strix z270h

graphics evga 2070xc

Primary monitor plugged into graphics display port

Secondary monitor plugged into mother board
 
#2
Welcome to PCHF mistablack2,

Can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
#3
phillpower2 said:
Welcome to PCHF mistablack2,

Can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Click to expand...

Greetings and Thank you!
The power supply is corsairs cx650m.
Speccy URL below.



Kindly,
MistaBlack
 
#4
You could do with a better PSU than that, the CX range of Corsair PSUs are only intended for entry level desktops as are used in schools and offices etc, high end builds/gaming rigs that have expensive hardware should be protected by a minimum of a Gold efficiency rated PSU from a quality brand such as Corsair, EVGA or Seasonic.

You hardware looks all good and tbh I can only see a couple of things that need looking at.

Couple of questions if I may;

Why do you have one of your displays connected to a video port on the MB and not to another one of the other available video ports on the GPU.

You have Chrome installed but Edge is still enabled and hogging resources, why do you still have Edge running.

As an asides MistaBlack, noticed that you have WinZip installed, are you aware that you don`t need any third party zipware when you are running Windows 10.

You are welcome btw :)
 
#5
phillpower2 said:
You could do with a better PSU than that, the CX range of Corsair PSUs are only intended for entry level desktops as are used in schools and offices etc, high end builds/gaming rigs that have expensive hardware should be protected by a minimum of a Gold efficiency rated PSU from a quality brand such as Corsair, EVGA or Seasonic.

You hardware looks all good and tbh I can only see a couple of things that need looking at.

Couple of questions if I may;

Why do you have one of your displays connected to a video port on the MB and not to another one of the other available video ports on the GPU.

You have Chrome installed but Edge is still enabled and hogging resources, why do you still have Edge running.

As an asides MistaBlack, noticed that you have WinZip installed, are you aware that you don`t need any third party zipware when you are running Windows 10.

You are welcome btw :)
Click to expand...

Questions encouraged,

Reason being, at least my rudimentary thinking, for the monitor connected to the motherboard is I didnt want to use up any resources on the graphics card that could be used for better performance on the primary monitor. It sounded good in my head, but you are now the second person to have asked this question, albeit likely more informed. Which leaves me to believe this should be changed.

My microcenter friend Trevor, who seemed knowledgeable had suggested this psu at time of purchase, roughly 2 years ago. Ill look into upgrading the psu after I add up the system's wattage again.

Regarding Chrome, I don't really use it, ever really. Ive primarily been an edge user and never felt the need to use a different browser. However, Chrome was installed due to some incompatible web interfaces like testufo dot com. Their website suggested using chrome when their features weren't operating correctly, so AFAIK that was Chromes only purpose. I usually close the programs before gaming, but don't recall that ever being an issue in the past.

Ill get rid of winzip right quick. Not sure how it snuck in there but do know I don't need it. The only installed software ive ever had an issue with interfering with a game, GTA V, was Teamviewer 12. I eventually figured out that program was disabling me from changing the games graphics settings from "windowed" to "Fullscreen". Just fyi.

I have aquestion for you, do you think the RAM Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 2400MHz C16 Desktop Memory Kit - Black (CMK16GX4M2A2400C16) is undercutting system performance? I did some reading a while back before purchasing. I know there was a reason behind choosing the 2400mhz but someone did mention that I might be selling myself short regarding RAM speed. Do you think that's the case?

Thank you
 
#6
Browser info acknowledged and if you prefer Edge then so be it, to me though it is slow and has too much useless info attached, I also only have installed what I need and use so if you don`t use Chrome why have it installed.

Regarding the PSU, the below is fyi as in as to why the present PSU while a known good brand is not appropriate for powering the hardware in this computer.

See info @ Which power supply do you need? You will note that there are no PSUs recommended that are anything other than Gold efficiency rated

What Corsair say about their CX range of PSU;

CX Series™ Modular power supply units are an excellent choice for basic system builds and desktop PC computer upgrades, offering high reliability, low noise, and the flexibility of modular cabling.

The above said about your PSU here

To the task at hand,

None of us know everything and you will not be the only person that had the same thinking but if there is one obvious clue that using the integrated graphics rather than another port on the add on GPU is a bad idea it is the difference in the display settings that each of the ports are capable of, see below

Graphics
VG278 (1920x1080@59Hz)
VG27A (2560x1440@155Hz)

The integrated graphics cannot keep pace with the add on GPU, hook your second screen up to the appropriate video port on the RTX 2070 and you should have no further problem.

Your CPU specs here confirm that the RAM that you have is appropriate for the processor.

Can I ask that you do not quote every reply, it really does not help any and just makes for unnecessary reading, thanks.
 
#7
Sure, I just hit the reply button and went with it.

Regarding Chrome, I didn't think it would do any harm keeping it in there. Not sure ive seen any processes running in the background, unless theres something else im not looking for?

Copy and received about the PSU. Ill swap it out ASAP.

Regarding integrated graphics and second monitor. I only really use it for web browsing and system monitoring etc. No real demanding tasks. Are you implying that even though its workload is low it will still look to keep up with the GPU? Again, just guessing here but I thought that there would be some separation between the two components. I did heed your suggestion and added the monitor on another GPU port and made sure nvidia configurations looked ok. But still do not experience any joy when opening the aforementioned games. I don't notice any other negative impacts other than a few programs and processes closing down. Would you be interested in a brief video of what is displayed on the screen while the game opens?

Thanks for the RAM info. Looking at it I have another question. Even though the motherboard supports a higher frequency memory stick, would I still have to factor in the requirements of the CPU?

Thank you
 
#8
Chrome like all of the other things below will check for updates when you go online, some may have little to no affect but some may start to cause performance issues, all of the below are scheduled to check for updates when none of them should be, interestingly enough though is that the one thing that you should have set to automatically check for updates you have it disabled, Windows which should be allowed to auto update and especially when you use Defender as your AV protection.

Scheduler
1/21/2020 9:52 PM;: GoogleUpdateTaskUserS-1-5-21-4170862309-183229096-3344629120-1001Core
1/21/2020 9:52 PM;: GoogleUpdateTaskUserS-1-5-21-4170862309-183229096-3344629120-1001UA
1/21/2020 9:52 PM;: GoogleUpdateTaskMachineCore
1/21/2020 9:52 PM;: GoogleUpdateTaskMachineUA
1/21/2020 10:00 PM;: QBScheduledReport
1/21/2020 10:18 PM;: WinZipBackGroundToolsTask
1/21/2020 10:46 PM;: OneDrive Standalone Update Task-S-1-5-21-4170862309-183229096-3344629120-1001
1/22/2020 9:00 PM;: Adobe Acrobat Update Task
CAM
CCleanerSkipUAC
EVGAPrecisionX
SamsungMagician

Fwiw, I would never consider using Edge as a browser if online gaming/streaming videos etc and if me I would get rid of all unrelated monitoring software such as CAM, EVGAPrecisionX etc and stick with the MBs own AI Suite + one other free program such as HWMonitor.

In layman's terms, having an RTX 2070 XC GPU in the computer but using the iGPU is like having a Rolls Royce in the garage but then using a tractor to go visiting the family, the only time that this type of set up should be considered is if the computer is a gaming type notebook that has both a discrete GPU and video provided via the CPU, in this instance when only browsing or doing office type work the Windows Power Plan should be set to balanced as only the CPUs video will be used and the extra power going to the CPU etc most often causes system instability/overheating, when gaming the Windows Power Plan should be set to High Performance as Windows will switch to the notebooks discrete video chip which needs the extra power provided by the High Performance Power Plan, your RTX 2070 XC does not need to have the power plan settings changed as it will only draw what power it requires from the PSU as the load increases or decreases, another consideration is that the video provided by the CPU uses the system memory to function whereas the RTX 2070 XC does not which in turn makes the RTX 2070 XC more power efficient and lighter on system resources.

To use RAM that is any faster than what you have now you would have to overclock both the CPU and any new RAM, not a fan of OCing and so do not recommend it and without sounding disrespectful I suspect that you would need to do a fair amount of research before you should even consider going down that route.
 
#9
I have no explanation why auto updates are disabled for windows. Looking at it now though, under advanced options, there isn't an option to set anything to automatically update. I do remember seeing a drop down in other pc's settings, but its not present on mine. I do believe I had CAM installed in the past but looking through the available programs and searching, I don't see it. Maybe its something that's stuck in the scheduler that wasn't removed after deleting the software a while back? I also don't see how I can disable the other updates you mentioned with exception to winzip and OneDrive which are now deleted.

Im a little confused, are you saying I don't need precision x1 to manage my GPU settings?

Noted about keeping the second monitor on the gpu it makes sense what you said about the system resources. And i definitely dont plan on over clocking. I have read a lot about OC the GPU and CPU but didnt really absorb as much as I wanted. I guess I should consider switching web browsers considering im actively using G Suite.

Is it possible the PSU I have installed would cause the applications I mentioned to close? If not I guess my next steps would be to start deleting things one by one until they dont?


Thanks
 
#10
Hello mistablack2,

Go to Settings > Update & Security and then Delivery Optimisation in the panel to the left, this will allow you to set the update preferences to what best suits you.

EVGA Precision X1 is an overclocking tool that allows the user to tweak voltages, fan speeds and RGB lighting etc, do you use any RGB lighting profiles?

It is most unlikely that the PSU is causing any programs to close, the PC itself would normally shut off first if the PSU has issues, the present PSU is only of real concern when you are putting the system under load such as when gaming, you need something designed to be more energy efficient and built with better quality components that keep the inside of the PSU itself cooler.

Got a couple of tests for you to run once you have gotten rid of the unused programs etc, post back when you are done and I will post the info.
 
#11
The only LED lights in the PC are in the GPU, which I have set static and not doing anything fancy. I really only use precision x1 to set the power and gpu temp limits to its max and adjust fan speed.

I have for the most part removed unnecessary programs except for edge. It seems it requires some extra work to remove since its a feature of windows 10?

Thank you
 
#13
Really, so the gpu is already set to have some sort of default fan curve based off temp even though a program isn't running in the background? Are you saying that me adjusting the power target in precision x1 doesn't really provide any benefit?

thank you
 
#14
The fans on high end video cards only spin up when they are activated by a thermal sensor on the card, as previously mentioned EVGA Precision X1 is an overclocking tool and OCing generates more heat that needs to be gotten rid of and X1 allows the user to override the GPUs stock settings to help keep things cooler.

Not OCing = less heat which in turn = less fan usage which means that the fans will last longer.

You are welcome :)
 
#15
Id like to believe no OC'ing = less heat but since upgrading to 1440p theres been a bit more needed from the GPU. I don't exactly like the fan curve they run at when x1 isn't active. While I have the fans spinning at 80% the temps sit just below 60 c. With the GPU's default operation its sometimes above 70 c. While im sure its well within normal operating temps, id still prefer to have it sit lower. Wouldn't you want the GPU's other components to last longer? A fan might be cheaper to replace.

Is there a way to modify the fan speed without using X1?

Are the tests you were going to have me run dependant on swapping out the PSU? If not I removed any programs you told me I dont need and a few others.

Thanks.
 
#16
You run any software on your computer as you see fit, we are only here to advise and nothing more (only a nag once in a while :) )

There are other means of controlling the fans but XP is specific to your brand of GPU so stick with that rather than anything else, just stick with adjusting your fans and leave out the overclocking and you will be fine.

The aforementioned test info is below;

Use the free versions at the following two links.

Stress test your GPU with Furmark

Check your FPS with Valley
 
#17
Went through the benchmarks without a problem. Here are the results. I never really had a problem with crashes, even when i was messing with OC'ing a while ago. I stopped because I could never really understand the memory clock and realized the benefits were fractional. Is there a setting that may be enabling the current effects? I almost want to revert to a previous windows version.

Thanks
 

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#19
Well im happy to report all issues have stopped. Im not quite sure when it was resolved, but after all your steps and what looks like a recent windows update, the undesired behavior stopped. I thank you for all your queries.
 
#20
Good news and thanks for letting us know that you no longer required assistance (y)

You are welcome :)

Final nag from me, make sure that you create a new system restore point for the now stable settings.
 
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