Game crashing

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[email protected]

PCHF Member
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Jan 18, 2021
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Hello friends. I have Windows 7 Premium Service Pack 1 AMD A8 -5500 8GB 64 bit. I have a game that I heavily mod, a lot of my own work, and was happily doing my thing, when suddenly I had a critical computer error for just one second. Everything seems fine, but now my game crashes, and my screensaver doesn't consistently load. It seems to me it has something to do with CPU or RAM, but I am not as versed in this sort of thing. I copied the most recent event log to see if someone can help me either identify or fix the issue.

Faulting application name: nhl2009.exe, version: 0.0.0.0, time stamp: 0x48e7156d
Faulting module name: nhl2009.exe, version: 0.0.0.0, time stamp: 0x48e7156d
Exception code: 0xc0000005
Fault offset: 0x0044014b
Faulting process id: 0x344
Faulting application start time: 0x01d6ed5a5add1c16
Faulting application path: C:\Program Files (x86)\EA Sports\NHL 09\nhl2009.exe
Faulting module path: C:\Program Files (x86)\EA Sports\NHL 09\nhl2009.exe
Report Id: be4ac349-594d-11eb-a929-446d5755bf68


Thanks in advance!

-Zach
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
9,060
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Hello Zach,

We can help you with any hardware issues but anything to do with modified third party software is totally off limits.

If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
9,060
803
57
Thread closed due to lack of any feedback from the OP.
 
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