• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Dwm.exe keeps crashing Faulting module name: KERNELBASE.dll

Status
Not open for further replies.
I downloaded all the drivers i could find from the Respected websites
NVIDA DRIVERS ARE FROM: https://www.nvidia.com/Download/index.aspx?lang=en-us
INTEL DRIVERS ARE FROM :https://www.intel.com/content/www/us/en/search.html?ws=text#t=Downloads&layout=table&cf:Downloads=[{"actualLabel":"Chipsets","displayLabel":"Chipsets"}]

both were put on a thumbdrive and installed with no internet before any internet was plugged in after doing a windows restart install

I can not find any for my HDD


Right as i posted the above my sytem crashed
Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffc10673671010
Parameter 2: fffff80454260630
Parameter 3: 0
Parameter 4: 21ec
OS version: 10_0_19043
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19043.2.0.0.768.101
Locale ID: 1033

escription
Faulting Application Path: C:\Windows\System32\dwm.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: dwm.exe
Application Version: 10.0.19041.746
Application Timestamp: 6be51595
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.19041.1202
Fault Module Timestamp: c9db1934
Exception Code: e0464645
Exception Offset: 000000000010be3e
OS Version: 10.0.19043.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0503
Additional Information 2: 05038a8d0f1df7d435a57df411af2cff
Additional Information 3: 77d9
Additional Information 4: 77d9e613d681076931455779aea3351e

Extra information about the problem
Bucket ID: 564cdd41e33e36444ec64e39d7ab6d73 (2217545876864986483)
 
You are not getting the chipset and SATA/storage drivers from the correct source, Intel did not make your MB AsRock did, this was why I mentioned you can either use the driver disk that gets provided with a MB or download and save them to a flashdrive.

MB drivers from here the INF driver ver:10.1.17765.8094 download should contain all of the drivers for your MB that you need, the GPU drivers from Nvidea you already have.

Calling it a day now as its late here and I have an early start.
 
Status
Not open for further replies.