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Solved Dwm.exe crashes my pc

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MasonicCurve

MasonicCurve

PCHF Member
Mar 6, 2022
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#1
Hello!

Whenever im playing games my monitor goes black, audio cuts off, most of my apps crash and I have to reset my PC to get it normal again. I have tried installing new drivers etc.

Pc specs:
RTX 2080TI
Ryzen 7 3700X
32Gb DDr4
B450

Error code:
Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1503, time stamp: 0xb2acaea9
Exception code: 0xc00001ad
Fault offset: 0x000000000010b382
Faulting process id: 0x4df8
Faulting application start time: 0x01d830ff686eae07
Faulting application path: C:\WINDOWS\System32\dwm.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: bf71f295-f716-4697-9544-284c2364d489
Faulting package full name:
Faulting package-relative application ID:
 
#2
MasonicCurve said:
I have tried installing new drivers etc.
Click to expand...
How and from where.

So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box
 
#4
My 2 cents worth
  1. Use the Windows key + R keyboard shortcut to open the Run command.
  2. Type sysdm.cpl
  3. Under Advance tab >"Performance," click the Settings button.
  4. On "Performance Options," under "Visual Effects," select the Adjust for best performance option to disable all the effects and animations.
  5. Click ok
  6. Exit back to desktop
Also do you need Java ? please uninstall for testing - can be reinstalled.
 
#8
Might have fixed it, not sure... when i looked at task manager it showed that my cpu only has 4 cores(i actually have 8). I disabled some setting from boot settings and it seems to be fine so far.
 
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