In Progress During Racing Sims, Inexplicable Crashes / CMOS Reset

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phillpower2

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That's the one (y)

It will take me ten minutes or so to go through after which I will come back and edit this post, can you not reply meanwhile.

Edit to add: Not seeing any chipset or smbus drivers there so suggest that you do the following;

Create a new folder on your desktop and name it drivers.

Save to to the new folder the chipset drivers from here

Create a new system restore point.

Restart in Safe Mode only and install the chipset drivers that you saved.

Restart the computer, test by using the computer as you normally would, post back with an update when you are ready.
 
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Alex_

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Thank you. Question: it says it’s installing AMD chipset drivers but that “The windows installer service is not accessible in safe mode ..” and I’m not seeing a definitive progress bar on the install dialogue. Just a green dash going back and forth on the bottom of the window. Is performing this in normal mode too risky?
 

phillpower2

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Yes go ahead, some installers wont work in safe mode but things tend to work out better when they do.
 
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Alex_

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I've installed the AMD chipset package. To clarify, I need every driver on that Windows 10 list correct? There are 10 more not in beta..
 

phillpower2

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No, just the chipset driver as Windows has already taken care of the rest.

Just road test now.
 
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Alex_

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No, just the chipset driver as Windows has already taken care of the rest.

Just road test now.
Just ran a 20 minute race in the most demanding of my sims and saw a 1-2 degree Celsius difference lower than previous so that's looking good. Not sure heat played a role in the failures (never saw my GPU above 88c) but it seems like that could indicate the power might be running a bit more efficiently. It will take time so I'll run these programs for the rest of the week or until another crash and report back. Whatever happens though, my software was obviously in need of a tune up so again, I really appreciate your observations and time, @phillpower2.

To make sure they are in fact installed properly: I went to my device manager to make sure the drivers were installed and running. Both of the AMD PCI categories were ok but saw this message on the SMBus, crash defender, GPIO Controller perhaps a couple more.. "Device {xyz} requires further installation." Can only assume these drivers are as it says, not installed. But in the device status, it says this device is working properly? This is confusing.


Thanks,
Alex
 

phillpower2

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You cannot measure the temps inside of the PSU and the High Performance setting that you had is guaranteed to heat things up inside the PSU.

Golden rule #1, if a computer is running ok you should leave well alone so please do.

Once Windows has been installed, you install the necessary drivers for the MB and other hardware and then leave well alone, drivers should not be allowed to auto update and you should never update any driver/s unless the new drivers are intended to resolve a specific issue that you are having, installing new drivers unnecessarily can actually cause you the very issues that any new drivers are intended to resolve and uninstalling the new drivers may not resolve the problem/s that installing the new drivers has caused.

Depending on priority it can take many months before the driver provider releases any fix and depending on the age of the hardware or software concerned they sometimes do not even bother or may have already announced an end of support.

Just so that you are aware, we do not leave threads open so if we don`t hear back from you by Wednesday your thread will be closed until you send one of us a PM to reopen it for you, we have to have this policy due to the amount of abandoned threads free forums get :mad:
 
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Alex_

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You cannot measure the temps inside of the PSU and the High Performance setting that you had is guaranteed to heat things up inside the PSU.

Golden rule #1, if a computer is running ok you should leave well alone so please do.

Once Windows has been installed, you install the necessary drivers for the MB and other hardware and then leave well alone, drivers should not be allowed to auto update and you should never update any driver/s unless the new drivers are intended to resolve a specific issue that you are having, installing new drivers unnecessarily can actually cause you the very issues that any new drivers are intended to resolve and uninstalling the new drivers may not resolve the problem/s that installing the new drivers has caused.

Depending on priority it can take many months before the driver provider releases any fix and depending on the age of the hardware or software concerned they sometimes do not even bother or may have already announced an end of support.

Just so that you are aware, we do not leave threads open so if we don`t hear back from you by Wednesday your thread will be closed until you send one of us a PM to reopen it for you, we have to have this policy due to the amount of abandoned threads free forums get :mad:
Gotcha. I wont touch it further if those messages do not sound like a problem to you.

And understand regarding the abandoned threads. That should really be enough time to see if these updates fixed my situation.

All the best, A
 

phillpower2

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5 beeps = a CPU problem or on occasion an issue with the MB, the latter includes the CPU and or the chipset itself.

Try restoring the MBs default factory settings in the BIOS, they are sometimes listed as one of the following " factory defaults" "most stable" or on newer boards "optimized" please note that if you have both the "most stable" and the "optimized" options in the BIOS you should choose the most stable" option as in this instance the "optimized" settings are a form of overclocking that can cause instability.

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed,, thanks.
 
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Alex_

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Good Afternoon,

Restored BIOS to defaults. Noticed temps higher than normal, faster than normal and quicker shutdown. Maybe 10 minutes.
 

phillpower2

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Not what should have happened at all, quite the opposite in fact.

How did you choose the default settings in the BIOS.

If you are able to, can you run Speccy and post the new url for us.
 

Alex_

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Sure. Here is the summary.

I accessed my BIOS settings during restart with the F2 prompt, selected the factory default, saved it and restarted.
 

phillpower2

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Speccy shows that your hardware is in perfect order and Windows is fully up to date.

Regarding resetting the factory defaults, ok up to F2 to get into the BIOS but there is no mention of being able to choose factory default settings in your MBs user manual so what key did you press in the BIOS to restore the said settings and did you get the same 5 beeps that you mentioned in your reply #31
 

Alex_

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I selected it under the exit tab on the far right.

I did not try to restart this time before resetting cmos. I’ve never gotten any other result but I certainly should have tried in this instance. On autopilot after the 100+ times I’ve reset cmos.
 

phillpower2

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The info that I am seeing says press F9, see attachment below;
 

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  • Alex BIOS settings.jpg
    Alex BIOS settings.jpg
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