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In Progress Desktop goes blue screen with game

Mars

PCHF Member
PCHF Member
Sep 18, 2017
43
1
22
#1
So I have a desktop gaming pc which has been working fine for some weeks, these days I updated the amd program and also the graphics card drivers using there own software and everything fine, I didn’t noticed any changes but 3 days ago I got the Ark survival evolved game and the pc started to flicker from time to time and suddently goes on a blue screen which you cannot get rid of without having to manually turn it off and back on. I tested with other games I used before updating like Paladins and it does the same. I tried uninstalling the drivers and program and installing them back, I still get the issues I don’t know what could be wrong. I also recorded a vid showing the issue.
Goes blue screen.
Please help me.

My pc is a:
Ibuypower trace
Intel core i7-7700 processor
Sapphire Nitro Radeon RX 470 8gb graphics card
16 gb of ram
256gb ssd and 1tb storage
Windows 10 home 64 bit
MB is: ASUSTeK COMPUTER INC. H110-PLUS (LGA1151)
 
Last edited:

Mars

PCHF Member
PCHF Member
Sep 18, 2017
43
1
22
#4
Please read this information
BSOD's - General Causes

Follow the posting instructions from with in the following section according to your version of Windows.
Windows 7/Vista BSOD
Windows XP/2000 BSOD
Windows 10/8/8.1 BSOD
Will do that but first I have to let the problem happen again since I used a disk cleaner last time it happened so nothing currently at minidump.
But I have a question, I know have this issue that after I turn on pc and log programs seems like this(see screenshots attached). Can that be a graphics card problem aswell or that's software?
 

Attachments

Mars

PCHF Member
PCHF Member
Sep 18, 2017
43
1
22
#7

phillpower2

PCHF Moderator
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Support Team
Sep 9, 2016
1,953
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#8
Is the computer still covered by warranty Mars, that looks more of a hardware issue, this includes overheating caused by a weak/faulty PSU.

Do you happen to know the brand and model name or number of the PSU, unless you paid for an upgrade at the time of purchase I suspect that you will find a budget PSU in the computer.
 

Mars

PCHF Member
PCHF Member
Sep 18, 2017
43
1
22
#9
Is the computer still covered by warranty Mars, that looks more of a hardware issue, this includes overheating caused by a weak/faulty PSU.

Do you happen to know the brand and model name or number of the PSU, unless you paid for an upgrade at the time of purchase I suspect that you will find a budget PSU in the computer.
I replaced the graphics card with an nvidia gtx 1060 6gb and problem has gone away until now. Will update if it comes again.
 

phillpower2

PCHF Moderator
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Support Team
Sep 9, 2016
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#10
I replaced the graphics card with an nvidia gtx 1060 6gb a
Doesn`t use as much power as the Sapphire Nitro Radeon RX 470 8gb graphics card, did the computer happen to ship with a GTX 1060 which you have since upgraded to the RX 470.

If you have replaced the GPU you will obviously know what PSU is in the computer, any chance that you can post the details for us.
 

Mars

PCHF Member
PCHF Member
Sep 18, 2017
43
1
22
#11
Doesn`t use as much power as the Sapphire Nitro Radeon RX 470 8gb graphics card, did the computer happen to ship with a GTX 1060 which you have since upgraded to the RX 470.

If you have replaced the GPU you will obviously know what PSU is in the computer, any chance that you can post the details for us.
I’m the second owner so I didn’t made the upgrades but these I beleive is factory specs
https://www.cnet.com/products/ibuypower-trace930-tower-core-i7-7700-3-6-ghz-16-gb-1-12-tb/specs/
It came with a gtx 1060 3gb and seller seems to have upgraded to the rx 470. This is his message about what he upgraded: “The factory build was a Trace 930. The Graphics card, SSD, Memory, and case’s fans were upgraded. The 930 came with a 3 GB Graphics Card and we upgrade to an 8GB card. It also came with a 120GB SSD and we upgrade to a 256GB SSD. The case only came with 2 fans and we added 4 more. The memory was upgraded in speed as well from 2133mhz to 2400mhz.”
 

Mars

PCHF Member
PCHF Member
Sep 18, 2017
43
1
22
#13
No PSU details at the link, if there is a reason why you cannot tell us them just let us know.
The psu is under a compartment in the case which I have never dealt with so I try not to mess with it since I’m no cumputer geek. I contacted seller for the details. I’ll try to see if I can get to the psu to see the capacity.
 

phillpower2

PCHF Moderator
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Support Team
Sep 9, 2016
1,953
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#14
The output on its own means nothing, we need the brand and model name or number, some PSUs are of such poor quality that you couldn't trust them as a doorstop, there are numerous imported PSUs claiming a 500W output but when independently tested they couldn't even produce 300W.
 

phillpower2

PCHF Moderator
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Support Team
Sep 9, 2016
1,953
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#16
Got the specs for the PSU in the user review here

The PSU = Power Supply - Allied 500W Non Modular (GARBAGE)

An old article here but what to expect from poor quality brands of PSU such as Allied, you can also check the PSU links in my sig and you will see that Allied are on the avoid list.
 
Likes: gus

Mars

PCHF Member
PCHF Member
Sep 18, 2017
43
1
22
#17
Got the specs for the PSU in the user review here

The PSU = Power Supply - Allied 500W Non Modular (GARBAGE)

An old article here but what to expect from poor quality brands of PSU such as Allied, you can also check the PSU links in my sig and you will see that Allied are on the avoid list.
d***, I can replace it, which one do you recommend? Also should I stick with the gtx 1060 6gb or the rx 470 8gb? I researched a bit before the purchase and 1060 mostly beats rx 470 on everything except that the sapphire has sli capability and the grx 1060 doesn’t.
 

phillpower2

PCHF Moderator
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Support Team
Sep 9, 2016
1,953
391
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#18
You need to do two things before anything else. 1: Find and let us know the brand and model name or number of the present PSU, it may have been upgraded by the previous owner for all we know. 2: See if you can get the RX 470 tested.
 

phillpower2

PCHF Moderator
Moderator
Support Team
Sep 9, 2016
1,953
391
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#20
That is so not good news and you should definitely see if you can get the RX 470 tested, using such a poor quality PSU may have killed it.

The sort of quality of PSU that should have been used with any of the cards that have been used in the computer, the 550W Seasonic here