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Dell xps 1647 help

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David Williamson

David Williamson

PCHF Member
May 31, 2017
14
2
43
#1
Hi. I updated my xps 1647 to Windows 10 with no issues. When trying to upgrade to 8 gig ram (2x4gig sticks) but it doesn't seem to want to work. I bought the same make as the RAM that was already in the laptop. I've had to put the 2 gig sticks back in. Any help would be great.
 
#3
MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.
 
#10
It's the same make that's already in my laptop.
 

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#13
Also, please post the following....

MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.



Speccy Scan.

  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
 
#15
Also, please post a pic of your current ram that works, that will help the people I have tagged to help you better....

Hardware is not really my thing, but the people I have notified should be able to help you further....

Also, the relevant info will be here in order for them to assist you better,
 
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