Dell laptop powered off during reset won't work

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Donehelp

PCHF Member
Nov 19, 2021
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Dell vostro get stuck on 68% during reset (waiting about 3hr) i powered off now it just keeps booting up and starting again. Tried F8 for safe mode not working
 

Donehelp

PCHF Member
Nov 19, 2021
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Screenshot_20211118_154145.jpg
 

Rustys

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Support Team
Jul 22, 2016
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When you power on the system tap the F8 key see if we can get back to the Advanced Startup Options Screen.

May have to try this a few times.

The screen that you are showing is not for Windows 7.

Have you made any changes to the BIOS settings?
 

Rustys

Administrator
Support Team
Jul 22, 2016
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Do you have the install media?

If not you can get it and create a USB from here. Suggest using a 16-32 GB thumb drive.

Once created and you have booted from the USB storage device

Method one:
On the Windows Setup Screen
Press the Shift + F10 keys
on your keyboard to open Command Prompt.

Method two:

Once in the command prompt run a Check Disk using the /r and let us know if it reports back any thing wrong.

chkdsk d: /r

If the drive comes back with nothing wrong.
Try the install media to install Windows 10 again
When you get to the screen asking Where do you Want to Install
Select each One and click Delete
Then continue with the install.
 

phillpower2

Administrator
Support Team
Sep 9, 2016
10,288
877
No. Sorry Windows 10. Not seeing that screen but will try F8 again

F8 has not worked since Windows 8 and the advent of UEFI and fast boot, you need to try and get into the Windows recovery environment (RE), see my canned info below;

See if you are able to force the computer to start in the Windows Recovery Environment (RE) by starting up and shutting down the computer two or three times using the case power button, please note that you need to shut down the computer after the MBs (Dell) splash screen and just before Windows attempts to load, if successful you should then continue to the Troubleshooting options and then hopefully be able to use Reset this PC, a system restore point or Safe Mode etc.
 
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