Definitely Saved but not saved

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Rafael

PCHF Member
PCHF Member
Apr 8, 2021
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Working from home I stopped moving my Surface Go to work/home and started using a memory drive (problems occurs on both HDD & SSD).
At home I use the Surface Go, at the office a Laptop.
Several files I open, use the file, save as normal (sometimes open/use/save several times a day).
Problem is when I try to open the same file at home the next day the file gets corrupted and lost. By looking at the last update date you can notice the times I saved that file in a different place is as if it never happened. EG:
4/5 Used at home
4/6 Used at office
4/7 Used at office
4/5 Use at home but file corrupted, last used 4/5 (although on the 6th and 7th it was used and saved several times)
I suspect a problem with the quickbar menu. Both systems licensed and updated. All files only on my Memory drive.
Could not find anywhere the same problem or solution. Help as i lost files several times already.
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
2,123
314
Yeppoon, QLD, Australia.
if by memory drive, you mean USB stick, then my guess is the drive has gone pear-shaped, something that is quite common for that sort of media.
if you are going between home and work a lot and require access to a common location of files, what about using OneDrive or Dropbox or similar - that's exactly the reason they were created. :)
 

Rafael

PCHF Member
PCHF Member
Apr 8, 2021
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0
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Thanks for the reply Bruce. Happened sometimes while i used the HDD, so i bought a SSD but it happened again. (both 500GB)
I do have access to the server in my company where i could drop/take the files everyday but being 16gb of data its several minutes of time lost everyday.
My co-worker said could be i save and shut down too fast, but its not the case as sometimes i save and open the same file several times in a day, but the day after in a different computer it says i did not save for several days.
(unlikely but data transfer cable could be the problem? At work is 3.1, at home normal 2.0)
Wanted to understand and solve the problem instead of working around it.
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
2,123
314
Yeppoon, QLD, Australia.
so not a USB stick but a USB connected external drive, either HDD or now SSD.

is the SSD installed into the same external enclosure the HDD was?
have you tried different cables, different USB ports.
could still be a failing drive or enclosure.
does the home PC have File History, or any sort of syncing/backup software turned on that could be overwriting the USB portable device with an old version?

are you copying to the USB portable device the files you want to work on at home then copying them back the next you you are at work again?
really sounds like cloud storage it what you are after.
instead of having your files live on your work or home PC, put them in the cloud, then only use that location for all your Office needs no matter where you are - you'll only have to upload them once.

you'll never need a USB drive again! (y)
 
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