CrystalDiskInfo Report Interpretation

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mikeykokomo

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Jul 14, 2024
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CrystalDiskInfo flag two of my HDDs today. I would appreciate assistance interpreting that report.

The HDD having serial number Z296LM55, has been in the system for a lengthy time. I shall replace it. The drive having serial number Z295BFHY has been running only 11 days, so I shall contact the supplier. With this said, I am interested in the urgency of each.
Thanks, Mike
 

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Either drive could fail at any time and if you value the data on the drives treat backing it up as urgent.

Seagate made solid drives years ago but I wouldn't have one now if you were giving them away.
 
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SMART values are at best something to take heed of, at worst, can cause an alarm response that is unwarranted.

Each drive manufacturer has their own spin on how they use SMART warnings, some don't bother, as there is no standard to adhere to.

I certainly cannot say that Phill's advice shouldn't be actioned - I'm a massive believer in you are only as good as your last backup.

For me, the drive with nearly 18000 hours of use is showing one sector that is currently waiting to be remapped. If that sector gets read successfully later, the count will go down, if not successful it should be locked as being bad. So check again is a few days. If it does get remapped, the relocated sector count (currently 0) should increase.

Did you notice the SMART values when the drive was new?
It may have been not 0 straight out of the factory.
With most SMART values, it's not so much the value shown, it's if it changes!

With the drive with 275 hours of use, it has had 3 sectors successfully read and remapped.
So in theory, everything is good, and again, that could have happened since day 1.
A lot of drives don't come to you in pristine condition.

I'm guessing Phill has had some bad experience with Seagates - for me it has been Western Digital.
When I first started building machines for clients, I used WD's and found an unacceptable failure rate so switched to Seagates and haven't looked back.
Yes that was many years ago and I'm sure companies have switched factory locations and production practises by now.
 
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