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Constant WIFI issues!!

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Hi,

What does your IP configuration show?

Your IP properties should like these screenshots below:

1588741739433.png


1588741755006.png
 
Does your Wi-Fi adapter have the IP address configured to obtain IP address automatically?

Are you running Windows 10 version 1909?

Hello Evan, many thanks for your reply.

How would I check the WIFI adaptor settings for IP config? My version of windows is 1903.

The main issue is this error is intermittent, so sometimes the wifi will work, other times it wont. although have to say, it hasnt worked at all for a few weeks now.
 
You need to right click on your Wi-Fi adapter, go to Properties and click on the IPv4 configuration and make sure the Obtain IP address is configured for Automatic configuration like in your screenshot above. I am not sure if that was for your Ethernet adapter or your Wi-Fi adapter.

You should update your system to 1909. Download the Media Creation Tool and update your system to 1909 and see if there is any improvement.
 
You need to right click on your Wi-Fi adapter, go to Properties and click on the IPv4 configuration and make sure the Obtain IP address is configured for Automatic configuration like in your screenshot above. I am not sure if that was for your Ethernet adapter or your Wi-Fi adapter.

You should update your system to 1909. Download the Media Creation Tool and update your system to 1909 and see if there is any improvement.

Hello Evan, many thanks for your response.

I am just updating windows now to 1909 so will report on that separately.

As you will see from the pic below, the wifi connects to router no problem, and is set to obtain ip auto, but just has zero internet access

1588934531278.png
 
No problem and thanks for taking time out to get back to us (y)

We will mark your thread as having been answered but any trouble with the exact same issue don`t hesitate to PM a member of staff and ask for the thread to be reopened for you.
 
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