Constant BSOD for 3 months

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clash

PCHF Member
PCHF Member
Oct 23, 2020
6
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My PC is constantly BSODing and I'm losing work every 20 or 30 minutes because of that. I've tried:
  • Reinstalling Windows with an updated ISO (licensed)
  • Using another SSD and HD
  • Switching RAM memory position
  • Updating drivers from the motherboard website
Common BSOD errors (ramdom order):
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED: FLTMGR.SYS
  • KERNEL_SECURITY_CHECK_FAILURE
  • DRIVER_IRQL_NOT_LESS_OR_EQUAL
  • KERNEL_AUTO_BOOST_LOCK_AQUISITION_WITH_RAISED_IRQL

Pattern: it's not really clear, but it's almost sure I'll get BSODs when editing images on Photoshop or videos on Premiere (both licensed, 2021 version).

CPU: Ryzen 5 3600
GPU: RTX 2060
MB: Asus B540-Plus Gaming

Please, if someone knows how to fix this, I'll be extremely grateful since it's really frustating to redo the work several times! Thank you!!!
 

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  • 102320-13046-01.dmp
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clash

PCHF Member
PCHF Member
Oct 23, 2020
6
0
Hello everyone, another BSOD with these details. Does it mean for sure my RAM is bad?
Code:
MODULE_NAME: hardware
IMAGE_NAME:  hardware_ram
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x1a_61941_PAGE_TABLE_RESERVED_BITS_SET_IMAGE_hardware_ram
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH:  {c6e5c6cf-692e-7852-5dc5-b74944540fc0}
 

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phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
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If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 

clash

PCHF Member
PCHF Member
Oct 23, 2020
6
0
Thank you for the reply. Here you go: http://speccy.piriform.com/results/I0OCySm7AjyZH7Oqq3TQN8d

Please note that when I updated my network driver (Realtek LAN driver V10.42.526.2020, from the motherboard website), the problem happened less times until it came back. Now I'm using my phone connected via USB tethering. In the last 4 hours, only got one BSOD (attached the minidump) compared to what was happening before that which was about one every 20 minutes or so. I think this problem has something to do with my ethernet driver or the physical port, but I'm not sure. Hopefully this information is useful, please let me know if you need to know anything else.

My PSU: CX Series™ CX550 – PSU ATX 550 watts
 

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phillpower2

PCHF Administrator
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Sep 9, 2016
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Thanks for the update (y)

The cause of the latest crash was a problem between Adobe and the NPFS driver.

We can see couple of things in Speccy;

Windows is shown to be a recent install an that it has not been updated since the install, the NPFS driver is available via a Windows update according to the info here

Operating System
Windows 10 Pro 64-bit
Computer type: Desktop
Installation Date: 10/23/2020 6:48:24 PM

After installing Windows did you then install the latest version 2.05.04.352 chipset drivers from here

Memory
Type: Unknown
Size: 16384 MBytes
Channels #: Dual
DRAM Frequency: 1197.6 MHz

Physical Memory
Memory Usage: 46 %

Ryzen CPUs are renowned for not liking slow RAM and your CPU works best with 3200MHz, specs here your RAM is not capable of running at that speed and at this time it is shown to be working at near 2400MHz, this is bottlenecking your CPU and causing high memory usage in the process.

Not sure which your MB has DOCP or XMP, check in the BIOS to make sure that whichever option it is that it is enabled, this should enable the RAM to run at 2666MHz, not perfect but better that 2400MHz.

Sorry but not a good choice of PSU when there is a high end video card present, Corsair recommend that the CX range only be used for entry level desktops Which power supply do you need?
 

clash

PCHF Member
PCHF Member
Oct 23, 2020
6
0
Thanks! I've installed the chipset drivers, changed the memory frequency to 2666mhz in the BIOS (I think so) but there's no Windows Update available to update the NPFS driver.
Speccy now: http://speccy.piriform.com/results/0uwTbYjVkZW8ZbePPPaKWuc

Got another BSOD just now.

About my PSU and memory, I'll try to upgrade them. But please note that this PC is about 14 months old and it was running fine until 3 months ago... I'm not sure what happened but I think it might be a hardware issue, I hope it's not something expensive like the GPU.
 

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phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
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Kernel Auto Boost lock acquisition with raised IRQL is flagged in the crash dmp, possible causes include network device drivers, overclocking and a bad CPU.

Bit of work for you to do I`m afraid;

Restore the MBs default factory settings in the BIOS, they are sometimes listed as one of the following " factory defaults" "most stable" or on newer boards "optimized" please note that if you have both the "most stable" and the "optimized" options in the BIOS you should choose the most stable" option as in this instance the "optimized" settings are a form of overclocking that can cause instability.

You will need to reset the RAM speed to 2666MHz again, btw, did you notice how much the memory usage has dropped since you increased the speed.

Power Profile
Active power scheme: AMD Ryzen Balanced

Change this to Balanced in the Windows Power Plan, Ryzen power plans are known to cause issues, example of source here

If you still have issues after doing the above, we will need to check Windows itself, try a clean boot and reverting back to using the LAN port on the MB.

The GPU is in no way implicated, the CPU and the Samsung adapter are both more likely suspects, regarding the PSU, don`t take my word for it if you like but below is the actual info that Corsair use;

CX Series power supply units are an excellent choice for basic system builds and desktop PC computer upgrades, offering high reliability, low noise, and the flexibility of modular cabling.
 

clash

PCHF Member
PCHF Member
Oct 23, 2020
6
0
Thank you so much for your time, I've changed some settings related to Ai Tweaker (it has something to do with OC and auto-chages), I've tried to disable some settings that come enabled by default. Hopefully my CPU isn't bad. Also changed the power plan.

I'll change my PSU when I get the change, thanks. The BSODs have decreased but still occurring. I'll let you know if I can fix it somehow. Does this topic get locked automatically, and if so, can I unlock it in the future? My situation is really random and I can't find a pattern other than BSODs when using Premiere, so I'm not sure when/if it will become a huge problem again.

Thanks again!
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
8,056
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When being helped on any tech forum it is most important that you stick to what is being advised by those assisting you, we cannot help you if you go off and do stuff yourself as it may undo any fixes that we may have helped you achieve + if something goes badly wrong we cannot be held accountable.

Be happy to continue to assist you but only if you stick to what is suggested here, we can leave the thread marked as pending for a week after which it will be closed if we do not hear back from you before, alternatively you can close it and PM a member of staff should you wish to have it reopened in the future.

You are welcome btw and whatever you decide good luck.
 
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