Pending OP Response - Connecting wirelessly to a local device via IP address "connection failed" | PC Help Forum
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Pending OP Response Connecting wirelessly to a local device via IP address "connection failed"

Discussion in 'Network Help' started by dodohelp, Oct 4, 2017.

  1. dodohelp

    dodohelp PCHF Member PCHF Member

    Joined:
    Oct 1, 2017
    Messages:
    10
    Hi I've got a DVR that I have (up until now) been able to access my recordings on using my PC (windows 7). The PC and the DVR are in the same room, along with the router. All I needed to do was enter the IP address of the DVR in to firefox/chrome etc and I had access to all my recordings. I could do this either via wi-fi or ethernet cable.

    Now however for no reason, whenever I enter the IP address I get the error "connection failed". Why is this happening? So far I've tried the following with no success;
    - Cleared the IP address from cookies and cache
    - Created a new user on my Windows 7 PC and tried to access the IP address.
    - Reset the DVR so it forgets the wi-fi settings and re-connected it to the wifi/ ethernet.
    - Reset the DVR and router so that the end digit on the IP address changes.
    - Used different browsers.
    - Entered the IP address followed by a / symbol (as I've found sometimes it wont connect without using ending with a /)
    - Checked network and shared devices in control panel to see if the DVR is visible. It is there but I dont know which of the options (if any) I should troubleshoot. When I right click I get a MAC address, unique identifier and IP address. Theres nothing in there that can be changed.

    The DVR still works without any issues as a DVR, so theres no signs that it has gone faulty.

    I'm running out of solutions and I dont understand why suddenly the network/ DVR will not connect. Any ideas?
     
    Last edited: Oct 5, 2017
  2. vger

    vger PCHF Manager PCHF Manager PCHF Donator

    Joined:
    Jul 21, 2016
    Messages:
    2,665
  3. jmarket

    jmarket PCHF Owner PCHF Owner Support Team Security Team

    Joined:
    Jan 10, 2015
    Messages:
    1,297
    Hi there @dodohelp and welcome to PCHF :)

    Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

    Flush DNS
    Report IE Proxy Settings
    Reset IE Proxy Settings
    Report FF Proxy Settings
    Reset FF Proxy Settings
    List content of Hosts
    List IP Configuration
    List Winsock Entries
    List last 10 Event Viewer Errors
    List Installed Programs
    List Devices (Only Problems)
    List Users, Partitions and Memory size


    Please post the log in your next reply :)
     
    dodohelp and Malnutrition like this.
  4. dodohelp

    dodohelp PCHF Member PCHF Member

    Joined:
    Oct 1, 2017
    Messages:
    10
    MiniToolBox by Farbar Version: 17-06-2016
    Ran by (administrator) on 07-10-2017 at 13:38:10
    Running from "D:\SK Disk D library\D Disc Downloads"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Model: X58A-UD5 Manufacturer: Gigabyte Technology Co., Ltd.
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings": IE Proxy Settings were reset.

    ========================= FF Proxy Settings: ==============================


    "Reset FF Proxy Settings": Firefox Proxy settings were reset.

    ========================= Hosts content: =================================
    0.0.0.1 mssplus.mcafee.com
    ========================= IP Configuration: ================================

    Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
    Realtek PCIe GBE Family Controller = Local Area Connection 2 (Media disconnected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global icmpredirects=enabled


    popd
    # End of IPv4 configuration



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : X11-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : dlink.com
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
    Physical Address. . . . . . . . . : 6C-F0-49-56-BC-D6
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 6C-F0-49-56-BD-15
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d490:50f3:3a4c:a913%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 07 October 2017 13:08:50
    Lease Expires . . . . . . . . . . : 08 October 2017 13:08:50
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 242020425
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-1C-7D-1D-6C-F0-49-56-BD-15
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.dlink.com:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{258AB316-40F0-41BC-A9B0-EBFFA51E6A86}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Server: routerlogin.net
    Address: 192.168.0.1

    Name: google.com
    Addresses: 2a00:1450:4009:803::200e
    216.58.208.142


    Pinging google.com [216.58.208.142] with 32 bytes of data:
    Reply from 216.58.208.142: bytes=32 time=16ms TTL=54
    Reply from 216.58.208.142: bytes=32 time=17ms TTL=54

    Ping statistics for 216.58.208.142:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 17ms, Average = 16ms
    Server: routerlogin.net
    Address: 192.168.0.1

    Name: yahoo.com
    Addresses: 2001:4998:44:204::a7
    2001:4998:c:a06::2:4008
    2001:4998:58:c02::a9
    98.139.180.149
    206.190.36.45
    98.138.253.109


    Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
    Reply from 98.138.253.109: bytes=32 time=121ms TTL=47
    Reply from 98.138.253.109: bytes=32 time=122ms TTL=47

    Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 121ms, Maximum = 122ms, Average = 121ms

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
    12...6c f0 49 56 bc d6 ......Realtek PCIe GBE Family Controller #2
    11...6c f0 49 56 bd 15 ......Realtek PCIe GBE Family Controller
    1...........................Software Loopback Interface 1
    14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
    13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
    15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.2 10
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    192.168.0.0 255.255.255.0 On-link 192.168.0.2 266
    192.168.0.2 255.255.255.255 On-link 192.168.0.2 266
    192.168.0.255 255.255.255.255 On-link 192.168.0.2 266
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 192.168.0.2 266
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 192.168.0.2 266
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    1 306 ::1/128 On-link
    11 266 fe80::/64 On-link
    11 266 fe80::d490:50f3:3a4c:a913/128
    On-link
    1 306 ff00::/8 On-link
    11 266 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
    Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
    Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
    Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
    Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
    Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
    Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
    x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
    x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
    x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
    x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
    x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
    x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (10/07/2017 01:09:58 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (10/07/2017 03:32:06 AM) (Source: Application Error) (User: )
    Description: Faulting application name: HandBrakeCLI.exe, version: 0.0.0.0, time stamp: 0x56a29e87
    Faulting module name: HandBrakeCLI.exe, version: 0.0.0.0, time stamp: 0x56a29e87
    Exception code: 0xc0000005
    Fault offset: 0x000000000004c3c4
    Faulting process id: 0x14b8
    Faulting application start time: 0xHandBrakeCLI.exe0
    Faulting application path: HandBrakeCLI.exe1
    Faulting module path: HandBrakeCLI.exe2
    Report Id: HandBrakeCLI.exe3

    Error: (10/07/2017 03:07:26 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (10/05/2017 04:30:43 AM) (Source: VSS) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-3617942194-4170440710-2023471232-1000.bak). hr = 0x80070539, The security ID structure is invalid.
    .


    Operation:
    OnIdentify event
    Gathering Writer Data

    Context:
    Execution Context: Shadow Copy Optimization Writer
    Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
    Writer Name: Shadow Copy Optimization Writer
    Writer Instance ID: {65876cc0-a8f5-4989-9c7a-d6736a35ba3d}

    Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 7254

    Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 7254

    Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 6256

    Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 6256

    Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second


    System errors:
    =============
    Error: (10/07/2017 04:08:12 AM) (Source: volsnap) (User: )
    Description: The shadow copies of volume C: were aborted because the shadow copy storage failed to grow.

    Error: (10/07/2017 03:53:45 AM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.

    Error: (10/07/2017 03:53:15 AM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVG Antivirus service.

    Error: (10/05/2017 12:19:57 AM) (Source: volsnap) (User: )
    Description: The shadow copies of volume C: were aborted because the shadow copy storage failed to grow.

    Error: (10/04/2017 10:41:34 PM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVG Antivirus service.

    Error: (10/04/2017 10:33:14 PM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.

    Error: (10/04/2017 10:32:44 PM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVG Antivirus service.

    Error: (10/04/2017 09:03:49 PM) (Source: Microsoft-Windows-HAL) (User: )
    Description: The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.

    Error: (10/04/2017 12:32:49 AM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

    Error: (10/04/2017 12:05:05 AM) (Source: Microsoft-Windows-HAL) (User: )
    Description: The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.


    Microsoft Office Sessions:
    =========================
    Error: (10/07/2017 01:09:58 PM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (10/07/2017 03:32:06 AM) (Source: Application Error)(User: )
    Description: HandBrakeCLI.exe0.0.0.056a29e87HandBrakeCLI.exe0.0.0.056a29e87c0000005000000000004c3c414b801d33f146a064e33D:\RUNNING PROGS\Handbrake\HandBrakeCLI.exeD:\RUNNING PROGS\Handbrake\HandBrakeCLI.exeb5780b2a-ab07-11e7-adca-6cf04956bd15

    Error: (10/07/2017 03:07:26 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (10/05/2017 04:30:43 AM) (Source: VSS)(User: )
    Description: ConvertStringSidToSid(S-1-5-21-3617942194-4170440710-2023471232-1000.bak)0x80070539, The security ID structure is invalid.


    Operation:
    OnIdentify event
    Gathering Writer Data

    Context:
    Execution Context: Shadow Copy Optimization Writer
    Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
    Writer Name: Shadow Copy Optimization Writer
    Writer Instance ID: {65876cc0-a8f5-4989-9c7a-d6736a35ba3d}

    Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 7254

    Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 7254

    Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 6256

    Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 6256

    Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service)(User: )
    Description: Task Scheduling Error: Continuously busy for more than a second


    =========================== Installed Programs ============================

    Ace Stream Media 3.1.2 (HKCU\...\AceStream) (Version: 3.1.2 - Ace Stream Media)
    Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20044 - Adobe Systems Incorporated)
    Adobe Flash Player 27 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 27.0.0.130 - Adobe Systems Incorporated)
    Adobe Flash Player 27 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 27.0.0.130 - Adobe Systems Incorporated)
    Apple Application Support (32-bit) (HKLM-x32\...\{7FA9ECCF-A2DE-4DA1-BFF3-81260DBDA68F}) (Version: 4.1.2 - Apple Inc.)
    Apple Application Support (64-bit) (HKLM\...\{691F30EB-9009-475A-B8A9-E1BF39598FD5}) (Version: 4.1.2 - Apple Inc.)
    Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
    Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
    Ashampoo Burning Studio 2016 (HKLM-x32\...\{91B33C97-B4A4-B41A-6B97-C62C82CEB6A9}_is1) (Version: 16.0.2 - Ashampoo GmbH & Co. KG)
    AVG (HKLM\...\{BA40B3B4-7707-437E-84FF-8C18BE5AD9B6}) (Version: 1.211.2 - AVG Technologies) Hidden
    AVG AntiVirus FREE (HKLM-x32\...\AVG Antivirus) (Version: 17.6.3029 - AVG Technologies)
    AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.3.8.510 - AVG Technologies)
    Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
    CCleaner (HKLM\...\CCleaner) (Version: 5.16 - Piriform)
    Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
    ConvertHelper 3.2 (HKLM\...\{27CC6AB1-E72B-4179-AF1A-EAE507EBAF52}}_is1) (Version: - DownloadHelper)
    D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
    EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - Seiko Epson Corporation)
    EPSON SX235 Series Printer Uninstall (HKLM\...\EPSON SX235 Series) (Version: - SEIKO EPSON Corporation)
    EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION)
    FMW 1 (HKLM\...\{2B66FCDA-0BD6-47CC-8EC5-C2EA02E03EB2}) (Version: 1.224.4 - AVG Technologies) Hidden
    Free TS Converter 1.0.28 (HKLM-x32\...\{D19D3F81-C2A7-4225-A97E-DB61D80535BA}_is1) (Version: 1.0.28 - free-videoconverter)
    Google Chrome (HKLM-x32\...\Google Chrome) (Version: 61.0.3163.100 - Google Inc.)
    Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
    HandBrake 0.10.3 (HKLM-x32\...\HandBrake) (Version: 0.10.3 - )
    HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.12.256 - SurfRight B.V.)
    Icecream Screen Recorder version 4.24 (HKLM-x32\...\{7ADEC622-3230-4C9A-9DCE-9BD462B74095}_is1) (Version: 4.24 - Icecream Apps)
    ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
    iTunes (HKLM\...\{FBEB98F8-64E4-4FA3-A15E-4A9F42FF962E}) (Version: 12.3.2.35 - Apple Inc.)
    Kidizoom Pro & Plus (HKLM-x32\...\{C89AF1D9-A501-4AA5-9E44-9753D0F92347}) (Version: 1.04.0000 - VTech)
    K-Lite Codec Pack 4.3.4 (Full) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 4.3.4 - )
    Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
    McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.599.11 - McAfee, Inc.)
    Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
    Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
    Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Movavi Video Editor 11 (HKLM-x32\...\Movavi Video Editor 11) (Version: 11.4.1 - Movavi)
    Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
    Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
    Movie Maker (HKLM-x32\...\{EB3DF0F0-0525-4C5A-A2F8-DEC868A3075D}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
    Mozilla Firefox 56.0 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 56.0 (x86 en-GB)) (Version: 56.0 - Mozilla)
    Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 56.0.0.6478 - Mozilla)
    NVIDIA 3D Vision Controller Driver 306.23 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 306.23 - NVIDIA Corporation)
    NVIDIA HD Audio Driver 1.3.18.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.18.0 - NVIDIA Corporation)
    NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
    NVIDIA Update 1.10.8 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.10.8 - NVIDIA Corporation)
    OpenOffice.org 3.4.1 (HKLM-x32\...\{9F1F2AEA-C72A-4DD6-991E-C5506A5625E4}) (Version: 3.41.9593 - Apache Software Foundation)
    PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC)
    Popcorn-Time (HKCU\...\Popcorn-Time) (Version: 0.3.9 - Popcorn Time)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7634 - Realtek Semiconductor Corp.)
    Recuva (HKLM\...\Recuva) (Version: 1.53 - Piriform)
    SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
    Smart Witness Analysis Software (version 2.0.25.0) for the SVC1 (HKLM-x32\...\Smart Witness Analysis Software SVC100_is1) (Version: - Smart Witness.)
    Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
    The Walking Dead (HKLM\...\Steam App 207610) (Version: - Telltale Games)
    The Walking Dead: Season Two (HKLM\...\Steam App 261030) (Version: - Telltale Games)
    Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
    Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
    VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
    Vuze (HKLM\...\8461-7759-5462-8226) (Version: 5.7.1.0 - Azureus Software, Inc.)
    WebM Project Directshow Filters (HKCU\...\webmdshow) (Version: 1.0.4.1 - WebM Project)
    Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
    WinRAR 5.50 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.50.0 - win.rar GmbH)
    WinX DVD Ripper Platinum 7.5.13 (HKLM-x32\...\WinX DVD Ripper Platinum_is1) (Version: - Digiarty Software, Inc.)
    Xiph.Org Open Codecs 0.85.17777 (HKLM-x32\...\Open Codecs) (Version: 0.85.17777 - Xiph.Org)

    ========================= Devices: ================================


    ========================= Memory info: ===================================

    Percentage of memory in use: 47%
    Total physical RAM: 8190.49 MB
    Available physical RAM: 4311.96 MB
    Total Virtual: 16379.17 MB
    Available Virtual: 11435.85 MB

    ========================= Partitions: =====================================

    2 Drive c: () (Fixed) (Total:491.96 GB) (Free:4.09 GB) NTFS
    3 Drive d: () (Fixed) (Total:439.45 GB) (Free:1.41 GB) NTFS
    5 Drive f: (WDMYPASSPOR) (Fixed) (Total:1862.08 GB) (Free:757.31 GB) FAT32

    ========================= Users: ========================================

    User accounts for \\X11-PC



    **** End of log ****
     
  5. dodohelp

    dodohelp PCHF Member PCHF Member

    Joined:
    Oct 1, 2017
    Messages:
    10
    that seemed pointless then
     
  6. plodr

    plodr PCHF Advisor PCHF Advisor PCHF Member

    Joined:
    Aug 12, 2016
    Messages:
    563
    I can't help with the logs - not a clue what to fix but I did notice this at the end
    Your C and D drives are overcrowded.
    You need to remove items so you have at least 15%, better still 20% free space. You don't even have 1% free on both drives.
    Drive C needs 74GB free space and drive D needs 66GB free space for starters.
     
    dodohelp likes this.
  7. dodohelp

    dodohelp PCHF Member PCHF Member

    Joined:
    Oct 1, 2017
    Messages:
    10
    thanks. Didnt think that would have affected being able to access the IP address. I've been transferring a lot of files off a portable HDD that seems to be dieing so I've been running out of local HD space. I'll try this solution now. Seemed to be working fine last week when I had about 15GB free
     
  8. dodohelp

    dodohelp PCHF Member PCHF Member

    Joined:
    Oct 1, 2017
    Messages:
    10
    cleared space but no luck. getting really angry with this thing!!!!
     
  9. jmarket

    jmarket PCHF Owner PCHF Owner Support Team Security Team

    Joined:
    Jan 10, 2015
    Messages:
    1,297
    Hey @dodohelp :)

    Your TCP/IP stack is corrupted. Please do the following to repair it :)

    1. Click Start > All Programs > Accessories, right-click on Command Prompt and choose Run as administrator. For Windows 8 users, press [Windows Key] + [X] and select Command Prompt (Admin).

    2. When in the command prompt, enter:

    Code:
    netsh winsock reset catalog
    and press ENTER.

    [​IMG]

    3. Once you've entered that, next enter:

    Code:
    netsh int ip reset reset.log
    and press ENTER.

    [​IMG]

    4. Reboot your computer. This is necessary for the TCP/IP Stack to be successfully reset.

    It's also highly possible one of your security programs is blocking ports and inbound connections to the PC hence the "Connection failed" message. Have you tried disabling MBAM, HM Pro, AVG, and PeerBlock and seeing if it persists?
     
    dodohelp likes this.
  10. dodohelp

    dodohelp PCHF Member PCHF Member

    Joined:
    Oct 1, 2017
    Messages:
    10
    thanks jmarket. I'll try these this evening and post the results. I hadn't disabled the listed MBAM, HM Pro, AVG, and PeerBlock .
     
    jmarket likes this.
  11. dodohelp

    dodohelp PCHF Member PCHF Member

    Joined:
    Oct 1, 2017
    Messages:
    10
    Hi is there a way to disable the programs you've listed above? I've started some up but cant find disable. Would it be quicker to kill them like one would use CTRL ALT DEL to kill an unresponsive program. If so, how can I do this? I think the solution of disabling these will be a longshot however as I've had them on this computer for approx 18 months and theres never been any issues with connecting to the external DVR via wifi or ethernet

    Also, the TCP/IP Stack reset has not made a difference :(
     
    Last edited: Oct 11, 2017
  12. Twitch6000

    Twitch6000 PCHF Member PCHF Member

    Joined:
    Nov 28, 2016
    Messages:
    50
    The easiest way to close any anti-virus is to go into your System Tray/Notification Area on the bottom right. You can then see which AntiVirus programs are currently open. From there you right click the program > and then depending on which program it is that you use, you would click close/ turn off protection/ exit etc etc.

    While these programs may have not caused a problem in the past, that can easily change with updates. As history has shown, one bad/botched update can equal all sorts of problems. Look at happened with Webroot recently. Just about every AntiVirus at one point in time has had bad patches and have caused major system issues. So the easiest way to test is to disable any active protection program :).
     
  13. Malnutrition

    Malnutrition Malnurished Mod Moderator PCHF Malware Teacher Security Team

    Joined:
    Jul 22, 2016
    Messages:
    2,565
    Have you tried to access the DVR with another computer or perhaps your smartphone?
     
  14. dodohelp

    dodohelp PCHF Member PCHF Member

    Joined:
    Oct 1, 2017
    Messages:
    10
    Disabled them but didnt affect it at all
     
  15. dodohelp

    dodohelp PCHF Member PCHF Member

    Joined:
    Oct 1, 2017
    Messages:
    10
    Good idea. I've tried it with my phone and get the same error "connection failed"
     
  16. Malnutrition

    Malnutrition Malnurished Mod Moderator PCHF Malware Teacher Security Team

    Joined:
    Jul 22, 2016
    Messages:
    2,565

    It would seem there is an issue with the DVR, only way to confirm that is to take it to a friends house and try and see if there is an issue with your network. If it were me that would be the next logical step to try.
     
  17. vger

    vger PCHF Manager PCHF Manager PCHF Donator

    Joined:
    Jul 21, 2016
    Messages:
    2,665
    Any updates for us?