• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Status
Not open for further replies.
Hello!
I have a computer I ordered pre-built back in 2018ish. My specs are below this post. I noticed about 4 months ago that my computer started randomly blue screening while playing any game regardless of graphical requirements. After it crashed once, I rebooted and it started to crash while just watching Youtube in the background. After about 2 weeks, it went back to normal for about a month. Then it started again only this time it only crashed individual games with a few BSOD here and there. I took it to GeekSquad and they recommended I changed the power supply. It was a pre-built PC with an off-brand PSU, so I changed that out myself for a Corsair RM 750x. Ran it with the new PSU for about a week with absolutely no problems. Out of nowhere, it started to crash games and my computer again. It also gave out a BSOD once while I was on zoom for work 2 weeks ago, which was a first. At this point, I have no idea if it is the graphics card, the SSD, the HDD, or literally anything in the case or software. I'm not sure if this information is relevant, but the computer is on the floor (heard not to do that online, but there is no space on my desk). On the last 3 blue screens, I got the following error codes...

SYSTEM_SERVICE_EXCEPTION
What failed: win32kbase.sys

UNEXPECTED_KERNEL_MODE_TRAP
What failed: win32kbase.sys

KMODE_EXCEPTION_NOT_HANDLED
(I did not get the chance to read what failed on this one.)

Any help would be appreciated, and I can give any additional information needed!

Specs:
CPU: Intel Core i7-7700k
GPU: Nvidia GTX 1070
SSD: Kingston 240 GB A400 SATA 3 2.5" Internal SSD
HDD: Seagate Barracuda 2TB (2016)
RAM: GEIL CL16-16-16 D4-2400 2x16GB (32GB total)
MBD: Asus PRIME Z270-P
PSU: Corsair RM 750x
OS: Windows 10

Typical Games I Play:
Team Fight Tactics
Escape From Tarkov
Rainbow Six: Siege
Elden Ring
Smite
V Rising
There are others, but all crash after about 15-30 mins of gameplay routinely.
 
Welcome to PCHF lets get some information from your machine. :)

Speccy Scan.
  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.

Upload last 4 minidump files here. Instructions on how to upload minidump.

If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.

  1. Download MinitoolBox.
  2. Unzip to your desktop.
  3. Right click run as admin.
  4. Check mark the select all box.
  5. Hit Go.
  6. Attach log created.
 
Status
Not open for further replies.