Solved Computer locked after upgrade

Bastet · Nov 4, 2016

On Win 8 did you have/sign in with a local account or MS? If local account then it may be asking for a MS account details.
To rule out a keyboard problem you could try the onscreen keyboard on login.

pscordaw · Nov 5, 2016

Bastet said:
On Win 8 did you have/sign in with a local account or MS? If local account then it may be asking for a MS account details.
To rule out a keyboard problem you could try the onscreen keyboard on login.

It is a local account. I tried caps lock on, and it still doesn't work. thanks

Evan Omo · Nov 5, 2016

Hi pscordaw, Welcome to PCHF!

Follow the instructions in this link to reset your password, How to Reset Your Forgotten Password in Windows 10.

Bastet · Nov 5, 2016

pscordaw said:
It is a local account. I tried caps lock on, and it still doesn't work. thanks

It's possible MS have changed your log in to your account details if you have a Microsoft account or the keyboard is faulty, try the onscreen keyboard, on the log in page there should be an accessibility icon to turn it on.

pscordaw · Nov 7, 2016

Evan Omo said:
Follow the instructions in this link to reset your password, How to Reset Your Forgotten Password in Windows 10

thanks for the suggestion. still not work. maybe i changed the password during upgrade.

jmarket · Nov 15, 2016

Any luck on getting logged in?

pscordaw · Nov 15, 2016

jmarket said:
Any luck on getting logged in?

Yes, got it fixed yesterday after trying a few programs (NT Passwd, UUkeys and Ophcrack).

Thanks

pscordaw

Bastet

Female. Funny. Gemini.

pscordaw

Evan Omo

Computer Support Technician

Bastet

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pscordaw

jmarket

PCHF's Almighty Ruler

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Solved Computer locked after upgrade