computer keeps blue screening, possible hardware issues. please help

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pr0d14

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Jul 2, 2019
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my computer has been blue screening and shutting off randomly ever since i got it on letgo. the original computer had the same issue, so i replaced the graphics card with a gigabyte gtx 1050 ti. same issues still occuring, the motherboard is ancient aswell so i dont know if thats a problem. please help
 

pr0d14

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Jul 2, 2019
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Hello Please give us your complete pc spec's. Hopefully some of our members will chime in soon.

@jmarket @phillpower2
full pc specs:
Operating System: Windows 10 Education 64-bit
Motherboard: M68MT-S2
Processor: AMD FX(tm)-8120 Eight-Core Processor
CPU cooler: AMD avc Z7UH40Q001
Graphics card: Gigabyte Geforce GTX 1050 Ti OC 4GB GDDR5 128 Bit PCI-E Graphic Card (GV-N105TOC-4GD
power supply: tx750
im not the best with computers, and ive never really built my own. i only replaced the gpu.
 

phillpower2

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Sep 9, 2016
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Operating System: Windows 10 Education 64-bit
Can I ask how you come to have this version of Windows on a your computer, as described it is for Education facilities and not for personal use.
 

pr0d14

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Jul 2, 2019
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Can I ask how you come to have this version of Windows on a your computer, as described it is for Education facilities and not for personal use.
i bought the whole computer from some dude on letgo, all he told me was that it was already set up and ready to use
 

pr0d14

PCHF Member
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Jul 2, 2019
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Can I ask how you come to have this version of Windows on a your computer, as described it is for Education facilities and not for personal use.
i also took it to a repair shop where they did a fresh install of windows because i was stuck on an automatic repair loop. maybe they installed that version of windows?
 

phillpower2

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Sep 9, 2016
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You need to speak to the repair shop and ask as to why you have an unlicensed version of Windows on your computer, they may have only reinstalled what was previously on the drive meaning that the person that sold you the computer had installed it, either way you need to get it sorted as it may not only be the cause of the problems that you are having the PCHF Terms and rules mean that we can only help you uninstall the illegal version of Windows, clean install a legit version of Windows and MB drivers then go from there if you still have problems.

PCHF Terms and rules here

3. Support for, discussion of, or promotion of sites offering cracks, warez, torrents, pornography or any other illegal material or any software created to download any of the above. This includes nulled, copied or any other illegal software or operating systems.

Windows Education Eligibility explained below and here

Students in participating schools. Other restrictions may apply. Available in select countries, some restrictions and other exceptions may apply. In order to qualify, students need to be attending campuses that have purchased an organization-wide Volume Licensing Program. In some cases this product is not free. Price may vary by school and is subject to change without notice.
 

pr0d14

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Jul 2, 2019
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i think i’m just going to clean install a legit version of windows, it’ll save me the headache of my computer problems. if the problems reoccur then i’ll update.
 

phillpower2

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Sep 9, 2016
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Why not check with the store first, if the person that sold you the computer did so with a non legit version of Windows installed they should at least give you some of your money back to put towards the cost of you having to purchase a legit version of Windows, tell them that you will report them if you have to.
 

pr0d14

PCHF Member
PCHF Member
Jul 2, 2019
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Why not check with the store first, if the person that sold you the computer did so with a non legit version of Windows installed they should at least give you some of your money back to put towards the cost of you having to purchase a legit version of Windows, tell them that you will report them if you have to.
im gonna check with the dude who sold it, and possibly try to get atleast half of what a legit version of windows would cost.
 

pr0d14

PCHF Member
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Jul 2, 2019
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i checked with the dude, it was originally windows 7 but he upgraded to 10. the product key is on the computer sticker, so i’m thinking it was the repair place...
 

phillpower2

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Support Team
Sep 9, 2016
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May I suggest that if you intend approaching the repair store about this that you first of all ask why they installed the Education version of Windows on your computer, as I said in my reply #8 they may have only reinstalled what was previously on the drive and the person that sold you the computer had installed it, if you outright wrongly accuse the repair store of installing an illegal OS they may well be less than helpful and ask you to leave the store and not come back.

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