Solved Computer I built keeps freezing on me

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phillpower2

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Sep 9, 2016
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You can`t atm as you need to be able to boot into Windows but fwiw what you describe suggests that there are no restore points or that they are not enabled, one of the Windows 10 cumulative updates may have done this.

-Reset PC which let's me choose to keep or remove personal files and then reinstall Windows 10
Try this option next if you will.
 

Battlepants

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Sep 15, 2019
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Ok so just an update. I've fixed the crashing pc. It was a faulty gpu. I originally bought a gigabyte windforce gtx 1650 for the new pc build, crashed in the first game I played. I automatically suspected the gpu, so I brought it back to the retailer and they replaced it with another gigabyte windforce gtx 1650. Same crashing issue. How unlikely would it be to have two faulty GPU's causing the exact same issue. After countless hours troubleshooting and diagnosing, not just by me but everyone here too, I replaced literally everything. So i decided to try a different gpu from msi. Problem solved. I'll never buy another gigabyte product again.
 

phillpower2

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Support Team
Sep 9, 2016
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That`s odd as you were having the same issue without the add on GPU in the system, both of your Speccy reports list the add on GPU as an EVGA GTX 1070 -this is the first that we have heard of any Gigabyte GTX 1650 being involved anywhere :unsure:

Anyhows, glad you got it sorted and thanks for letting us know that you no longer required assistance (y)
 
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