Computer Freezes And Audio Goes Crazy

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jmarcontavares

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Sep 17, 2021
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@phillpower2 may have more to add to this.

You have some software that is hindering they system crashing and locking up. Suggest that you uninstall the following.

Bonjour

McAfee
McAfee product removal tool (MCPR) info

Make sure that you have the key so you can reinstall should you wish to.

Windows 8, 8.1 and 10 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1 and 10.

Driver Easy

You should always got tot he system manufacture or hardware manufacture to get the proper drives.

CCleaner
If used incorrectly can remove files and or registry entries that are needed by the system to run correctly.

Same things can be accomplished by using window internal cleaning and through the browsers. Takes more time yields same results.
I uninstalled everything from there except for McAffe. If I continue to have the problem, ill consider uninstalling it.

I'll update you on what happens tommorrow when I turn my computer back on.
 

Rustys

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Couple of other things that you can try.
Have you tried a creating a different user in Windows and log in there to see if the same thing happens?

You can also try running the system in Clean Boot

Use the System File Checker tool to repair missing or corrupted system files
 

jmarcontavares

PCHF Member
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Sep 17, 2021
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I'll update you on what happens tommorrow when I turn my computer back on.
Uninstalling all those programs did not seem to resolve the issue as I turned my computer back on today.

I will try and find some time to go through and do some of the things reccomended to me that I have not done before.

Use the System File Checker tool to repair missing or corrupted system files
I also did this and it came back with no problems.
 

jmarcontavares

PCHF Member
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Sep 17, 2021
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Not a problem let us know how things go.
Update: Running in clean boot did not help at all.

I'll try doing a different user tomorrow.

Also, is there a way to reset all my drivers automatically, because it could be because of a corrupted driver?

Also, something I would like to restate/add is that when im watching a youtube video and the computer freezes, it audio can drag on for a few seconds.
 

Rustys

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Have you gone into the Device Manager and remove the audio references form there and rebooted allowing the system to readd them and see if that makes a change.

Also have you tried resetting all of the audio setting back to factory.

Other than that the only other thing I can suggest is fresh install and run the system with just what you need before installing third party software.

@Bruce
 
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