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CD drive on computer not working

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Could some one help me please? I am trying to burn some photo's onto a disk and the drawer opens out sidewards. I find it a bit awkward because of my disability to put the disks in, it was much easier when the drawer slide outwards instead of sidewards (if you get what I mean) so after much fiddling, I get the disk on.

A green light flashes then a notice comes up saying 'the directory name is invalid'. Can anyone explain in plain Enhlish what this means please?

Have been trying to use Ashampoo and Burnaware programmes. I'm getting a bit fed up because I have all these images stuck on my hard drive and I need to get some of them off, so I can add some more. I'm can't add anymore until I get these image's off.

Somethngs on there because I can see a line. because of my Aspbergers I am getting more and more wound up. I've tried ringing up the people who built my PC, but their not answering the phone which is really frustrating, yet they said I could call up if I needed any help. Fat lot of good that was!

I just want to know why my PC isn't reading my D drive or why it isn't showing?

Bit woried because of all the fiddling on my CD drawer just to get the disk in, I've damaged it in some way.

Someone help please?
 
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If you are looking at the front of the computer the DVD drive look like it is sitting like similar to?

Picture 1
4526


Picture 2
4527
 
Until you get that corrected any disk you attempt to write will not write correctly since the CD is not sitting the the tray correctly where the laser beam can hit it correctly.

Other things that you could do are use USB thumb drive and put the pictures there until this get corrected.

Then you can transfer them to the DVD.
 
Until you get that corrected any disk you attempt to write will not write correctly since the CD is not sitting the the tray correctly where the laser beam can hit it correctly.
It seems to sit ok when burning, I can also see a line on the disk when I take it out to look. Were do I get a USB thumb drive?

So this problem is occuring because the drive is horizontal (as in photo 2)
 
So this problem is occuring because the drive is horizontal (as in photo 2)
Correct if that does not help then it could be the disk that you are using and or the drive its self.
It seems to sit ok when burning, I can also see a line on the disk when I take it out to look. Were do I get a USB thumb drive?
Computer store, electronic store, have even seen some in department stores (rare though). sorry can not give names of stores since I am in a different country.
 
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