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Solved Can’t run games I used to run normally

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Danknoob

Danknoob

PCHF Member
Jan 5, 2023
9
1
20
#1
My pc that I got about 2 months ago from my dad has been really slow recently and not running games as well as it used to when I first got it I used to be able to play Fortnite so easy but now the fps drops a lot and I can’t even move without it lagging
 
#2
These two logs will help others assist you.

Speccy Scan.
  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
Get System Info Log.


Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here, and Here.
Copy the URL after your report is loaded.
Then send us the link.
 
#4
Download and run Startup lite.
Reset your Hosts file.


  1. Click here to download RstHosts v2.0\
  2. Save the file to your desktop.
  3. Right Click and Run as Administrator.
  4. Click on Restaurer, then click OK at the prompt.
  5. This will restore the default host file.

Open a notepad and copy the content of the code box below, paste into open notepad and save it to your desktop as clean.bat then right click on clean.bat and run as admin.


Do not copy the word Code:

Code: 
@echo off
wmic /Namespace:\\root\default Path SystemRestore Call Enable "%SystemDrive%"
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:
powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off
bitsadmin /reset /allusers
nbtstat -R
nbtstat -RR
netsh winsock reset all
netsh winsock reset catalog
netsh winhttp reset proxy
netsh int tcp set heuristics disabled
netsh int tcp set global rss=enabled
netsh int tcp set global autotuninglevel=normal
netsh interface httpstunnel reset all
netsh interface portproxy reset all
netsh interface ip delete arpcache
netsh advfirewall reset
netsh advfirewall set allprofiles state On
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("1.1.1.1", "1.0.0.1")
%WINDIR%\SYSTEM32\lodctr.exe /R
%WINDIR%\SysWOW64\lodctr.exe /R
C:\Windows\SYSTEM32\lodctr.exe /R
C:\Windows\SysWOW64\lodctr.exe /R
DISM.exe /Online /Cleanup-Image /StartComponentCleanup
pause
DISM.exe /Online /Cleanup-image /Restorehealth
pause
del /s /q C:\Windows\SoftwareDistribution\download\*.*
del /s /q "%userprofile%\AppData\Local\Microsoft\Edge\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Google\Chrome\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Opera Software\Opera Stable\Cache\Cache_Data\*.*"
del /s /q "%userprofile%\AppData\Local\temp\*.*"
del /f /s /q %systemdrive%\*.tmp
del /f /s /q %systemdrive%\*.log
del /f /s /q %systemdrive%\*.chk
del /f /s /q %systemdrive%\recycled\*.*
del /f /s /q %windir%\*.bak
del /f /s /q %windir%\prefetch\*.*
ipconfig /flushdns
ipconfig /registerdns
sc stop RasAuto
sc stop RasMan
sc stop SessionEnv
sc stop TermService
sc stop UmRdpService
sc stop RemoteAccess
sc config RasAuto start= disabled
sc config RasMan start= disabled
sc config SessionEnv start= disabled
sc config TermService start= disabled
sc config UmRdpService start= disabled
sc config RemoteAccess start= disabled
sc stop sysmain
sc config sysmain start= disabled
sc stop iphlpsvc
sc config iphlpsvc start= disabled
sc stop DiagTrack
sc config DiagTrack start= disabled
sc stop dmwappushservice
sc config dmwappushservice start= disabled
sc stop WSearch
sc config WSearch start= disabled
sc stop lfsvc
sc config lfsvc start= disabled
del /s /q %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
REG ADD HKLM\SOFTWARE\Policies\Microsoft\Windows\DataCollection /v AllowTelemetry /d 0 /t REG_DWORD /f
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SQMClient\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
reg add hklm\system\currentcontrolset\services\tcpip6\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
echo "" > %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
sfc /scannow
pause
shutdown -r
Exit /B

Use O&O shutup ten with suggested and somewhat suggested settings enabled.

Disable windows update, and only enable it once a week to update on your terms not whenever microsoft feels you need an update.

Uninstall Useless to you windows apps with O&O App buster.
 
#6
Ok, run this last tool for me, I’ll check these logs when I get off work today.


Please download MiniToolBox and save it to your desktop.

Run the program by right clicking on it and selecting Run as administrator.
When the program opens select the following boxes:



Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size



Please post the log in your next reply
 
#8
MiniToolBox by Farbar Version: 13-05-2022
Code: 
Ran by cwalk (administrator) on 05-01-2023 at 07:53:20
Running from "C:\Users\cwalk\Downloads"
Microsoft Windows 11 Home  (X64)
Model: 90NC00JAUS Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
127.0.0.1       localhost
========================= IP Configuration: ================================

Intel(R) Wi-Fi 6 AX200 160MHz = Wi-Fi (Connected)
Realtek PCIe GbE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Ethernet (Kernel Debugger)" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : DESKTOP-8TMAPRP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.co.comcast.net

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
   Physical Address. . . . . . . . . : 98-EE-CB-CB-5C-D1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 18-26-49-1E-29-96
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : 1A-26-49-1E-29-95
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : hsd1.co.comcast.net
   Description . . . . . . . . . . . : Intel(R) Wi-Fi 6 AX200 160MHz
   Physical Address. . . . . . . . . : 18-26-49-1E-29-95
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:282:1782:d6f0::e82f(Preferred)
   Lease Obtained. . . . . . . . . . : Thursday, January 5, 2023 5:30:14 AM
   Lease Expires . . . . . . . . . . : Sunday, January 8, 2023 1:37:21 AM
   IPv6 Address. . . . . . . . . . . : 2601:282:1782:d6f0:7747:6133:2d44:9071(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:282:1782:d6f0:b92c:79a:d386:6105(Preferred)
   Link-local IPv6 Address . . . . . : fe80::c65d:8c56:bb4e:112%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.90(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, January 5, 2023 5:30:12 AM
   Lease Expires . . . . . . . . . . : Saturday, January 7, 2023 5:30:13 AM
   Default Gateway . . . . . . . . . : fe80::3e9a:77ff:fee2:661%14
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 135800393
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-22-34-D7-98-EE-CB-CB-5C-D1
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 18-26-49-1E-29-99
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    google.com
Addresses:  2607:f8b0:400f:804::200e
      142.250.69.238


Pinging google.com [2607:f8b0:400f:804::200e] with 32 bytes of data:
Reply from 2607:f8b0:400f:804::200e: time=16ms
Reply from 2607:f8b0:400f:804::200e: time=16ms

Ping statistics for 2607:f8b0:400f:804::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 16ms, Average = 16ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    yahoo.com
Addresses:  2001:4998:124:1507::f000
      2001:4998:24:120d::1:1
      2001:4998:44:3507::8000
      2001:4998:24:120d::1:0
      2001:4998:44:3507::8001
      2001:4998:124:1507::f001
      74.6.231.20
      74.6.231.21
      98.137.11.164
      98.137.11.163
      74.6.143.25
      74.6.143.26


Pinging yahoo.com [2001:4998:24:120d::1:1] with 32 bytes of data:
Reply from 2001:4998:24:120d::1:1: time=46ms
Reply from 2001:4998:24:120d::1:1: time=44ms

Ping statistics for 2001:4998:24:120d::1:1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 44ms, Maximum = 46ms, Average = 45ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  6...98 ee cb cb 5c d1 ......Realtek PCIe GbE Family Controller
  9...18 26 49 1e 29 96 ......Microsoft Wi-Fi Direct Virtual Adapter
  7...1a 26 49 1e 29 95 ......Microsoft Wi-Fi Direct Virtual Adapter #2
 14...18 26 49 1e 29 95 ......Intel(R) Wi-Fi 6 AX200 160MHz
 17...18 26 49 1e 29 99 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1        10.0.0.90     35
         10.0.0.0    255.255.255.0         On-link         10.0.0.90    291
        10.0.0.90  255.255.255.255         On-link         10.0.0.90    291
       10.0.0.255  255.255.255.255         On-link         10.0.0.90    291
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link         10.0.0.90    291
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link         10.0.0.90    291
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14    291 ::/0                     fe80::3e9a:77ff:fee2:661
  1    331 ::1/128                  On-link
 14    291 2601:282:1782:d6f0::/64  On-link
 14    291 2601:282:1782:d6f0::e82f/128
                                    On-link
 14    291 2601:282:1782:d6f0:7747:6133:2d44:9071/128
                                    On-link
 14    291 2601:282:1782:d6f0:b92c:79a:d386:6105/128
                                    On-link
 14    291 fe80::/64                On-link
 14    291 fe80::c65d:8c56:bb4e:112/128
                                    On-link
  1    331 ff00::/8                 On-link
 14    291 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [68696] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [71680] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [71680] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\winrnr.dll [45496] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\wshbth.dll [54272] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\nlansp_c.dll [82432] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [104712] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [110592] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [110592] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\winrnr.dll [79896] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\wshbth.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\nlansp_c.dll [135168] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/05/2023 06:02:06 AM) (Source: Application Error) (EventID: 1000) (User: DESKTOP-8TMAPRP)
Description: Faulting application name: WinStore.App.exe, version: 0.0.0.0, time stamp: 0x639cd73f
Faulting module name: ntdll.dll, version: 10.0.22621.900, time stamp: 0xa97a9ed6
Exception code: 0xc0000374
Fault offset: 0x000000000010c249
Faulting process id: 0x0x34f0
Faulting application start time: 0x0x1d92105e543a0ca
Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsStore_22210.1401.13.0_x64__8wekyb3d8bbwe\WinStore.App.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 51dd7fe9-0808-4aaf-9e76-3e062cfba684
Faulting package full name: Microsoft.WindowsStore_22210.1401.13.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

Error: (01/05/2023 05:24:34 AM) (Source: Application Hang) (EventID: 1002) (User: NT AUTHORITY)
Description: The program msteams.exe version 22308.1003.1743.8209 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Error: (01/05/2023 05:18:34 AM) (Source: Windows Search Service) (EventID: 3079) (User: )
Description: Notifications for the volume C:\ are not active.

Context: Windows Application

Details:
    0x%08x (0x8007049a - The volume change journal is being deleted.  (HRESULT : 0x8007049a))

Error: (01/05/2023 03:55:05 AM) (Source: ESENT) (EventID: 489) (User: )
Description: spsetup132 (13060,G,0) An attempt to open the file "C:\Users\cwalk\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Error: (01/05/2023 03:48:42 AM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: svchost.exe, version: 10.0.22621.1, time stamp: 0x6dc5c2a5
Faulting module name: combase.dll, version: 10.0.22621.900, time stamp: 0x622991f2
Exception code: 0xc0000005
Fault offset: 0x00000000000a128e
Faulting process id: 0x0x1d9c
Faulting application start time: 0x0x1d920f321f3c188
Faulting application path: C:\WINDOWS\System32\svchost.exe
Faulting module path: C:\WINDOWS\System32\combase.dll
Report Id: 2c4084a8-30d1-4d4f-971a-ac0b44ad9b28
Faulting package full name:
Faulting package-relative application ID:

Error: (01/02/2023 06:14:09 AM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x8007045b, A system shutdown is in progress.
.

Error: (01/02/2023 06:14:09 AM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (01/02/2023 06:14:08 AM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x8007045b, A system shutdown is in progress.
.

Error: (01/02/2023 06:14:08 AM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (01/02/2023 06:02:04 AM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW.  hr = 0x80070006, The handle is invalid.
.


Operation:
   Executing Asynchronous Operation

Context:
   Current State: DoSnapshotSet


System errors:
=============
Error: (01/05/2023 05:36:31 AM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-8TMAPRP)
Description: Event-ID 10010

Error: (01/05/2023 03:56:20 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%2153972227 = Unable to access a key.

Error: (01/05/2023 03:56:20 AM) (Source: PNRPSvc) (EventID: 102) (User: )
Description: Event-ID 102

Error: (01/05/2023 03:54:38 AM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-8TMAPRP)
Description: Event-ID 10010

Error: (01/05/2023 03:54:31 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Downloaded Maps Manager service hung on starting.

Error: (01/05/2023 03:52:38 AM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-8TMAPRP)
Description: Event-ID 10010

Error: (01/05/2023 03:52:34 AM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-8TMAPRP)
Description: Event-ID 10010

Error: (01/05/2023 03:52:25 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Delivery Optimization service hung on starting.

Error: (01/05/2023 03:50:38 AM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-8TMAPRP)
Description: Event-ID 10010

Error: (01/05/2023 03:50:18 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Background Intelligent Transfer Service service hung on starting.


Windows Defender:
================
Date: 2023-01-01 19:19:19
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2022-12-24 02:22:17
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2022-12-24 02:17:07
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2022-12-23 23:04:24
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2022-12-23 04:24:18
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Event[0]

Date: 2022-12-20 14:33:02
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.381.747.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80240016
Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

CodeIntegrity Errors:
====================
Date: 2023-01-05 06:02:46
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Windows signing level requirements.


=========================== Installed Programs ============================

3uTools (HKLM-x32\...\3uTools) (Version: 2.63.003 - ShangHai ZhangZheng Network Technology Co., Ltd.)
AirDroid Cast 1.1.4.3 (HKLM-x32\...\AirDroidCast) (Version: 1.1.4.3 - Sand Studio)
AnyUnlock - iPhone Password Unlocker (HKLM-x32\...\AnyUnlock - iPhone Password Unlocker) (Version: 2.0.0 - iMobie Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Brawlhalla (HKLM\...\Steam App 291550) (Version:  - Blue Mammoth Games)
EA app (HKLM\...\{C2622085-ABD2-49E5-8AB9-D3D6A642C091}) (Version: 12.69.0.5326 - Electronic Arts) Hidden
EA app (HKLM-x32\...\{980e8c2b-d40d-490d-a02c-b70dc032c133}) (Version: 12.69.0.5326 - Electronic Arts)
Epic Games Launcher (HKLM-x32\...\{20235E2B-1E9F-473D-A215-B2467F1F06E3}) (Version: 1.3.51.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{F9C5C994-F6B9-4D75-B3E7-AD01B84073E9}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Epic Online Services (HKLM-x32\...\{19695986-25CE-41AC-9C6F-54794653EDBA}) (Version: 2.0.36.0 - Epic Games, Inc.)
Launcher Prerequisites (x64) (HKLM-x32\...\{43a03b9c-4770-409c-a999-587b60700b63}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
LonelyScreen 1.2 (HKLM-x32\...\LonelyScreen AirPlay Receiver_is1) (Version: 1.2 - IMTIGER Technologies Inc.)
LonelyScreen 1.2.16 (HKLM-x32\...\LonelyScreen_is1) (Version: 1.2.16 - IMTIGER Technologies Inc.)
Microsoft Update Health Tools (HKLM\...\{80F1AF52-7AC0-42A3-9AF0-689BFB271D1D}) (Version: 3.68.0.0 - Microsoft Corporation)
Need for Speed™ Payback (HKLM-x32\...\{F4CF3D08-565C-40B7-B351-D3033DE2172B}) (Version: 1.0.51.41148 - Electronic Arts)
NVIDIA FrameView SDK 1.3.8107.31782123 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.3.8107.31782123 - NVIDIA Corporation)
NVIDIA Graphics Driver 527.56 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 527.56 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.39.16 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.39.16 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.21.0713 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.21.0713 - NVIDIA Corporation)
NVIDIA USBC Driver 1.50.831.832 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_USBC) (Version: 1.50.831.832 - NVIDIA Corporation)
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.215.0.15 - Overwolf Ltd.)
PassFab iPhone Unlock 3.0.31.1 (HKLM-x32\...\{PassFab iPhone Unlock}_is1) (Version: 3.0.31.1 - PassFab, Inc.)
PCSX2 - Playstation 2 Emulator (HKLM-x32\...\pcsx2) (Version: 1.6.0 - PCSX2 Team)
PlayStation Plus (HKLM-x32\...\{F86E19EB-C781-4A23-B764-6B397BC18BA1}) (Version: 12.2.0 - Sony Interactive Entertainment Inc.)
Razer Synapse (HKLM-x32\...\Razer Synapse) (Version: 3.7.1209.121307 - Razer Inc.)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
WinRAR 6.20 beta 3 (64-bit) (HKLM\...\WinRAR archiver) (Version: 6.20.3 - win.rar GmbH)

Packages:
=========
Disney+ -> C:\Program Files\WindowsApps\Disney.37853FC22B2CE_1.44.2.0_x64__6rarf9sa4v8jt [2022-12-21] (Disney)
Dolby Atmos for Gaming -> C:\Program Files\WindowsApps\DolbyLaboratories.DolbyAtmosforGaming_3.20500.501.0_x64__rz1tebttyb220 [2022-12-10] (Dolby Laboratories)
High on Life -> C:\Program Files\WindowsApps\2637SquanchGamesInc.HighonLife_1.11.4233.0_x64__mh7dg3tfmz2cj [2023-01-02] (Squanch Games Inc.)
HORI Device Manager for Xbox Series X Series S -> C:\Program Files\WindowsApps\HORICO.LTD.HORIDeviceManagerforXboxSeriesXS_1.1.28.0_x64__dqkt6sc8e7sfe [2023-01-05] (HORI CO.,LTD.)
HORI FFB RWD Device Manager for Xbox Series X Series S -> C:\Program Files\WindowsApps\HORICO.LTD.37637D43DB546_1.0.43.0_x64__dqkt6sc8e7sfe [2023-01-05] (HORI CO.,LTD.)
House Flipper -> C:\Program Files\WindowsApps\FrozenDistrict.31484101F30E0_4.1.2.0_x64__qxpxnk1sq3ram [2023-01-02] (Frozen District)
Intel® Optane™ Memory and Storage Management -> C:\Program Files\WindowsApps\AppUp.IntelOptaneMemoryandStorageManagement_18.1.1037.0_x64__8j3eq9eme6ctt [2022-12-10] (INTEL CORP)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.RawImageExtension_2.1.32791.0_x64__8wekyb3d8bbwe [2022-12-14] (Microsoft Corporation)
ms-resource:AppxManifest_DisplayName -> C:\Windows\SystemApps\Microsoft.Windows.PrintQueueActionCenter_cw5n1h2txyewy [2022-12-10] (Microsoft Corporation)
NVIDIA Control Panel -> C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.963.0_x64__56jybvy8sckqj [2023-01-02] (NVIDIA Corp.)
Solitaire & Casual Games -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.15.12020.0_x64__8wekyb3d8bbwe [2022-12-09] (Microsoft Studios) [MS Ad]
Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.200.1165.0_x86__zpdnekdrzrea0 [2022-12-07] (Spotify AB) [Startup Task]
Windows Feature Experience Pack -> C:\Windows\SystemApps\MicrosoftWindows.Client.Core_cw5n1h2txyewy [2022-12-16] (Microsoft Windows)
WinRAR -> C:\Program Files\WinRAR [2022-12-24] (0)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 7930.1 MB
Available physical RAM: 3618.82 MB
Total Virtual: 17658.1 MB
Available Virtual: 9559.35 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:930.79 GB) (Free:643.2 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:238.47 GB) (Free:238.37 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-8TMAPRP

Administrator            cwalk                    DefaultAccount          
Guest                    WDAGUtilityAccount      


**** End of log ****
 
Last edited by a moderator:
#9
Prior to launching your game, download and run https://www.d7xtech.com/killemall/

As admin. This will kill all non essential processes. Let us know if the game’s performance is better.

Also, the batch file should have changed your dns server to 1.1.1.1 & 1.0.0.1

The mini toolbox log indicates the batch file wasn’t ran, did you allow it to complete? If not do so and allow the batch file to complete, it may take some time but the results are worth it. 👍
 
#10
Windows 11 Home 64-bit
Computer type: Desktop
Installation Date: 12/10/2022 6:35:44 PM
Click to expand...
Did you notice this issue after you updated to Windows 11?

Did you install all of your drivers, (chipset, video, storage) before allow Windows to connect to the internet and automatically install updates?
 
#11
Malnutrition said:
Prior to launching your game, download and run https://www.d7xtech.com/killemall/

As admin. This will kill all non essential processes. Let us know if the game’s performance is better.

Also, the batch file should have changed your dns server to 1.1.1.1 & 1.0.0.1

The mini toolbox log indicates the batch file wasn’t ran, did you allow it to complete? If not do so and allow the batch file to complete, it may take some time but the results are worth it. 👍
Click to expand...
When I did this, it fixed all the problems on forza horizon and the problems with Fortnite it finally lets me load into the starting lobbies, but it does freeze a little bit and for gta I'm waiting for it to redownload
 
#12
Ok, there is a program or service causing this issue, lets see a log from KillEmAll.

Once you reboot it will return to the same way it was. It is not a solution, only a diagnostic approach to the issue. Let's see what was running that caused the issue. First you must reboot your computer, then gather a log from KillEmAll. Although, you could use it as sort of a game booster to just run prior to gaming.


After you reboot.
Right click KillEmAll run as admin.
Click enter button.
Then click L
Then hit enter key on your keyboard.
A log file will appear.
Copy and paste that into your reply here.
Download the driver listed here.
Save it to your desktop.
www.nvidia.com

Geforce Driver Results | NVIDIA

Download the <dd~LanguageName> <dd~Name> for <dd~OSName> systems. Released <dd~ReleaseDateTime>
www.nvidia.com

Uninstall your current Video card driver with DDU in safe mode.
Unplug your ethernet cord, and boot back into normal mode and install the graphics card driver that is saved to the desktop per instruction. After the install, then plug back up your ethernet cord and test your game.
 
#13
Terminated=True "nvdisplay.container.exe" Terminated=True "nvdisplay.container.exe" Terminated=True "wlanext.exe" Terminated=True "mdnsresponder.exe" Terminated=True "gameinputsvc.exe" Terminated=True "dax3api.exe" Terminated=True "rzchromastreamserver.exe"
Terminated=True "rzsdkservice.exe"
Terminated=True "gamemanagerservice.exe"
Terminated=True "rzsdkserver.exe"
Terminated=True "razercentralservice.exe"
Terminated=True "rstmwservice.exe"
Terminated=True "rtkauduservice64.exe"
Terminated=True "gameinputsvc.exe"
Terminated=True "jhi_service.exe"
Terminated=True "esif_uf.exe"
Terminated=True "gamingservicesnet.exe"
Terminated=True "gamingservices.exe"
Terminated=True "razer synapse service.exe"
Terminated=True "dax3api.exe"
Terminated=True "razer synapse service process.exe"
Terminated=True "dsrhost.exe"
Terminated=True "searchindexer.exe"
Terminated=True "searchhost.exe"
Terminated=True "startmenuexperiencehost.exe"
Terminated=True "widgets.exe"
Terminated=True "securityhealthsystray.exe"
Terminated=True "rtkauduservice64.exe"
Terminated=True "msedge.exe"
Terminated=True "epicgameslauncher.exe"
Terminated=True "razer synapse 3.exe"
Terminated=True "onedrive.exe"
Terminated=True "steam.exe"
Terminated=True "overwolf.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "shellexperiencehost.exe"
Terminated=True "razer central.exe"
Terminated=True "epicwebhelper.exe"
Terminated=True "overwolfbrowser.exe"
Terminated=True "steamwebhelper.exe"
Terminated=True "cefsharp.browsersubprocess.exe"
Terminated=True "steamwebhelper.exe"
Terminated=True "steamservice.exe"
Terminated=True "steamwebhelper.exe"
Terminated=True "steamwebhelper.exe"
Terminated=True "cefsharp.browsersubprocess.exe"
Terminated=True "overwolfbrowser.exe"
Terminated=True "overwolfbrowser.exe"
Terminated=True "cefsharp.browsersubprocess.exe"
Terminated=True "epicwebhelper.exe"
Terminated=True "cefsharp.browsersubprocess.exe"
Terminated=True "cefsharp.browsersubprocess.exe"
Terminated=FALSE "sgrmbroker.exe"
Terminated=True "overwolfhelper.exe"
Terminated=True "steamwebhelper.exe"
Terminated=True "steamwebhelper.exe"
Terminated=True "steamwebhelper.exe"
Terminated=True "overwolfhelper64.exe"
Terminated=True "cefsharp.browsersubprocess.exe"
Terminated=True "cefsharp.browsersubprocess.exe"
Terminated=True "curseforge.exe"
Terminated=True "applicationframehost.exe"
Terminated=True "systemsettings.exe"
Terminated=True "useroobebroker.exe"
Terminated=True "smartscreen.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
Terminated=True "msedge.exe"
 
#14
Download Autoruns and Autorunsc Unzip it to your desktop and then right click
Capture.PNG

Run as Admin.
After the scan is finished then click on File----Then click----Save
The default name will be autoruns.arn make sure to leave it this way.
Attach the file in your next reply.
If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.
 
#16
Right click Autoruns, and run as admin. Then Under Scheculed task, uncheck everything. Unless you use one drive, if you do not use it then uninstall/disable it.

1672973977685.png


www.howtogeek.com

How to Turn Off OneDrive on Windows

Want to turn off OneDrive? This guide can help.
www.howtogeek.com www.howtogeek.com

Download and run HellZerg Optimizer.

Disable Smart screen

Uninstall Bonjour from your computer, it is useless and causing errors...

Code: 
CodeIntegrity Errors:
====================
Date: 2023-01-05 06:02:46
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Windows signing level requirements.

Reboot the machine and test your game.
 
#17
When I loaded up into Fortnite I no longer get those Stutters and freezes It does still take me a little to get into the starting lobby but I'm pretty sure it's just my Wi-Fi and with need for speed It doesn't freeze either
 
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