Hey guys! My first post. I have a problem loading an old email that I have saved in my hotmail account. Someone sent me an email a year ago with pictures/images on which was working at the time but looking back at it now, it's gone! I've tried using gmail, outlook, hotmail, my phone but no pictures/images! On outlook it's a square box with a red X and on hotmail it's a square box with a picture of a green hill and blue sky with a cloud. The only thing I can do with it on hotmail is right click with the options to open image in new tab which says cid:[email protected] on the link or copy image address which does nothing & on outlook save image as but no image to save. Can someone help? The sender is a person I've lost contact with so cannot ask them to resend again. Many thanks!