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Solved built in mic not working. wizard could not start.

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maxim123

PCHF Member
Aug 2, 2017
325
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Hi, bought a built-in mic headphone today, but somehow I can't use its mic function in my laptop. I tried to test the mic but it says wizard could not start. I went to troubleshooter but they could not find anything wrong. I checked the mic function when I bought it so there should not be a problem with it.
 
also not sure if this is related but i got this when i tried to open dolby just now (I was trying to check the spatial sound which I noticed just now)

Untitled.png
 
Right click on the speaker near the clock and select Record.
Is it showing that the Mic is plugged in?
If you speak into the mic is the level bar showing any movement?
Right Click and select properties

1543170565390.png


Now select the Level tab and make sure that it is not muted and it is see high enough to pick up you voice.
 
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Right click on the speaker near the clock and select Record.
Is it showing that the Mic is plugged in?
If you speak into the mic is the level bar showing any movement?
Right Click and select properties

View attachment 4277

Now select the Level tab and make sure that it is not muted and it is see high enough to pick up you voice.

hi, it shows normal. the next advice worked.

Go to Settings, then Privacy, then Microphone.
Make sure both the top options are turned on, and then enable any apps that you want to access your microphone.

Thank you :). This worked. It was turned off it seems, probably because I didn't use my laptop to record or chat.

but what about the dolbi error? what should I do for that?

and also the microphone is working but the headphone is showing disconnected (can't connect even if I click connect in its menu) under the recording when I connect it to laptop with its wire, and only shows connected when I connect with bluetooth.

Untitled.png
 
Leave Dolby alone if it isn't affecting your headphones/microphone.

Headset is showing disconnected because you are in the Recording tab. Your headset will show that it is connected in the Playback tab.
 
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