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BSOD :(

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codey

PCHF Member
Mar 26, 2022
23
2
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Had my PC built in November by Micro Center and everything's was working and running great until now, im getting blue screens and most of the time it wont give me a stop code. my screen turns weird colors and i just hear a buzzing noise in my headset i was able to get a stop code once but it was frozen at 0% and it wont let my PC collect the data ive checked Event Viewer and it shows noting of error. ive done the basic stuff formatted windows updated drivers(via driver easy) updated windows did a memory diag test chkdsk etc. if somebody can help me with maybe tips or anything before i take it to Micro Center and they take forever on it thanks in advance below is some Specs and pics of whats going on.


Also the Blue Screens dont happen on boot up there random and i can go a week without having one
 
Lets get a look at some settings on your machine. :)

I'll tag some help for you as well. :)

@Bruce @PeterOz

Step 1:Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and Attach the log in your reply.




Step 2:Speccy Scan.


  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.

Step 3: Autoruns Scan.


Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
After the scan is finished then click on File>>>>>>>>>>>Save
The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
____________________________________________________________________________________________________________________________________________________________________

Step 4:
Please upload your minidump files. How to compress and upload Minidump files
 
Lets get a look at some settings on your machine. :)

I'll tag some help for you as well. :)

@Bruce @PeterOz

Step 1:Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and Attach the log in your reply.




Step 2:Speccy Scan.


  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.

Step 3: Autoruns Scan.


Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
After the scan is finished then click on File>>>>>>>>>>>Save
The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
____________________________________________________________________________________________________________________________________________________________________

Step 4:
Please upload your minidump files. How to compress and upload Minidump files
The MINITOOLBOX link isnt working can you try again please?
 
Can you Download and run and then post. https://www.ccleaner.com/speccy/download
To post: https://www.ccleaner.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web Note you do not have to include the speccy report here just the link.

Could you also include the power supply specs E.g Cooler Master 850W Gold V2 NOT E.g 850w

Go to device manager and look at the driver tab for the graphics card.
Who is the driver provider and what version is the driver

EVGA SuperNOVA 850 GM 850 Watt 80 Plus Gold SFX Fully Modular Power Supply​

 
Whilst I am looking through your speccy
Have you overclocked your ram in bios.
If yes please return bios to default for testing-can be turned back on later

Also can you change your power settings to normal
Power Profile
Active power scheme:
High performance
If you Play GTA in standalone mode ( not on the FiveM network do you still have the problem)
 
Keep the copy of your current driver for video
and try an older driver - newer is not always better.
Also make sure your FiveM install is up to date

GEFORCE GAME READY DRIVER - WHQL​

Driver Version: 496.76 - Release Date: Tue Nov 16, 2021
Go to the download link above and change to manual search
Put in your 3080ti (not notebook) and download and test
 
Whilst I am looking through your speccy
Have you overclocked your ram in bios.
If yes please return bios to default for testing-can be turned back on later

Also can you change your power settings to normal

If you Play GTA in standalone mode ( not on the FiveM network do you still have the problem)
It does it on any game, and i havent touch bios so it should be factory
 
Step 4:
Please upload your minidump files. How to compress and upload Minidump files


Are you aware that the Bitdefender VPN is still running on your machine. You seem to have two VPN, but the Bitdefender one isn't listed in your installed programs.

Capture.PNG
 
nothing stood out to me from the Speccy report.
albeit this happens in any game - is it only games?
does it do it while browsing or using Word?

have you tried only running the rig with one memory stick at a time to isolate either one of them being the cause?
can you get your hands on a loaner GPU - friend, family, neighbour, work - to test that it simply hasn;t gone pear-shaped?

otherwise - warranty time! :cool:
 
nothing stood out to me from the Speccy report.
albeit this happens in any game - is it only games?
does it do it while browsing or using Word?

have you tried only running the rig with one memory stick at a time to isolate either one of them being the cause?
can you get your hands on a loaner GPU - friend, family, neighbour, work - to test that it simply hasn;t gone pear-shaped?

otherwise - warranty time! :cool:
Its never crashed on me while just idling or browsing, its usually while gaming and its very random i went a week till yesterday without any BSOD. I can try the RAM things and i have no extra way to get a GPU Its possilbe that mine is bad my build is brand new only a few months old :/
 
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