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BSOD on Windows 10

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kello

PCHF Member
May 16, 2020
10
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Hi all,

First of all, thank you for all you do. You saved me once before in the past and many friends and family of mine. I wondered if you could cast your eye over the following.

I will give you a full background just in case something I deem irrelevant is.

I custom built a PC with an i7 4770k and an MSI GTX 970 4G on a Maximus Hero VII MOBO a number of years ago. Before moving country I unfortunately left a window open whilst out of the room for half an hour and hail got in the window and onto the GPU. With not enough time to look into it properly then, it went into storage.

I recently took it out of storage and looked to fix it. Having taken out the GPU (has one point where it appears a droplet has marked the plate), it booted fine.

The H100i seemed to be playing up, which I assumed was due to it being still for multiple years? Regardless I didn’t care for the cooler and wanted to focus on troubleshooting the main hardware. By replacing with its original Intel box cooler, it worked fine.

It worked a dream for light usage and then one day a friend invited me to play CS GO. On low settings, the i7 was happy, utilisation not particularly high and temps fine. We then moved to City Skylines with a multiplayer mod. Slightly more load but nothing ridiculous and then suddenly with no warning it crashed.

Since then, I have had symptoms I cannot quite understand. If I revert back to an old System Restore, the PC is happy. However, if I try to update it, it seems to finish the update and then upon restart, it will hit a WHEA_UNCORRECTABLE_ERROR.

I have also noticed that programs installed prior to this system restore open and work fine (MS Office, Edge, Spotify etc.). However, I do not seem to be able to update Steam or Epic Launcher without triggering the same BSOD.

Is this perhaps a registry issue or an unfortunate symptom of the MOBO being damaged? It just seems odd that it worked fine for a long time up until a Windows update.

I didn’t know whether the MOBO wanting to Auto overclock could be to blame. Will post pics of BIOS below.
 
I honestly had forgotten I posted on this beforehand. Covid has been a long old thing! Here is the previous thread where @phillpower2 kindly helped me.

 
@phillpower2

Speccy Scan.

  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.



MiniToolBox Scan




Please download MINITOOLBOX and run it.


Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)


Click Go post the result.



Install 7 zip
Everything Search Engine portable.

Copy and paste C:\Windows\Minidump into the Everything Search window.
Right click the minidump folder and select Add to Minidump.zip
Drag the new dump folder to your desktop and upload it here.
If it is too large, then use sendspace.com and send us the link.

upload_2017-5-4_16-25-13.png
 
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