BSOD loop help

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SirNitch_86

PCHF Member
Nov 23, 2021
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New user here. Sorry if this is the wrong forum BSODs.

My computer suddenly rebooted the other night while watching youtube. Upon reboot I got a whea_uncorrectable_error BSOD. Windows said it would automatically restart. At the boot screen I got a message saying "attempting repairs" then the same BSOD error followed by yet another restart. Now my PC just repeats this process endlessly.

Any help would be appreciated.
 

Rustys

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Support Team
Jul 22, 2016
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Have you been able to catch what the BSOD error was

If needed do you have the Windows install media

Is this a HDD or SSD

what changes software and or hardware have been made

any changes to the BIOS
 

SirNitch_86

PCHF Member
Nov 23, 2021
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The BSOD error just said whea_uncorrectable_error no other error code or information

I do have my original windows 10 installation USB

Both hard drives are SSDs. A primary 128gb with windows and a secondary 512gb media drive

No hardware changes have been made. The only software change was and Nvidia graphics driver update two weeks ago

No BIOS changes
 

Rustys

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Jul 22, 2016
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Do you know how full the Windows drive is?

Here is the reason for the question.
Windows requires an average of 32 GB free space and 7-10 GB reserved for patches and updates. The less space you have the harder the system has to work and files will become corrupt. Figure an average of 20% to 30% is good.

A primary 128gb with windows
Why I will always suggest a 250-500 GB minimal by the time you run updates, patches, install software/drivers it fills fast.

Take it that you cannot access Safe Mode
 

Rustys

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Support Team
Jul 22, 2016
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Make sure that you do not have any other USB drive attached.

Yes there are several things that we can do for the command prompt there. Not sure which one to start with and or work.

Repair install
Probably as a last resort

Get Windows to recognize the F8 to access Safe Mode

Repair the start up by typing the following commands in the command prompt.
bootrec /FixMbr
bootrec /FixBoot
bootrec /ScanOs
bootrec /RebuildBcd
 

SirNitch_86

PCHF Member
Nov 23, 2021
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Ok, I set the BIOS to boot form the windows USB which brings me to a windows boot manager screen. The only options are either windows setup 64 or 32 bit or F8 for advanced boot options. If I choose either windows setup version I get the same BSOD error as before.
 

SirNitch_86

PCHF Member
Nov 23, 2021
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Selecting Advanced Boot Options gives me three Safe mode boot options (Safe Mode, w/networking, or w/command prompt), but choosing any of these immediately results in the same BSOD error.

I made a new windows install on a clean USB drive, but booting from this new drive doesn't even get me to any boot manager just the same BSOD.
 

phillpower2

Administrator
Support Team
Sep 9, 2016
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My computer suddenly rebooted the other night while watching youtube. Upon reboot I got a whea_uncorrectable_error BSOD.

99.99% of the time means that one or more items of hardware have failed.

We know zero about your computer or its hardware;

Is it a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better assist you.
 

SirNitch_86

PCHF Member
Nov 23, 2021
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The computer is a five year old custom home build, and apart from the GPU and RAM none of the other components have been changed.

CPU: Intel Core i7-6700k 8M Skylake Quad-Core 4.0 Ghz LGA 1151 91W HD Graphics 530
MB: ASUS ROG Maximus VIII Hero LGA 1151 Intel Z170 HDMI SATA 6Gb/s USB 3.1 ATX
RAM: G.Skill Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 3200 SDRAM
GPU: EVGA GeForce GTX 1070 FTW Gaming ACX 3.0 8GB GDDR5
PSU: EVGA SuperNOVA 850 80+ Platinum 850W Fully Modular
SC: Creative Sound Blaster Z PCIe 116dB SNR Gaming Sound Card
HD1: Samsung 850 PRO 2.5" 128GB SATA III Internal SSD
HD2: Samsung 850 PRO 2.5" 512GB SATA III Internal SSD
CASE: Cooler Master HAF X
 

phillpower2

Administrator
Support Team
Sep 9, 2016
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When did you change the RAM.

Reason I ask is because if not recently I am surprised that you have not already had issues, the i7-6700k CPU specs here can only support DDR4 up to 2133MHz
 

SirNitch_86

PCHF Member
Nov 23, 2021
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0
35
When did you change the RAM.
Maybe one or two years ago.

I have had a couple earlier BSOD crashes over that time but didn't think much of them since they would only happen once. My PC would work fine once I rebooted.
 

SirNitch_86

PCHF Member
Nov 23, 2021
8
0
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I've kept the RAM running at stock speeds since I installed, haven't overclocked or tweaked it in any way.

I checked and the BIOS hardware monitor shows the RAM running at 2133Mhz. Would the mismatch between the CPU and RAM speeds really be enough to cause issues.
 

phillpower2

Administrator
Support Team
Sep 9, 2016
10,327
880
The RAM working at 2133MHz is all good, enabling XMP so that the RAM was set to work at 3200MHz would almost certainly of caused a BSOD on every boot.

Lets see if Speccy flags anything up, no rush with the below as going offline now as I have an early start;

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
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