-
Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.
Why not Click Here To Sign Up and start enjoying great FREE Tech Support.
This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Bsod error
- Thread starter Vivek
- Start date
- Status
Crash dmps more than a couple of days old unless related are not normally any use, four out of five of your crash dmps each relate to a browser or an Internet connection of some sort, Vivaldi, MS Edge, Phone Experience and explorer which faulted because of a security issue, the fifth crash flagged memory management and a system driver so again it could be security related.
Have you recently allowed anyone to access your computer remotely.
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed,, thanks.
Have you recently allowed anyone to access your computer remotely.
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed,, thanks.
You have a few issues going on but one stands out in particular and had you actually answered my previous question I would not be needing to ask it again rather than getting on with sorting out your problems.
That reduces but does not remove the possibility of malware so the PC may still need checking out.
The following in no way intended as any kind of malware removal assistance and from a tech perspective only.
Having more than one AV or Firewall installed on your computer is bad, it will slow down the computer, cause internet connection problems and leave you with no AV protection at all if they cancel each other out as they fight for resources.
Windows 8, 8.1, 10 and 11 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1, 10 and 11.
If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.
ESET removal info here
How to uninstall Reason here
Once any other AV has been correctly uninstalled, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer.
Once done, restart, test by using the computer as you normally, post back with an update when you are ready.
The following in no way intended as any kind of malware removal assistance and from a tech perspective only.
Having more than one AV or Firewall installed on your computer is bad, it will slow down the computer, cause internet connection problems and leave you with no AV protection at all if they cancel each other out as they fight for resources.
Windows 8, 8.1, 10 and 11 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1, 10 and 11.
If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.
ESET removal info here
How to uninstall Reason here
Once any other AV has been correctly uninstalled, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer.
Once done, restart, test by using the computer as you normally, post back with an update when you are ready.
Please just do as is asked in my reply #8 before posting back, our assistance is free but we have to give that free time to others not just individuals.
Have you used the computer as you normally would to see if you get any more BSOD, if no, that is what you need to do, if yes, upload a new Speccy url and the latest crash dmps.
Yeah I got again Bsod here is the mini dump files and speccy link http://speccy.piriform.com/results/pnvTLV0O5A4JAnhpdi7kiUT
Still shown to be installed and all enabled;
Your latest crash was caused by a combination of the AVs and Java, see attachments below.
Get rid of the third party Avs using the steps suggested, get rid of Java the as above, restart and use the computer as you normally would to see if you get any more BSOD, if you do, upload a new Speccy url and the latest crash dmps.
Your latest crash was caused by a combination of the AVs and Java, see attachments below.
Get rid of the third party Avs using the steps suggested, get rid of Java the as above, restart and use the computer as you normally would to see if you get any more BSOD, if you do, upload a new Speccy url and the latest crash dmps.
Attachments
What about the Reason AV ?
You must follow the exact steps as post in my #8, if you post again before doing all of the steps in my reply #8 and should you get any more BSOD the steps in my reply #12 I will not respond to any further posts in this thread.
Thread closed as per my reply #16.
The OP is now free to follow the advice at other fora that they have post on.
The OP is now free to follow the advice at other fora that they have post on.
- Status