I am trying to fix my son's PC without success.
His computer setup is as follows:
CyberPower PC,
3.80Ghz AMD FX -4300 QuadCore
8Gb RAM
64 bit Windows 10 OS
The main issue is the BSOD with the error Critical Process Died, however it is also running slow and there are parts of the system which are not responding at all. I have tried running SFC /scannow, DISM and chkdsk /r in normal mode and safe mode, but they fail in both, mostly at the same points but sometimes different.
I have tried to set up an alternative user profile, but it will not allow me to do that, when I click on the link it just goes nowhere. Search Windows will not work, and the start page menu only shows the user icon and power options.
Any suggestions will be gratefully received. Many thanks.
His computer setup is as follows:
CyberPower PC,
3.80Ghz AMD FX -4300 QuadCore
8Gb RAM
64 bit Windows 10 OS
The main issue is the BSOD with the error Critical Process Died, however it is also running slow and there are parts of the system which are not responding at all. I have tried running SFC /scannow, DISM and chkdsk /r in normal mode and safe mode, but they fail in both, mostly at the same points but sometimes different.
I have tried to set up an alternative user profile, but it will not allow me to do that, when I click on the link it just goes nowhere. Search Windows will not work, and the start page menu only shows the user icon and power options.
Any suggestions will be gratefully received. Many thanks.
