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Pending OP Response Broken tablet screen & associated issues

PeterOz

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Meanwhile, anyone have any advice on getting the tablet to send the screen to a monitor, and connect to an external keyboard & mouse ? I tried the obvious as mentioned earlier, but got no joy.
You normally need to tap a button or so to agree to the connection.
That is why I asked about another tablet. You could connect it and see what pops up on screen.
Then if it needs to press ok or such you would know roughly where to press on your blank screen
 

Slytod

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Jan 21, 2017
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Ah. Well the mobile I substituted failed miserably to get a picture to the TV too.

Meanwhile I'm hoping to get a reconditioned tablet tomorrow. Won't have my data of course, but it may give more options for testing.

As for UK sourced screens, I haven't found any yet. Those who show them are out of stock. Makes me wonder if all those claiming to repair have any either, or if anyone on the globe has. I did wonder about trying to buy an old tablet sold for spares, but they seem to have screen issues anyway. And if a 2nd hand one actually works there's less incentive to remove it's screen anyway.
 

Slytod

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Ok, took a deep breath and ordered the cheap screen replacement from your link. I suspect at that price I've probably just contributed to some scam, but I shall find out mid-December.

I will need to try cabling the reconditioned tablet to a monitor or TV next, see if it fairs any better than the mobile phone did. Trouble is I've not planned things well, and won't be able to get to the cables for a few days; and no enthusiasm to buy more to hurry things up. Cheers.
 

PeterOz

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Ok, took a deep breath and ordered the cheap screen replacement from your link. I suspect at that price I've probably just contributed to some scam, but I shall find out mid-December.
Buying from the internet is always a risk .
I have bought plenty of things from aliexpress.
But the choice is always yours to make as to whether or not to buy.
We can only advise
 

Slytod

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An aside. I see one can get Smart Switch for the PC so thought I'd give it a try to hopefully transfer the broken screen tablet to the recon one. (That would solve a lot of present problems.) Turns out it claimed the tablet wasn't set for data transfer ! And it wanted me to set up something on the tablet, which is a non-starter. So I opt to use File Explorer to look at the tablet, and that's where it got weird. On my partner's PC it shows the directories 'tablet' and 'card'. On mine the same tablet shows no directories at all ! Does anyone have any idea why there's a difference ?
 

Slytod

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Jan 21, 2017
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Same tablet. (She doesn't have one.) The one with the broken screen. I'm still trying to get to stuff from it while waiting for a new screen. The difference seems to be with the PCs. (Although I suppose the cable at hers might differ somehow. Only just thought of that. Going back to hers later today so maybe not worth rushing out to buy another cable.)

Edit: Just changed the PC cable from the tablet to my phone. It appears in File Manager ok (as did the tablet) but the phone directories are seen just fine, so the cable is presumably a normal data one. Curiouser & curiouser.
 
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Slytod

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I hope I'm wrong but the more I think of it, at the price, I'm beginning to suspect all they might send is a screen protection, rather than the screen itself. If so that'll be a following order, and no receipt until the middle of January next year.
 

Slytod

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Jan 21, 2017
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Indeed. But at the price one can't help but be nervous.



As an aside, the hub I ordered recently should arrive sometime today, so I should be able to plug the HDMI lead, and both a mouse and a keyboard in at once, connect it to the broken tablet and a TV/monitor, and confirm whether it gives me access or not.



Edit: Hub arrived; has USB-C lead to tablet, and HMDI, USB-A, and USB-C out. Tried to connect all, but had neither C type mouse nor keyboard so had to use an adpter lead for that. Some success. Mouse and TV worked (although I need to find out how to adjust height aspect a little) but not the keyboard. So I'm reliant on the screen bringing up a keyboard. Pain in the neck to use but did get to my notes in order to recall important information. Also discovered that broken screen may not be showing visuals, but the touch detection still works. Trouble is not being able to see what one is touching beforehand, so have to use mouse/pointer anyway.
 
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Slytod

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Well, it arrived, earlier than estimated. Knew I ought not have trusted such a price. All it was, was the ruddy glass screen. No connections, so it sure isn't going to fix it. It's not so much the waste of money, it's the large time delay as I now have to start again.
 

PeterOz

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Mar 2, 2021
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This is on the site - Pic attached Buyer Protection
 

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Slytod

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Jan 21, 2017
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I didn't spot a contact button (they seem very keen on buttons since their e-mails often have them to indicate something, such as the last e-mail had one to confirm receipt, but I needed to write this issue down).

Before I'd received that last one I took a chance and replied to a previous e-mail saying that I wasn't satisfied, expecting it to reply that it didn't accept incoming e-mails, but I've heard nothing yet.

I sort of anticipated this though, the price was too good to be true for the whole thing. It's mostly the delay that's disappointed.
 

Slytod

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Not much. As mentioned, all that came was the glass. Complained, was told by the seller that was what I bought. I responded it wasn't, it was what came. Today discovered seller had sent handshake icon, I responded that I wasn't interested. AliExpress app, which one is obliged to install to communicate, is confusing, but stumbled on start dispute button. Used it. Have no idea what next. Everything is in Limbo.