• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Broadband issue with Win10 Pro

Status
Not open for further replies.
F

Forcesilver

PCHF Member
Nov 25, 2022
4
0
77
#1
Hi, I am having only a broadband speed of 6mbps on my PC which is a Dell Optiplex with a pentium 4 and is running Win 10 Pro
Just latley the broadband speed has dropped on it to 6mbps, the internet speed check I ran on my iphone shows 70mbps, I also checked with bt and the connection is good.
However the PC which is connected to the router with an ethernet connection is very slow with the broadband.
I have tried with an uptodate network adapter driver and no luck, also have tried netsh winsock reset, also no luck.
Please help.
Regards bob
 
#2
Reboot the router and see if that clears it up.

May have to reboot the modem as well and have you attempted to connect directly to the modem?

Let's see if a clean boot affects this in any way.

How to perform a clean boot in Windows - Microsoft Support

Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.
support.microsoft.com support.microsoft.com

If the same happens let's attempt a reset of the affected system network settings.

Reset the network on the system see if that clears it up.

Let's try this then you can do one or the other through windows or the command prompt both accomplish the same.

Go into Setting
Select Network and Internet
Make sure you are under Status in the left
On the Right scroll down and select Network Reset
Read the information and then select Reset Now
Select Yes for the network to be reset and the system to reboot.
The rest before the system reboots may take a few minutes


How to reset via Command Prompt
Open an Administrator Command Prompt
type (Copy and Paste) the following Commands and press Enter

ipconfig /release
ipconfig /renew
ipconfig /flushdns
nbtstat -R
nbtstat -RR
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh int ipv6 reset
netsh int ipv4 reset
netsh winsock reset catalog

Reboot your computer and see if that helps at all.
 
#3
Hi Rustys, went through everything you suggested, thank you
I have had a speed change from 6mbps to 15 mbps, however it should be 70mbps
I am starting to think maybe this desktop machine (Dell Optiplex with a Pentium 4 processor is prehaps a bit old now, I did upgrade a few components of hardware about 5 years ago and it was fine then, however the motherboard is the original and cannot be further upgraded.
I did at that time fit a network card into a PCI express slot, to use instead of the onboard Broadcom device, that helped a lot going back 5 years ago.
Best Regards
 
#4
Might try the steps in this guide, if that does not help then post a minitoolbox log, perhaps there is some conflicts going on with settings/software.

How To Speed Up Your Internet Connection.

This guide is aimed at getting the most out of your internet connection. Following the steps laid out here I was able to get up to 10 Mbps extra download speed from one out of four machines that I have tested it on. The average gain in speed is...
pchelpforum.net pchelpforum.net


Please downloaded MINITOOLBOX unzip to your desktop and run it as admin.

Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and Attach the log in your reply.
 
#7
Malnutrition said:
Might try the steps in this guide, if that does not help then post a minitoolbox log, perhaps there is some conflicts going on with settings/software.

How To Speed Up Your Internet Connection.

This guide is aimed at getting the most out of your internet connection. Following the steps laid out here I was able to get up to 10 Mbps extra download speed from one out of four machines that I have tested it on. The average gain in speed is...
pchelpforum.net pchelpforum.net


Please downloaded MINITOOLBOX unzip to your desktop and run it as admin.

Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and Attach the log in your reply.
Click to expand...
Hi, downloaded and run MiniToolBox
Many thanks
Bob
 
Status
Not open for further replies.
Top Bottom
Back
Forums
Resources
Menu