Model: Lenovo Legion L530
8gb ram
Hdd 1tb 7200rpm
Core i5 8300h
Nvidia GeForce GTX 1050 Ti
In the last days my laptop has been working great, relatively fast boot times, hard drive not going to 100%, etc.
But last night, when i tried to boot my laptop it got stuck after the first loading screen and before sign in. The screen ir turned on but black, and the cursor apears and i can move it but after some seconds it dissapears and when i move the trackpad again it appears again in the center of the screen. I hace tried booting up in safe mode but the same happens.
Some details that may be important:
-when i press num lock or caps lock their respective light turn on, but they turn off after some seconds after wich i can press again and the light will turn on again
-ctrl+alt+delete does nothing
-pressing fn+f11 disables and enables the trackpad
-windows key+ctrl+shift+b does nothing
-windows key+p opens a sidebar but when i move the arrow keys and press enter nothing happens even if i try several times connected and disconected to an external monitor.
I am trying to delay a visit to a technitian the more i can because most of the time technitians in my country just format the pc, no matter the problem or if there are any other solutions i would take it to one only if it could be a hardware problem.
Thank you for your attention and help, hope the info i am giving is useful
8gb ram
Hdd 1tb 7200rpm
Core i5 8300h
Nvidia GeForce GTX 1050 Ti
In the last days my laptop has been working great, relatively fast boot times, hard drive not going to 100%, etc.
But last night, when i tried to boot my laptop it got stuck after the first loading screen and before sign in. The screen ir turned on but black, and the cursor apears and i can move it but after some seconds it dissapears and when i move the trackpad again it appears again in the center of the screen. I hace tried booting up in safe mode but the same happens.
Some details that may be important:
-when i press num lock or caps lock their respective light turn on, but they turn off after some seconds after wich i can press again and the light will turn on again
-ctrl+alt+delete does nothing
-pressing fn+f11 disables and enables the trackpad
-windows key+ctrl+shift+b does nothing
-windows key+p opens a sidebar but when i move the arrow keys and press enter nothing happens even if i try several times connected and disconected to an external monitor.
I am trying to delay a visit to a technitian the more i can because most of the time technitians in my country just format the pc, no matter the problem or if there are any other solutions i would take it to one only if it could be a hardware problem.
Thank you for your attention and help, hope the info i am giving is useful