• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved *Bizarre* Laptop Cooling Issue

Status
Not open for further replies.
So, I already made a topic similar to this a long while back, and since I have more info on the situation now, I thought I'd make an new one in the hopes of being able to fix this.
My laptop has a GTX 1050, paired with an i7-7700HQ. And the problem is none other than overheating.
But you see, the issue isn't in the overheating itself, but rather the fact the GPU temperature LITERALLY does not go down, no matter what you do. Making sure the laptop has proper airflow, a cooling pad, or a strong fan underneath, does not help, at all, not even by a single degree difference, which is just insane.
Additionally, this happens whenever a game has any sort of 3D shebang going on, meaning as soon as the game starts etc, the temperature sky rockets to 85 Celsius, and remains there until said game is closed, and this 85 degree mark is pertinent, because it's the exact mark at which the throttling begins, meaning right as it hits 85, the core clock drops, and FPS obviously starts dropping too, and extensively, were talking from 60 average to the 10 vicinity, stuttering at max.
Moreover, I tried basically all I could, fiddling around with the NVIDIA control panel, downloading third party software, making sure no viruses were interfering with performance, fiddling around with my power saving options, reinstalling Windows, and even underclocking, which helped, but only very, very insignificantly.
Furthermore, I noticed that as soon as the laptop is unplugged, the FPS gets capped to 30, and the temperature barely reaches 75, which is expected since it's drawing in less power, I'm assuming it underclocks itself, but much more effectively than a simple Afterburner curve can.
What's even more baffling, is that even if, a game is running at embarrassingly low settings, like pixel-like quality, as long as that baby is a 3D game, or using 3D models or something EVEN IF IT'S 2D, it will sure as hell stutter.
Anyhow, I'm sorry if this is too long, I can't rely on my computer's unplugged performance it barely reaches an hour before needing to be plugged in, if only there was a way to get the laptop to run the way it would if unplugged, or I guess a way to draw in less power. Any ideas guys?
 
Hello again Nizar Lahmar,

Did you upgrade the RAM as was suggested in your previous thread.

Furthermore, I noticed that as soon as the laptop is unplugged, the FPS gets capped to 30,

That is normal behaviour as being that the notebook has a dedicated GPU which needs the extra power disconnecting the AC adapter starves the GPU of power and the notebook reverts back to using the Intel HD graphics.

Can you post a Speccy url for us.
 
Woah, so whenever I unplugged the laptop it went to the integrated graphics? ****, I didn't expect decent performance from Intel 620 HD Graphics. And no I didn't upgrade the RAM, I assumed it won't exactly affect performance, and the laptop worked more than fine when doing daily tasks, so yeah.
By the way, I thought capping FPS at 30 would help, and it somewhat did, but yeah it's still annoying knowing a 1050 can dish out 60 average no problem, yet having to use it console framerates.
Regardless, is there no possible way to lower power consumption? Perhaps something that'll take off a degree or two, literally 2 degrees off will make everything much better.
 
Power Profile
Active power scheme: Balanced

When gaming you must have the AC adaptor powering the notebook and the Windows Power Plan set to High Performance or your GPU will not work properly or at all if the AC adaptor is not connected.

Operating System
Windows 10 Pro Education 64-bit
Computer type: Notebook
Installation Date: 4/29/2021 2:25:19 AM
Windows Security Center

There are no chipset drivers for the MB shown to have been installed, as soon as Windows has been installed you must install the latest chipset drivers for the MB as the chipset is what enables the board to be able to communicate with all the other hardware, after the chipset drivers you install the storage/SATA drivers and then the GPU drivers.

Please note that chipset drivers for new MBs must be installed from either the installation disk that shipped with the MB or direct from the MBs download centre, if you do not do this Windows update may download and install the wrong drivers and cause you no end of trouble.

no I didn't upgrade the RAM, I assumed it won't exactly affect performance, and the laptop worked more than fine when doing daily tasks,

Sorry but you were advised in your previous thread as to how having only the one stick of RAM was affecting performance.

RAM
Memory slots
Total memory slots: 4
Used memory slots: 1
Free memory slots: 3
Memory
Type: Unknown
Size: 16384 MBytes
Channels #: Single
DRAM Frequency: 1197.1 MHz

CAS# Latency (CL): 17 clocks
RAS# to CAS# Delay (tRCD): 17 clocks
RAS# Precharge (tRP): 17 clocks
Cycle Time (tRAS): 39 clocks
Command Rate (CR): 2T
Physical Memory
Memory Usage: 32 %

From my reply #4 at your previous thread;

There is nothing wrong with the hardware that would explain what you describe so nothing to fix there.

Two things of note in Speccy, the RAM is only running at 50% of what it is capable of, 1200MHz as opposed to 2400MHz.

RAM
16.0GB Single-Channel Unknown @ 1197MHz

The RAM only working is single channel is causing not only a bottleneck but also causing more of the RAM to be used than is necessary, 32% is being used when just running Speccy so imagine what is happening when the computer is put under load when gaming.

Short version, your computer is being made to work harder than it needs to be because of the RAM and missing drivers could also be affecting your settings and cooling.
 
Power Profile
Active power scheme: Balanced

When gaming you must have the AC adaptor powering the notebook and the Windows Power Plan set to High Performance or your GPU will not work properly or at all if the AC adaptor is not connected.

Operating System
Windows 10 Pro Education 64-bit
Computer type: Notebook
Installation Date: 4/29/2021 2:25:19 AM
Windows Security Center

There are no chipset drivers for the MB shown to have been installed, as soon as Windows has been installed you must install the latest chipset drivers for the MB as the chipset is what enables the board to be able to communicate with all the other hardware, after the chipset drivers you install the storage/SATA drivers and then the GPU drivers.

Please note that chipset drivers for new MBs must be installed from either the installation disk that shipped with the MB or direct from the MBs download centre, if you do not do this Windows update may download and install the wrong drivers and cause you no end of trouble.



Sorry but you were advised in your previous thread as to how having only the one stick of RAM was affecting performance.

RAM
Memory slots
Total memory slots: 4
Used memory slots: 1
Free memory slots: 3
Memory
Type: Unknown
Size: 16384 MBytes
Channels #: Single
DRAM Frequency: 1197.1 MHz

CAS# Latency (CL): 17 clocks
RAS# to CAS# Delay (tRCD): 17 clocks
RAS# Precharge (tRP): 17 clocks
Cycle Time (tRAS): 39 clocks
Command Rate (CR): 2T
Physical Memory
Memory Usage: 32 %

From my reply #4 at your previous thread;

There is nothing wrong with the hardware that would explain what you describe so nothing to fix there.

Two things of note in Speccy, the RAM is only running at 50% of what it is capable of, 1200MHz as opposed to 2400MHz.

RAM
16.0GB Single-Channel Unknown @ 1197MHz

The RAM only working is single channel is causing not only a bottleneck but also causing more of the RAM to be used than is necessary, 32% is being used when just running Speccy so imagine what is happening when the computer is put under load when gaming.

Short version, your computer is being made to work harder than it needs to be because of the RAM and missing drivers could also be affecting your settings and cooling.
Okay thank you for the rundown. All drivers are up to date as far as I'm aware, and I only set the power mode to Balanced since High Performance didn't show much difference. I am planning to update the BIOS, though I doubt that'll help since I believe I already have the latest version, I technically do (version 308), but the dates show that the version I have is a few months out of date, yet the version number is still 308 and not 309 or something, I'll try it regardless.

Anyhow, alrighty then I'll take more RAM into consideration, hopefully it does help, and I was running other things as I did the Speccy analyzation that's why I believe the usage was at 32%, but nonetheless it is weirdly high.
Also, I did try taking out the notebook's battery like you suggested in the last thread, to see what changes it'll wield, but unfortunately that made performance much, MUCH worse.
 
A word from the wise, unless you are happy to run the risk of ending up with a rather expensive paperweight leave the BIOS well alone.

Upgrading the RAM is still the best bang per buck upgrade that you can do tbh, faster performance all round and real helpful to those who like having multiple tabs permanently open.

Also, I did try taking out the notebook's battery like you suggested in the last thread, to see what changes it'll wield, but unfortunately that made performance much, MUCH worse.

Well that makes no sense whatsoever, it should have either made no difference at all or allowed the computer to start/boot up slightly quicker due to there not being a battery to slow the flow of energy down and Windows not needing to load drivers for the battery.
 
A word from the wise, unless you are happy to run the risk of ending up with a rather expensive paperweight leave the BIOS well alone.

Upgrading the RAM is still the best bang per buck upgrade that you can do tbh, faster performance all round and real helpful to those who like having multiple tabs permanently open.



Well that makes no sense whatsoever, it should have either made no difference at all or allowed the computer to start/boot up slightly quicker due to there not being a battery to slow the flow of energy down and Windows not needing to load drivers for the battery.
Alright then, I'll leave it alone haha.
I know right? I thought taking out the battery would legitimately do something, but as far as gaming goes, performance tanked to the point where movements weren't even choppy, they were insanely slow and somehow appeared to be getting worse the more you play.
I still find it unfathomable how a fan right underneath the chassis strongly blowing cool air (without obstructing anything) doesn't cause a single degree difference, but yeah what will ya do I guess.
Nonetheless, thank you for your support, it is very, very much so appreciated.
 
If you are referring to a USB powered cooling pad let me know and I will explain.
You are right, it is a USB powered cooling pad, but I also bought this fan that- let me send you the Amazon link.
It really blows considerable air.
 
What people are not made aware of by the sellers of such fans is the fact that being USB powered means that there is a bigger power draw required from the battery/AC adapter and motherboard circuit and all that does is increase the internal temperatures even more.

USB powered cooling fans and pads are not a good idea and paying a little more for a mains powered device is always more worthwhile.
 
What people are not made aware of by the sellers of such fans is the fact that being USB powered means that there is a bigger power draw required from the battery/AC adapter and motherboard circuit and all that does is increase the internal temperatures even more.

USB powered cooling fans and pads are not a good idea and paying a little more for a mains powered device is always more worthwhile.
Oooohh I see. Yeah that makes a lot of sense, thank you for clarifying!
I did try some more efficient under-volt curves these past 2 days, and it seemed to make matters slightly better overall, I'll keep improving the under-volt 'til I settle on a proper all-rounder one.
 
The problem that you have is compounded by a couple of things;

The notebook is very thin so there is less room for cool clean air to be drawn in through the vents and across the hardware.
Your USB devices are causing more heat to be generated.
Your RAM is having to work harder when you put the notebook under load.
The present 70°F temperature where you are.

Also a downside to your particular model of notebook, there is no service hatch on the base for accessing the RAM or storage device/s, had there of been you could have removed them as that would allow for more cool, clean air to find its way inside the notebook.
 
I don't know of any city on earth with an ambient temperature of 70 degrees Celsius xD I live in Morocco, it's relatively hot these days, I mean we're approaching summer, but it's not 70 Celsius, if it was I'd worry about cooling down myself lol

This laptop isn't thin to be honest, it's actually pretty bulky for a semi-modern notebook, but yes it's not really spacious I suppose.
I used a normal small charger brick for the fan now, therefore I'm no longer letting it generate more heat.
I'll try to upgrade the RAM as soon as possible. Do you recommend not using this 16 gig stick and buying two 8 gig dims? Or just buying another 16 gig one, to run 32 gigs in dual channel?
 
Oops, sorry about that, meant Fahrenheit which equates to around 21°C.

Regarding the RAM, whatever works out the best price wise, having 32GB of RAM is great but pointless if you don`t actually use/need it, 16GB in dual channel is more than adequate for most people.
 
Oops, sorry about that, meant Fahrenheit which equates to around 21°C.

Regarding the RAM, whatever works out the best price wise, having 32GB of RAM is great but pointless if you don`t actually use/need it, 16GB in dual channel is more than adequate for most people.
Ah, yes I agree.

I see. Well, nonetheless, thank you a lot for the help man! I really appreciate it, having a professional to discuss this with immensely helped. Thanks again!!
I hope this helps others in the future too.
 
Status
Not open for further replies.