BFV and 2042 keep crashing on my HP Victus

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senpaiii-

PCHF Member
Aug 29, 2024
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Hi there. I bought this laptop around 3 months ago, and while every other game I play works just fine, it's these two (BFV and 2042) that never seem to work appearantly. The game loads up in the main menu, and even gets in game and lets me play for almost a minute, but as soon as that happens it crashes, without any fps drops or even a crash error. This has repeatedly happened to me ever since I've gotten the laptop in only these games, and I've tried to do everything I could, including changing settings, updating drivers, re-installing multiple times, and yet the issue seems to persist consistently.

Any help or fix for this would be highly appreciated.
 
Welcome to PCHF 😀

Let’s see what’s going on, with the settings.

Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.


Speccy Scan.


  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
 
Malnutrition said:
Welcome to PCHF 😀

Let’s see what’s going on, with the settings.

Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.


Speccy Scan.


  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
Click to expand...
Thankyou for the help. However, when the minitoolbox is done scanning, i get nothing on my notepad.

 
Do you use one drive? Remove it if not with O&O app buster provided below.

There are two programs to manage your startups and scheduled task:

Disable anything you do not use every single time you start the computer, there is no need to have multiple items starting with the machine, that will waste resources. Leave Microsoft Scheduled task alone, if you are unsure of the importance of the task, the startups can go, only thing you really need starting is windows defender.

What's in startup. ============ > Click Here

TaskSchedulerView.============> Click Here

Let's change some power settings:

Create and run batch file.


Open a notepad and copy the entire content of the code box below.
Do not copy the word code!
Paste the txt into the notepad. Save the file to your desktop as screen.bat
Now you will right click the on screen.bat and run as administrator.

Code: 
@echo off

:: Set Active Power Scheme to Balanced
powercfg -setactive 381b4222-f694-41f0-9685-ff5bb260df2e

:: Disable Hibernation
powercfg -hibernate off

:: Turn Off Monitor after 60 min on AC Power
powercfg -change monitor-timeout-ac 60

:: Turn Off Monitor after 30 min on Battery Power
powercfg -change monitor-timeout-dc 30

:: Turn Off Hard Disk after 60 min on AC Power
powercfg -change disk-timeout-ac 60

:: Turn Off Hard Disk after 30 min on Battery Power
powercfg -change disk-timeout-dc 30

:: Suspend after 60 min on AC Power
powercfg -change standby-timeout-ac 35

:: Suspend after 30 min on Battery Power
powercfg -change standby-timeout-dc 30

:: Enable Screen Saver (Registry Modification)
reg add "HKEY_CURRENT_USER\Control Panel\Desktop" /v ScreenSaveActive /t REG_SZ /d 1 /f
reg add "HKEY_CURRENT_USER\Control Panel\Desktop" /v SCRNSAVE.EXE /t REG_SZ /d C:\Windows\System32\Mystify.scr /f
reg add "HKEY_CURRENT_USER\Control Panel\Desktop" /v ScreenSaveTimeOut /t REG_SZ /d 900 /f

pause
exit

Download O&O APP buster, remove all the preinstalled crap.
Download O&O ShutUp10, move it to your documents folder.
Right click run as admin.
Go to actions, apply all settings.
Create the restore point when prompted.
Follow thru the prompts, and reboot if needed to apply the settings.

What this batch file does:

  1. Disables the Windows SmartScreen filter, which is a security feature designed to protect users from malicious software and websites.
  2. Sets the telemetry data collection level to 0, effectively disabling it. Telemetry data includes diagnostic and usage information sent to Microsoft.
  3. Disables the advertising ID, which is used by apps to provide personalized ads.
  4. Disables IPv6 on all network interfaces by setting the DisabledComponents registry value to 255.
  5. Configures all network interfaces with enabled IP addresses to use Cloudflare’s DNS servers (1.1.1.1 and 1.0.0.1).
  6. Disable BitLocker encryption on drives C: and D:.
  7. Clears the DNS resolver cache.
  8. Refreshes all DHCP leases and re-registers DNS names.
  9. Disable various scheduled tasks related to network tracing and the Customer Experience Improvement Program (CEIP).
  10. Stop various Windows services:
  11. Configure the specified services to be disabled at startup.
  • WSearch: Windows Search service.
  • lfsvc: Geolocation service.
  • DiagTrack: Diagnostic Tracking service.
  • dmwappushservice: WAP Push message routing service.
  • RetailDemo: Retail Demo service.
  • SysMain: Superfetch service.


Create and run batch file.


Open a notepad and copy the entire content of the code box below.
Paste the txt into the notepad. Save the file to your desktop as 123.bat
Now you will right click the on 123.bat and run as administrator.

Code: 
@echo off
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer" /v SmartScreenEnabled /t REG_SZ /d Off /f
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection /f /v AllowTelemetry /t REG_DWORD /d 0
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\AdvertisingInfo /f /v DisabledByGroupPolicy /t REG_DWORD /d 1
reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters" /v DisabledComponents /t REG_DWORD /d 255 /f
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("1.1.1.1", "1.0.0.1")
manage-bde -off C:
manage-bde -off D:
ipconfig /flushdns
ipconfig /registerdns
sc stop WSearch
sc stop lfsvc
sc stop DiagTrack
sc stop dmwappushservice
sc stop RetailDemo
sc stop SysMain
sc config DiagTrack start= disabled
sc config dmwappushservice start= disabled
sc config lfsvc start= disabled
sc config WSearch start= disabled
sc config RetailDemo start= disabled
schtasks /Change /TN "\Microsoft\Windows\NetTrace\GatherNetworkInfo" /disable
schtasks /Change /TN "Microsoft\Windows\Customer Experience Improvement Program\BthSQM" /disable
schtasks /Change /TN "Microsoft\Windows\Customer Experience Improvement Program\Consolidator" /disable
schtasks /Change /TN "Microsoft\Windows\Customer Experience Improvement Program\KernelCeipTask" /disable
schtasks /Change /TN "Microsoft\Windows\Customer Experience Improvement Program\Uploader" /disable
schtasks /Change /TN "Microsoft\Windows\Customer Experience Improvement Program\UsbCeip" /disable
pause
exit

Now after completing the steps, reboot your computer and test the game.
 
Malnutrition said:
Do you use one drive? Remove it if not with O&O app buster provided below.

There are two programs to manage your startups and scheduled task:

Disable anything you do not use every single time you start the computer, there is no need to have multiple items starting with the machine, that will waste resources. Leave Microsoft Scheduled task alone, if you are unsure of the importance of the task, the startups can go, only thing you really need starting is windows defender.

What's in startup. ============ > Click Here

TaskSchedulerView.============> Click Here

Let's change some power settings:

Create and run batch file.


Open a notepad and copy the entire content of the code box below.
Do not copy the word code!
Paste the txt into the notepad. Save the file to your desktop as screen.bat
Now you will right click the on screen.bat and run as administrator.

Code: 
@echo off

:: Set Active Power Scheme to Balanced
powercfg -setactive 381b4222-f694-41f0-9685-ff5bb260df2e

:: Disable Hibernation
powercfg -hibernate off

:: Turn Off Monitor after 60 min on AC Power
powercfg -change monitor-timeout-ac 60

:: Turn Off Monitor after 30 min on Battery Power
powercfg -change monitor-timeout-dc 30

:: Turn Off Hard Disk after 60 min on AC Power
powercfg -change disk-timeout-ac 60

:: Turn Off Hard Disk after 30 min on Battery Power
powercfg -change disk-timeout-dc 30

:: Suspend after 60 min on AC Power
powercfg -change standby-timeout-ac 35

:: Suspend after 30 min on Battery Power
powercfg -change standby-timeout-dc 30

:: Enable Screen Saver (Registry Modification)
reg add "HKEY_CURRENT_USER\Control Panel\Desktop" /v ScreenSaveActive /t REG_SZ /d 1 /f
reg add "HKEY_CURRENT_USER\Control Panel\Desktop" /v SCRNSAVE.EXE /t REG_SZ /d C:\Windows\System32\Mystify.scr /f
reg add "HKEY_CURRENT_USER\Control Panel\Desktop" /v ScreenSaveTimeOut /t REG_SZ /d 900 /f

pause
exit

Download O&O APP buster, remove all the preinstalled crap.
Download O&O ShutUp10, move it to your documents folder.
Right click run as admin.
Go to actions, apply all settings.
Create the restore point when prompted.
Follow thru the prompts, and reboot if needed to apply the settings.

What this batch file does:

  1. Disables the Windows SmartScreen filter, which is a security feature designed to protect users from malicious software and websites.
  2. Sets the telemetry data collection level to 0, effectively disabling it. Telemetry data includes diagnostic and usage information sent to Microsoft.
  3. Disables the advertising ID, which is used by apps to provide personalized ads.
  4. Disables IPv6 on all network interfaces by setting the DisabledComponents registry value to 255.
  5. Configures all network interfaces with enabled IP addresses to use Cloudflare’s DNS servers (1.1.1.1 and 1.0.0.1).
  6. Disable BitLocker encryption on drives C: and D:.
  7. Clears the DNS resolver cache.
  8. Refreshes all DHCP leases and re-registers DNS names.
  9. Disable various scheduled tasks related to network tracing and the Customer Experience Improvement Program (CEIP).
  10. Stop various Windows services:
  11. Configure the specified services to be disabled at startup.
  • WSearch: Windows Search service.
  • lfsvc: Geolocation service.
  • DiagTrack: Diagnostic Tracking service.
  • dmwappushservice: WAP Push message routing service.
  • RetailDemo: Retail Demo service.
  • SysMain: Superfetch service.


Create and run batch file.


Open a notepad and copy the entire content of the code box below.
Paste the txt into the notepad. Save the file to your desktop as 123.bat
Now you will right click the on 123.bat and run as administrator.

Code: 
@echo off
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer" /v SmartScreenEnabled /t REG_SZ /d Off /f
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection /f /v AllowTelemetry /t REG_DWORD /d 0
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\AdvertisingInfo /f /v DisabledByGroupPolicy /t REG_DWORD /d 1
reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters" /v DisabledComponents /t REG_DWORD /d 255 /f
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("1.1.1.1", "1.0.0.1")
manage-bde -off C:
manage-bde -off D:
ipconfig /flushdns
ipconfig /registerdns
sc stop WSearch
sc stop lfsvc
sc stop DiagTrack
sc stop dmwappushservice
sc stop RetailDemo
sc stop SysMain
sc config DiagTrack start= disabled
sc config dmwappushservice start= disabled
sc config lfsvc start= disabled
sc config WSearch start= disabled
sc config RetailDemo start= disabled
schtasks /Change /TN "\Microsoft\Windows\NetTrace\GatherNetworkInfo" /disable
schtasks /Change /TN "Microsoft\Windows\Customer Experience Improvement Program\BthSQM" /disable
schtasks /Change /TN "Microsoft\Windows\Customer Experience Improvement Program\Consolidator" /disable
schtasks /Change /TN "Microsoft\Windows\Customer Experience Improvement Program\KernelCeipTask" /disable
schtasks /Change /TN "Microsoft\Windows\Customer Experience Improvement Program\Uploader" /disable
schtasks /Change /TN "Microsoft\Windows\Customer Experience Improvement Program\UsbCeip" /disable
pause
exit

Now after completing the steps, reboot your computer and test the game.
Click to expand...
Hi. Thankyou for helping with all of this. I applied all of these, however I'm now facing a new issue where the game simply crashes as soon as i open the server list from any of the game modes. This didn't happen before, as I'd at least be able to get in-game, however I've tried launching the game several times now and yet i keep facing the same issue. What could possibly go wrong here?
 
Maybe the DNS settings are bad for your region.
Set to obtain automatically:

  • Press Windows Key and R at the same time.
  • Type ncpa.cpl hit enter.
  • Right Click your connection.
  • Select Properties.
  • Double click Internet Protocol Version 4
  • Put a tick next to obtain DNS server automatically.
While you are in there re-enable IPV6 Put a check mark next to it, then reboot.


Or use the guide below to find the best one for you.
How to find the best DNS server for my computer. Malnutrition

How to find the best DNS server for my computer.

Easy way to establish best DNS server.
 
Limit how much windows update uses your bandwidth!

  • Click on the Start button (Windows icon) located on your taskbar.
  • Select Settings from the Start menu.
  • In the Settings window, click on Windows Update from the left sidebar.
  • On the right side of the Windows Update page, click on Advanced options.
  • Under the “Additional options” section, find and click on Delivery Optimization.
  • Click on Advanced options within the Delivery Optimization settings.
  • Here, you will see two main sections for configuring bandwidth:
  • Download settings
  • Upload settings
  • Slide the bar to the minimum allowed!


Since this is a gaming laptop, you should set your
Set Active Power Scheme to High Performance.
From Elevated command prompt:
Copy and paste the code below and hit enter, this will change your power plan settings.
Do not copy the word code!

Code: 
powercfg.exe -SETACTIVE 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c

Disable Hyper-V
Disable Edge: If you do not use it.

Also, make sure you have cleaned up the old driver for your graphics card.

This will prevent windows update from installing drivers when you reboot.

  • Open Notepad.
  • Copy the code below, do not copy the word code.
  • Paste into open notepad.
  • Save to desktop as 456.reg
  • Right click 456.reg and select merge.
  • Reboot the computer for changes to take effect.
Code: 
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"ExcludeWUDriversInQualityUpdate"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching]
"SearchOrderConfig"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UpdatePolicy\PolicyState]
"ExcludeWUDrivers"=dword:00000001

Download and install DDU
Boot Into Safe Mode.
Remove the Display drivers, with DDU
Reboot back into normal mode.
Reinstall and uncheck everything except the driver.
With the Nvidia Clean install tool.


senpaiii- said:
I've tried to do everything I could, including changing settings, updating drivers, re-installing multiple times, and yet the issue seems to persist consistently
Click to expand...


If there are any yellow ? marks in the device manager.
Install this app and provide a screen shot of your device manager.
Make certain you have installed your Chipset driver as well.
Go here and enter the serial number, if anything is missing from device manager.
To get serial number copy and paste wmic bios get serialnumber into command prompt.
 
@senpaiii- I'll allow 48 more hours for you to reply. 🙂
Then I'll assume this thread is in a state of neglect and close.
 
Hi there. Apologies for the late reply, got occupied with work and stuff. However, just to update, I tried doing everything that was mentioned here, however the game still hasn't been fixed for me. As a result, I simply uninstalled the game, as I don't plan to play it anytime soon. Thankyou for the help by everyone here, truly appreciate it.
 
  • Like
Reactions: Malnutrition
Thread re opened as user still having issues with the same notebook.

Question, being that the notebook is almost new why have you not had this sorted under warranty.
 
phillpower2 said:
Thread re opened as user still having issues with the same notebook.

Question, being that the notebook is almost new why have you not had this sorted under warranty.
Click to expand...
I basically got this as a gift from another country, and sadly due to work circumstances, I can't just go back and show this to the warranty. Alongside that, the warranty for the products in my country is never reliable, so even if I gave this, I wouldn't be guaranteed to have assistance for my issues.
 
Not good, if this turns out to be hardware related it may cost you a heap of cash to repair, best of luck with it.
 
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