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Solved AW SNAP what now

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hi all glad your here
i have an hp laptop with win 8 on it, it decided it needed to be 8.1. i kept telling it no, not now, well it loaded what i presume to be 8.1, an now as soon as the bar at the bottom of the screen gets full, it starts all over again. cant hardly use the _amn thing. i have way too little knowledge to fix this. can any one guide me?

i struggled to the recovery portion on the hard drive, with all the reloading it wouldnt recover.

any chance of me doing this? or should i get a local guru?

thanking youall in advance
msj113
 
Hi msj113 and welcome to PCHF :)

Are you saying that Windows upgraded itself to 8.1? It won't upgrade to 8.1 unless you tell it to.

Does it boot up into Windows? Does it boot up past POST, where it displays the Windows logo?
 
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