• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved Asus laptop won't turn unless I plug in the power chord.

Status
Not open for further replies.

ZeroThree

PCHF Member
Dec 15, 2020
2
0
26
I bought an Asus Zephyrus GX701GWR about a year ago, and its been wonderful until 3 days ago, when I unplugged it (while the battery showed as 100% charger) and the laptop just went dead. I tried to power it back on but I could not, unless I connected it to the AC adapter. Thing is, I just used it on battery for 6 hours straight before it stopped working altogether, so the battery was absolutely fine the day before. I do not think it just died over night. I don't have warranty anymore and here are the things I have already tried with no success: Reinstalling Windows, changing the power plan settings, reinstalling the battery drivers, re-seating the battery pins ( I had to open the laptop in order to do this ), running troubleshooters and updating everything from Windows to the BIOS. Have any suggestions? I don't think changing the battery would solve the problem. Everything else works just fine, but I use this laptop for college as well and need it to work on battery.
 
That does sound like a battery problem which btw includes the actual charging circuit on the MB and the DC jack port.

Is the battery shown to be charging when you are using the notebook.

ASUS Battery Information Centre
Yes, it shows to be charging, but it has been at 100% ever since the problem started. I should also mention that the speakers just stopped working today as well, just like the battery did... out of the blue.
 
Speakers aside, if your battery is reading as fully charged but the notebook turns off as soon as disconnected from mains power two possible causes are a faulty battery or mainboard, the battery being the most likely culprit because the DC jack port and MBs charging system are obviously working.

I bought an Asus Zephyrus GX701GWR about a year ago
I don't have warranty anymore

Hope you did not damage anything when you opened up the notebook as any warranty would be voided, see warranty information here being high end you just may have a three year warranty.
 
Status
Not open for further replies.