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Solved Application Crash dwm.exe ntdll.dll - Win 10

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#85
That stands to reason tbh, remote assistance tends to be software related such as Microsoft looking at Windows problems etc.

Can I ask what you plan on doing, I have an idea, it is a bit cheeky but imo the ends justify the means ;)
 
#86
I think my plan is now.
1. Get the GPU tested and assess wether the GPU is RIP or not.
GPU is RIP: get a new GPU suitable for my PSU
GPU is still ok: get a new GPU with atleast 750W
 
#88
No worries, the edit limit of five minutes is not something that I've seen on any other forum and it was apparently put in place to stop spammers.

Question for you, depending on the answer I may have another suggestion for you to add to your plan/s.

How difficult and how long will it take to get your GPU properly tested.
 
#90
This is budget dependant, what about ordering an appropriate Gold efficiency rated 750W PSU online, testing your GPU, if still the same problem, return the PSU as an unwanted birthday gift to get your cash back and then RMA the GPU, if the GPU works as it should, look for a buyer for the present 500W PSU.

Check any return shipping costs first before doing the above though.
 
#91
Since I do not have the means of travel currently I've decided to go by your suggestion and searched for some PSUs. My current rig got the GPU,CPU and motherboard you know. The M.2 SSD I currently use a future SATA SSD and SATA HDD. And 2 case fans.

I have 4 PSUs I am thinking about albeit one is just my current PSU with 750W
1. be quiet! Straight Power 11
2. Corsair RM Series RM750
3. Gigabyte Aorus P750W
4. Cooler Master Reactor

For the 4th one I could not find en english version. It might be that it has different brand names outside of Germany
 
#97
Okay, we cannot leave threads open ended so will close this for now so we don`t keep on asking you for an update, you can have the thread reopened should you need to just send one of us a PM.

Thread re opened
 
#98
I said that I can not boot into windows getting the same bluescreen after boot up. Now I used the recovery partition to run a cmd. With this I looked at my minidumps folder where I only found the 1 minidump attached. I also copied the ntblog which I think is the bootup log.
 

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#99
DrunkBlood said:
I said that I can not boot into windows
Click to expand...
In deed you did but in my defence you did provide a crash dmp albeit without the above explanation as to how you got it so I incorrectly assumed that you had managed to successfully boot up somehow, don`t be too hard on me I do long hrs here (and for free) and do on occasion misread a post etc.

The below from your PM but not mentioned in your reply #98;

Trying a graphic intense game the game crashed in the main menu and shortly after that the crashes came back. Got I bluescreen with critical_process_died which I attached. As of now I can not boot in windows getting the same bluescreen after I see my motherboard screen. At the start I got a screen with a CMOS fail error message

The CMOS fail error is related to the BIOS chip which would not normally and tbh I have never heard of it cause a BSOD, the chip and data on the chip are used pre boot and once the POST has been passed the BIOS hands control over to Windows.

Check what the time, date and boot configuration are showing in the BIOS when the computer has been disconnected from the mains power for a while.

If the computer is presently turned off, disconnect the power cord from the wall socket, press the case power on button for twenty seconds or so to get rid of any charge still in the system, connect the power cord, on powering up the computer go straight into the BIOS and check what the time, date and boot configuration are showing then get back to us.

Thanks for the ntblog which had you not had the CMOS fail error could have proven to be helpful, you will note in the log that the first drivers that failed to load were for the NIC (network interface card) this may have come about because the computer tried to boot from a network because that is what the BIOS told it to do, this can happen when the boot order has the NIC before the device that has Windows on it which in turn can be brought about by one of the following, the CMOS battery has expired, bad BIOS chip or the storage device that has the OS on it has failed so the BIOS does not detect it.

Bellow are from the latest crash dmp;
 

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#100
phillpower2 said:
In deed you did but in my defence you did provide a crash dmp albeit without the above explanation as to how you got it so I incorrectly assumed that you had managed to successfully boot up somehow, don`t be too hard on me I do long hrs here (and for free) and do on occasion misread a post etc.
Click to expand...
I am so sorry that I did not explain my situation correctly and that I missphrased my point looking like an attack. So sorry. I just wanted to paraphrase our conversation such that a reader with a similar problem can understand the steps we take or use them as a solution.
As far as I can tell the sitation was as follows.

I installed the new PSU and booted up as a test. Seeing the login screen I shutdown the PC and messaged you. After our talk I started preparing the PC for normal use downloading Firefox, Thunderbird, Discord and Steam. Everything went smootly albeit I noticed a short blackscreen less than a second.Next I installed my empty 1TB HDD.Then I thought it would be a good time to install the April updates via Windows update. After a smooth install with reboots I started Discord and Steam. Wanting some entertainment I downloaded Shadow of the Tomb Raider. Starting the game with default settings a windows popped up saying that an application needs a .net library and some directx stuff. So I went to the main menu of the game and shorty after it crashed. Then I started the EventManager application and saw Appcrash with my Game and some Desktopmanager crashes. I thought maybe there is sth wrong with my image and therefore I can dism.exe /Online /Restore-Health and sfc.exe. I think that but not sure it had no errors. Soon after that I got the bluescreen I attached. After reboot I collected the minidump and thoght that it might be a .net/directx issue. So I used a system restore point before the install. After the reboot my bluescreen loop with datarecovery or startuprepair started I think. I disconnected the 1TB HDD btw. Using the recovery partition and an USB-stick I check the folder and now we are here.
Edit: In the loop I noticed the CMOS failure.

About my motherboard I made some photos and inserted them here.

cjDYIFG.jpg


asj1uLC.jpg


So the time and date is correct.
 
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