Solved After booting up into windows USB devices+ethernet starting to disconnect one by one over time (10-15mins)

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Radokin

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May 5, 2021
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Hello dear community,

since I've installed a new component (DARK ROCK PRO 4 and I've changed my computer case, be quiet pure base 500) my pc won't boot up properly which is strange and still not solved even after having flashed my bios to the newest version.

Whenever I try to start my pc up into windows 10, it either won't and give me a black screen or it will and slowly die by disconnecting every connected device including mouse, keyboard and ethernet. Even my monitor was disconnecting after a while but I managed to fix that somehow? lol.

I'm not sure what's the issue, I had a no-name PSU before. I bought a new one, a much more expensive one. Still no difference. I might've needed to buy a PSU with more wattage than the old one but I thought I'd still be fine with 650 watts.

So yea, so far following solutions didn't help:

- flashing bios
- buying new psu (but with same wattage then before)
- disabling "allow device to turn off when power is needed" thing
- decreasing DDR4-DIMM-Speed to 2933 from 3200

Everything with no success.
...
Once my computer seems stable enough, I always run warzone to "stress-test" it. With no success. I see my system freezing and rebooting. But not instantly. It freezes after 10-15 mins of game time.

I read somewhere that this issue is known amongst Ryzen rigs. But I can't imagine having no actual solution for a problem, since there are so many Ryzen users.

My father suggested me to clean install drivers. But can you name me a tool which wipes off old drivers and installs new, clean ones..?

Sorry when there isn't enough detail, feel free to ask questions. I appreciate every answer/possible solution to this.



GPU: RTX 2060 VENTUS XS OC
CPU: AMD Ryzen 5 3600
RAM: 16GB (2x8) 3200dimm DDR4
MoBo: Gigabyte Aorus Elite B450
OS: Windows 10 64-Bit
 

Bruce

Forum Regular
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Support Team
Oct 8, 2017
2,283
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Yeppoon, QLD, Australia.
to clarify, before the new case and CPU cooler, everything was fine?

I'd be dismantling the whole thing and assembling it on a kitchen table or on a piece of cardboard on the floor.
 

Radokin

PCHF Member
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May 5, 2021
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to clarify, before the new case and CPU cooler, everything was fine?

I'd be dismantling the whole thing and assembling it on a kitchen table or on a piece of cardboard on the floor.

Yes. Everything was fine before. Now with my new components (cpu cooler, case and psu) it won't work properly anymore.. :(

Even the bootup takes longer than usual.. I start to think that I have insufficient wattage.. but heck. 650 watts is a lot isn't it?

Yes that's an idea I could try maybe taking the whole rig out of the case.
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
2,283
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Yeppoon, QLD, Australia.
it's 80+ Gold - so that's a good start.
what's the warranty - 1 year?

with PSU's, the really good ones have a minimum of 5 year warranty, some even 10 years.

changing the case and cooler would not cause what you are describing.
and with that monster cooler, do you have that case lying down or standing vertically, cause that sucker looks heavy!

I would have gone at least 750watts on the PSU.
 

Radokin

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May 5, 2021
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Warranty should be around 1 year here in Germany.

My tower is standing vertically ;D I mounted that thing pretty tight so it shouldn't be loosely mounted on the CPU.

If you say so.. I would send it back ASAP and buy a 750 W one. :)

But surely other solutions are always welcome.
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
2,283
327
Yeppoon, QLD, Australia.
other solutions are definitely welcome :)
by no means do I think I have the sole, correct solution!
I'm purely going on a logical theory - PC is OK, replaced power supply, things stop working the longer the PC is on - screams to me power related, but hey, during all the hardware modifying something else could have happened, or it could all just be coincidence and some other hardware is failing.
welcome to computers!!!

with the weight of the CPU heatsink, I've used similar ones before, and while they sit tight and cause no issues, I dismantled it after about two years later (can't remember why) and the motherboard was warped from the sheer weight pulling down over that time.
was really surprising.

with your current GPU requirements, and to give yourself some wiggle room down the track, and budget permitting, get yourself something way higher than you think you need. I'd reconsidered my previous recommendation and go at least 850w.
 
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Radokin

PCHF Member
PCHF Member
May 5, 2021
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other solutions are definitely welcome :)
by no means do I think I have the sole, correct solution!
I'm purely going on a logical theory - PC is OK, replaced power supply, things stop working the longer the PC is on - screams to me power related, but hey, during all the hardware modifying something else could have happened, or it could all just be coincidence and some other hardware is failing.
welcome to computers!!!

with the weight of the CPU heatsink, I've used similar ones before, and while they sit tight and cause no issues, I dismantled it after about two years later (can't remember why) and the motherboard was warped from the sheer weight pulling down over that time.
was really surprising.

with your current GPU requirements, and to give yourself some wiggle room down the track, and budget permitting, get yourself something way higher than you think you need. I'd reconsidered my previous recommendation and go at least 850w.
Alright. Ordered a new PSU..
Gigabyte P850GM 850W is on its way
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
2,283
327
Yeppoon, QLD, Australia.
and you did the reassemble thing outside the case, on a piece of cardboard? no luck?
and what about reinstalling Windows from scratch?

otherwise, yeah, memory or motherboard would be the next things to try.
 

Radokin

PCHF Member
PCHF Member
May 5, 2021
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and you did the reassemble thing outside the case, on a piece of cardboard? no luck?
and what about reinstalling Windows from scratch?

otherwise, yeah, memory or motherboard would be the next things to try.
No I didn't try that cardboard method. Sorry but what does it even do?

I will reinstall windows once I am able to boot up. Now I've the problem that my mobo's VGA LED is lighting up which indicates an issue with my gpu I guess.

Thank you. Will try cardboard thing next.
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
2,283
327
Yeppoon, QLD, Australia.
the cardboard process offers a chance to double check all connectings as the components are reassembled outside the case, onto a flat surface (non-metallic, no carpet!)
and you can clean heatsinks and fans, and assemble things without the fear of short circuits with the case.
and it makes it easier to swap components in out and and generally rejig things without the confines of the case.

if your mobo and CPU support integrated graphics, remove your video card and use the onboard graphics.
try running the rig with only one memory stick in case the issue is with memory.
 

Radokin

PCHF Member
PCHF Member
May 5, 2021
14
0
21
the cardboard process offers a chance to double check all connectings as the components are reassembled outside the case, onto a flat surface (non-metallic, no carpet!)
and you can clean heatsinks and fans, and assemble things without the fear of short circuits with the case.
and it makes it easier to swap components in out and and generally rejig things without the confines of the case.

if your mobo and CPU support integrated graphics, remove your video card and use the onboard graphics.
try running the rig with only one memory stick in case the issue is with memory.
alright dear mister. Thank you again for your time and answers.. I ended up solving the issue. I bought a new MoBo.. 50euros second hand. I think it's a good price.

Old mobo : gigabyte aorus elite b450
New mobo: MSI x470 gaming plus max

Thank you again, everything works now really fine.
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
2,283
327
Yeppoon, QLD, Australia.
that's a good price, and you've scored a slightly better mobo.
let's just hope it was being sold because the previous owner was simply upgrading!
time will tell.

good to have a resolution though. :thumbsup:
 
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